Heating & Catering Parts Reviews 

Rang to purchase a replacement PCB for my boiler on Wednesday the 18th late afternoon. explained my situation and asked could they despatch ASAP. They sent me a WhatsApp link right away so I could purchase the correct unit.
True to their word, unit arrived Friday the 20th lunchtime, fitted and working fine.
Thank you for your outstanding customer service. 🌟🌟🌟🌟🌟

This firm communicates very well and its staff members are knowledgeable about the parts they sell.
I once had to discuss the difference between two Ideal boilers to make sure I got the correct PCB and they understood and sent photos to help me get the right one.
Their delivery times are accurate and I got my recent order within 20 hours of placing it. Not bad for Newcastle to London!

Ordered a gas boiler part,paid £3.99 to get it next working day.
After 3 working days,I contacted them both on WhatsApp and land-line.
Both instances I was faced with two incompetents,with very broken English, first literally hang up saying he'll come back after 5 mins,the other one,same accent and broken English,unhelpful.
I lost business due to their incompetence,being in the business of fixing and repairing boilers.
I would not recommend them,a very unpleasant experience,to be avoided!

Ordered a reconditioned pcb as new one was over £300
under £50 including delivery
was ordered on a Friday afternoon and received the pcb
the next day
when I installed it i got the f70 code, they were at the end of the phone to help set up the new board to the boiler and it worked a treat. customer was happy with the saving too..

The team went the extra mile to source a part for a Central Heating pump that they didn’t advertise for sale including managing to post to me next day delivery. Thank you very much!

Legends, easy to deal with, competitive prices, rapid dispatch, all round good service. Genuinely would have frozen during winter waiting for heating spares but these guys got what i needed to me in good time

Very knowledgeable staff. Quality parts.

Great customer service, fast and efficient. I ordered a PCB and it worked perfectly.

I use this company quite regularly, very quick delivery, parts always as described and good quality, any issues always resolved.

Good product and after sales support.

A top class service!
So easy to order, good prices, super helpful advice and support for purchase and technical after sales support. Very fast despatch and delivery.
Very easy and fast response to communications, especially when using Whattsap.
Would highly recommend!

Bought a heat exchanger for Vaillant boiler, delivery next day, the part was better than I thought it would be, included, burner cover, gasket and electrodes, all at very competitive prices.
Will be the first place I will checking out for any other parts required

Had a few questions and answered within the hour. Ordered a PCB normal delivery, arrived next day on a Sunday, fitted and all good. Great service. Highly recommend.

Super fast delivery, the refurbished part was like brand new.

Great service
Very good team
As gas engineer I need information straight away. And they fullfill.

Thanks

Very friendly, polite and helpful people.
Thank you for Mando’s assistance to fix my boiler.
Highly recommend them.

Item not arrived due to dpd delivery I was refunded👍

Very reliable and cheep quality Parts, very helpful through out the way definitely recommend

The pump head that I ordered was delivered promptly when the box was open. Two weeks later the seal was missing but one quick WhatsApp message to the supplier and the new seal was here the very next day which is excellent service

They are professional in sourcing the correct part being requested. If unsure they follow for further information in order to get the right part you require.
Delivery is excellent!
I wouldn't hesitate to recommend them.
Thanks a lot, keep up the good work.