Heating & Catering Parts Reviews 

I have placed several orders with Heating & Catering Parts. Their prices are the best in the market and the parts are always delivered within a couple of days. I recently had to return an order and my refund was issued immediately with no quibble. I would highly recommend Heating & Catering Parts.

Fair price, packing very good, quick delivery, website very good,

Arrived on time and good price, excellent quality

Very helpful service! They contacted me on WhatsApp and guided me through decoding the PCB on my boiler. They were knowledgeable, patient, and explained everything clearly. Thanks to their help, I was able to get my boiler working again. Highly recommended!

Placed an order at nearly 5pm yesterday and the part was delivered before 1pm today, and that was based on the standard delivery! What amazing service this business offers - if only all businesses operated with this level of efficiency and service. Thanks very much, would highly recommend.

Very helpful. Great service.

These guy are amazing. They stayed late just to help me process an order and get it out for the following day before 1 pm the prices are reasonable and they’re very professional

I sent my boiler PCB off for repairs. There was good communication regarding when the part was received and delivered. Sent back to me the same day it was repaired and was delivered the next day. Cheaper than replacing the part.

Dropped these guys a WhatsApp message about a part my usual supplier couldn't source. These guys had the part at a very good price and it was on my doorstep in less than 24 hours, very impressed! Top Service, would highly recommend.

I ordered a refurbished diverter valve as mine had decided to leak - the part i ordered arrived the next day ready to fit. Customer services were fantastic with a few of my queries.

Thank you

Ordered on the Saturday of a bank holiday weekend so thought it’d be a few days. Part arrived next day! Second hand board but fitted and its working perfectly. Saved a fortune on a brand new board. Very pleased.

My order was dispatched very quickly, however the courier service had delivered at a wrong address. Heating&catering dispatched my order for the next day so I could get my job done.

In terms of pricing and prompt response to all our queries and guidelines during order processing especially

Used these guys while repairing my boiler. Fantastic company. Competitive prices, super fast delivery and they were available for a live chat to give help with the part i needed. Wish all online purchases were like this.
Thank you

A really quite amazing company. Super friendly and incredibly prompt. My trusted boiler engineer asked me to order a part and it was delivered in a day. Very highly recommend.

This is a genuine review from someone who knows when to praise and criticise.
I ordered a boiler pump, yesterday to replace one which had a live to earth dead short. I didn’t get to the job until well past the 3pm postal deadline. I put my order through at 15:45. I then used the WhatsApp contact service to see if the part could possibly be put in the post at that time. I had paid for next day delivery, but after missing a WhatsApp reply, asking for my order number, I thought I had missed the boat, as I didn’t reply until almost 5pm. Two minutes later, I received another message saying that my package had already been shipped. It arrived this morning, fitted and working like a dream. Great service, great price on a reconditioned part, with a 12 month Warranty, and absolutely fantastic communication. I would clearly recommend this company to anyone needing their boiler parts.
Please thank all those involved in my experience.

Incredible service ordered at 17:00 and got it the next day at 9:40am I did pay for faster delivery but very happy with it. Part arrived and the boiler was back up and running in no time.

I returned a faulty item using the pre‑printed Royal Mail label provided by the retailer. Unfortunately, after well over 1 month, I still had not received a refund. I contacted the retailer multiple times but was ignored until I wrote a review on here

The lack of communication was disappointing. I have now received a refund, but it should not have taken a negative review to do so.

Based on my experience, I would not recommend using this retailer.

This company are amazing !!! I ordered my boiler pump and the same day received an email to say it had been dispatched. I then received updates as as to when to receive it. The pump is brilliant working order and I now have heating. I had not shopped with this company before but I shall use it again. I would recommend it . 👍😊👌

Very impressed. Good quality refurbished part received at a great price. Fast delivery and great after sales service.