Fuair mé an táirge a d'ordaigh mé. Seachadadh go breá. An táirge ag oibriú go maith, iontach sásta leis an feidhmiúchán go dtí seo. Iontach sásta le mo cheannachán. Got the product I ordered. Good de... Toon meer
Bedrijf heeft geantwoord
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Delivery arrived quickly. Product is ok quality for the price. However the instructions were incorrect so had to disassemble in order to fit the lid arm. Very time consuming and annoying. Also the pro... Toon meer
Bedrijf heeft geantwoord
Delivery was great. Loungers were fine but table screw holes were rusty and can’t be assembled - shame it was a good size Update on 18 September: it’s been 5 weeks now since I sent the photos you... Toon meer
Bedrijf heeft geantwoord
Rain Cover The rain cover that was supposed to be with the order wasn't included.I did email requesting another rain cover but my request was ignored. I now have tge added expense of a... Toon meer
Bedrijf heeft geantwoord
4,0
Goed
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I purchased a garden heater it was…
I purchased a garden heater it was perfect delivery was great and I will purchase from this company again with no hesitation
22 april 2025
Antwoord van HNG
Hi Elizabeth,
Thank you so much for the wonderful 5-star review! 🌟 We’re so happy to hear that your garden heater was perfect and that the delivery went smoothly. It’s fantastic to know you’ll be coming back to shop with us again—we can’t wait to assist you with your next purchase!
If you need anything else, don’t hesitate to reach out. 😊
Best regards,
Team H&G 🏡🪴
All round good Service
Item arrived promptly & intact.Driver was friendly & accommodating.
8 april 2025
Antwoord van HNG
Hi Anne,
Thank you for your amazing 5-star review! 🌟 We’re so happy to hear that your Egg-Chair arrived on time and in perfect condition. It’s also great to know that the driver made the delivery experience even better! 😊
If you ever need anything else or have any questions, feel free to reach out. We’re always here to help!
Best regards,
Team H&G 🏡🪴
Antwoord van HNG
Hi Lynda,
Thank you so much for the fantastic 5-star review! 🌟 We’re thrilled to hear that the delivery of your two radiator covers was quick and seamless. It’s always great to know our team and couriers are doing their part to provide a smooth experience for you!
If you need anything else, feel free to reach out anytime. 😊
Best regards,
Team H&G 🏡🪴
Product good; delivery poor.
The table is fine, actually very good - 1st one I received was broken, but they collected it promptly and eventually replaced. BUT delivery was VERY slow. They advertise 1-3 days; first delivery took 10 days, 2nd took 16 days.
27 maart 2025
Antwoord van HNG
Hi Matthew,
We’re really sorry for the long delays in your deliveries and completely understand your frustration. Our goal is to get orders to customers as quickly as possible, and it’s clear we missed the mark in your case.
We’re glad to hear that our customer service team was able to promptly resolve the issue and replace the broken table. Thank you for your patience throughout the process.
We truly appreciate your feedback and will continue to work on improving our delivery times.
Team H&G 🏡🪴
Ordered gas heater 3 times all works…
Ordered gas heater 3 times all works for 3/4 months gave up
10 april 2025
Antwoord van HNG
Hi Tsverukai,
It seems there may have been some confusion, as your order was for a different product, not a gas heater. We hope the item you received is meeting your needs, and we’re always here to assist if you have any questions or concerns.
If there’s anything further we can help with, please don’t hesitate to get in touch.
Team H&G 🏡🪴
Would be brilliant if I could email…
Would be brilliant if I could email them directly with complaint bought indoor clothes airer keeps falling apart - have tried to message keeps bouncing back. Will not use again
10 april 2025
Antwoord van HNG
Hi Elizabeth,
The support email is support@akhhelp.zendesk.com We will reach out to you to assist you promptly.
Team H&G🏡🪴
Antwoord van HNG
Hi Jim,
Thank you for the fantastic 5-star review! 🌟 We’re so glad to hear that your experience with us was quick and hassle-free. We’re sure the T-Mech 5 in 1 Petrol Garden Cutter Multi Tool will serve you well!
If you need anything else or have any questions, feel free to reach out. We’re always happy to help. 😊
Best regards,
Team H&G 🏡🪴
Bought 2 horozintal
Bought 2 horozintal white rad covers absolutely delighted with them great value exactly as described on website delivered in 4 days brilliant product and service . Will definitely buy from this company again
2 april 2025
Antwoord van HNG
Hi Joan,
Thank you so much for taking the time to give us a wonderful review.
We really appreciate it and are delighted that you found the radiator covers were value for money and as described.
We really appreciate it.
Kind regards,
Team H&G
Rattan Garden Furniture
Quick and Easy delivery.
The price was the best around.
Great Value for Money.
8 april 2025
Antwoord van HNG
Stephen,
Thank you for the great review. We really appreciate you taking the time.
Kind regards,
Team H&G
Great value & service
Great value & service. Very happy with our Radiator Cover & fast delivery service.
31 maart 2025
Antwoord van HNG
Hi Kathleen,
Thank you so much for taking the time to give a great review.
We really appreciate it.
Kind regards,
Team H&G
Fast delivery
31 maart 2025
Antwoord van HNG
Hi Willie,
Thank you for taking the time to give your review.
We appreciate your business and hope to serve you well again in the future.
Kind regards,
Team H&G
Radiator cover
Well packaged, easy to assemble and looks good
At good price compared to others
28 maart 2025
The idea of the table is brillant
The idea of the table is brillant, but it is very delicate, needs to be strengthed up
2 april 2025
Excellent very helpful customer service…
Excellent very helpful customer service Pleased with my purchase
2 april 2025
Took 3 months to receive item
Took 3 months to receive item . Nothing good I can say about that.
Won't be using this company again.
25 maart 2025
Antwoord van HNG
Hi Jonathan,
Thank you for your feedback. We're very sorry to see this review, particularly as it doesn’t reflect the full picture of your order experience.
Your order was placed on January 6th and delivered on March 26th — a delay we fully acknowledge and kept you informed about throughout. The delay was caused by unforeseen shipping disruptions due to severe storms, which were unfortunately out of our control. We offered you a full refund at the time, but you confirmed you'd prefer to wait for the item to arrive, which we respected.
While we understand your frustration, we do want to highlight that we made every effort to communicate openly and promptly during this time. This delay is not representative of our usual service standards, which are consistently praised for being fast and reliable.
We’re disappointed this has led to a decision not to shop with us again, but we appreciate your order and the patience you showed at the time.
Team H&G 🏠🪴
Fast delivery good customer service
Fast delivery, good product,good price I order 4 items 2 needed to be return i ordered the wrong size i gave them a call and the girl on the phone was so helpful and arranged for me to return them with no issues...very positive experience with this company
21 maart 2025
Antwoord van HNG
Hi Angela,
Thank you so much for the lovely ⭐⭐⭐⭐⭐ review! We're delighted to hear your order arrived quickly 🚚 and that you were happy with the products 📦 and pricing 💰. It’s easy to mix up sizes sometimes, so we’re really glad our team could sort the return for you without any hassle 🔁😊. We’ll be sure to pass your kind words on to the team member who helped you — she’ll be chuffed to know she made a difference 🙌📞
Thanks again for choosing us — we really appreciate it 💛
Team H&G 🏠🪴
Antwoord van HNG
Hi Denis,
Thanks a million for the ⭐⭐⭐⭐⭐ review! We’re really glad everything arrived just as expected 📦 and that our team could help out quickly over email . We always aim to keep things smooth and stress-free, so it’s lovely to hear your feedback.
Appreciate your support and hope to see you again soon!
Team H&G 🏠🪴
Machine broke down after 20 mins Will…
Machine broke down after 20 mins Will not answer phone Will not give refund on faulty product as per consumer rights Worst company I have ever dealt with Will never deal with them again Rubbish
31 maart 2025
Antwoord van HNG
Hi Laurence,
We’re sorry to hear about your experience and appreciate you taking the time to leave a review. We’d like to clarify that we’ve been in contact with you via email and have arranged for the item to be inspected based on the issue you reported. As explained, once the item has been checked and confirmed as faulty, a full refund will be issued in line with consumer rights.
This has been clearly communicated, and we’ve continued to keep you updated on the process. We're here to resolve this fairly and will continue to keep you updated via email
Team H&G 🏠🪴
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