HomeOwners Alliance Reviews 89

the site is well written, but (for what I was trying to find out - heat pumps - in 2025) I found the technical information was out of date.

HOA provides a wealth of information, and in particular for us, for new build homes. We have found them the go to website for unbiased accurate information.
Really clear and simple presentation helps unravel some of the complex sounding terms - especially with the conveyancing aspects.
Most of us don't move home that often, and therefore each time we do rules and regulations move on. We have found that the HOA website keeps everything right up to date.

I found a lot of the content and advice very interesting and informative.

This website has saved me a lot of time and effort to searching for unbiased information on the moving home, which has been recognised as one of the most stressful event in a person’s life. Therefore, I am ever so grateful to the wonderful people of this organisation to provide this amazingly free service.

Very informative website. Many of my doubts have been cleared.

All required info clearly shown just add the dreaded rip off stamp duty for the full cost involved

Wow this is helpful. All the calculations in one place. Flexible and easy to use

lots of usefull info,explaining pros and cons of different actions, in order to help my daughter out with a gift or other routes to help her buy a house

I've been reading this for ages and i'm still finding stuff i didn't know. absolutely essential self education !

The regular notification always gives good advice and information - latest market surveys are also helpful, thank you

Useful information for a potential house buyer clearly presented.

Helpful section on Deed of trust to understand differential ownership. Would have been really useful to explain the documentation needed for HMRC if one of the joint owners is claiming all the income on their tax return

Great informative website. So much free and unbiased information on such a wide area connected to property, law regulations general advice. I always learn something new every time. Can't imagine why anyone would give a poor rating. I think this supplier is excellent

Good information about retirement homes and the hidden costs involved

Good sensible accessible and easy to understand information. Thank you

Thought I would try there valuation to see what value they put on a property I was doing up for rental.. and also what rental value they put on it compared with the local estate agents..

Let’s put it this was .. Zoopla was pretty close £800.. estate agents £850…. these guys a frankly laughable £560…

Be very careful with these two companies.

Please read my recommendation carefully regarding when to buy with them and when not to.

If the bank gives you a free valuation (do not buy), as most banks only do an internal assessment and won't send you the document they'll ask for (and they know this and take advantage of it).

If you pay for your bank's valuation: then you can buy the policy, as you'll have the evidence to back up that the valuation was low.

I purchased Home Buyers Protection Insurance from HomeOwners Alliance . who work in conjunction with Rhino Protect Insurance, Legal Claims Department, Windsor House, Troon Way Business Centre, Humberstone Lane, Thurmaston, Leicester, LE4 9HA
I began the processing of the indemnity claim submitted on my behalf on May 27, 2025, at 11:38 a.m. It has now been almost a month, and despite multiple attempts to communicate with this company since the aforementioned date, I, Mr. Germán Alfonso Cepeda Pérez, have still not received a verdict or the timely payment of the indemnity for which this policy was specifically contracted. I only receive emails stating that they are still studying my case. All requested evidence has been duly submitted, clearly demonstrating my entitlement as the policyholder to the said indemnity.

As you can see, the handling of this matter is disastrous and a constant mockery, clearly designed to avoid paying the indemnity.

Lots of helpful information. Much cheaper quote for EPC. Thanks

The information that I didn't know regarding buying a new property and selling my property many thanks

Homeowners Alliance answered a lot of my questions which was very helpful