Had difficulty contacting about the delay in my order but when I got hold of the staff they were very helpful.
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Lees wat reviewers zeggen
Delivery delayed due to insufficient stock to fill my order. Hobbysew team reached out and explained the situation, recommending a similar product to complete my order. Order was delivered within 2... Toon meer
I recently bought a sewing machine. It was way cheaper than in other retailers. Shipping was fast, I received it in 48hrs. Customer communication could be improved to inform customers when parcels ar... Toon meer
Bedrijf heeft geantwoord
Saw some negative reviews so was a little hesitant. Ordered a cross stitch kit that was discontinued and surprisingly it said it was in stock and I have received the item! Soo happy! Only negative w... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hobbysew, Australia's No.1 sewing machine and patchwork specialist stores, with the best products, machines, & classes. We make crafting a pleasure and help you create master pieces.
Contactgegevens
Shop 4/2 Garling Rd., Kings Park, 2148, NSW, Australië
- 02 9621 4000
- hsenquiries@hobbysew.com.au
- hobbysew.com.au
4,4
Uitstekend
546 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very good website and excellent service…
Very good website and excellent service
Delivery on time.
Thank you. I will use your website again
19 mei 2026
Antwoord van Hobbysew
Thank you Bradley
I haven’t got my order yet!
21 april 2026
Antwoord van Hobbysew
Good Morning Emma, Let me chase that up for you. Can you please give me some details on when you ordered or an order number please.
Speedy efficient service
Speedy service. Machine meets my needs. Simple organised process
20 april 2026
Antwoord van Hobbysew
Great review, many thanks
Antwoord van Hobbysew
Thanks for your great review :-)
No communication at all
Item backordered but i had no communication to let me know. Three weeks passed so i called to find out what is going on.
Communication is so simple. They totally let themselves down.
19 maart 2026
Antwoord van Hobbysew
I hope we sorted out your issues.
Antwoord van Hobbysew
Thank you
Easy to order
Easy to order, quick response for out of stock items and replacement given allowing my order to come quickly
18 maart 2026
Antwoord van Hobbysew
Thank you Jan for your lovely review
Forgot I had made my order "collect"
Forgot I had made my order "collect". Hobbysew Penrith tried to contact me when I was overseas and the call didn't come through. Loretta contacted the Penrith branch who are still holding my order and let me know it was still available for collection.
17 februari 2026
Antwoord van Hobbysew
Thank you Aleida, we were happy to assist to hold your order.
I sort of knew that I wanted to learn…
I sort of knew that I wanted to learn to sew but I didn't have the money to buy me a sewing machine , then my step daughter offered the one she had been given and I really appreciated her for that as that pushed me into buying one .
16 februari 2026
Antwoord van Hobbysew
We hope you enjoy your new machine, happy stitching
Great service
Great service. Ordered fabric online for a quilt I am making. Will definitely use Hobbeysew again.
15 februari 2026
Antwoord van Hobbysew
Thank you Terri for your great review
Antwoord van Hobbysew
Many thanks Heidi
Delivery was so quick
Delivery was so quick, cutting mat is the perfect size for my bench.
15 februari 2026
Antwoord van Hobbysew
Thanks Maggie, our Horn cutting mats are perfect for any size sewing table. Enjoy!
Prompt, helpful service
Prompt delivery of my product and a helpful and prompt response to a warranty query I sent by email.
21 januari 2026
Antwoord van Hobbysew
Thank you Cecily, enjoy your overlocker
An easy and fast transaction
An easy and fast transaction. It arrived quickly and found it easily when I arrived to pick it up! The sales assistants were very friendly and helpful as always!
21 januari 2026
Antwoord van Hobbysew
Many thanks Jenny
Lifter Pulleys
1. Pulley’s width was a little wider, maybe for newer lifters. Has to trim it to fit width of pulley slot on side arm of lifter.
2. Postage price of $20 for the 2 pulley was rather high, considering that they are small and very light items.
18 december 2025
Antwoord van Hobbysew
Thanks for your feedback, we appreciate it and will take it on board.
Great service
Great service. Called about change to advertised product. Arrived very quickly. Why I have bought from them several times.
19 december 2025
Antwoord van Hobbysew
Many thanks Marian
Have just opened my overlocker and…
Have just opened my overlocker and there are missing components. No dvd which I noticed SHOULD be included and no waste tray! Hopefully the machine works better than the distributor who sold me the thing!
18 december 2025
Antwoord van Hobbysew
Good Morning,
How disappointing for you.
The Husky S15 manual states it does come with a waste tray & interactive DVD so we are not sure why there wasn't one in the box. We will chase this up with Husqvarna for you when they return on the 8th January. Our online team will be in contact.
Amazing Service
Taryn was amazing sorting out an issue I had with an online order. So prompt and understanding with my issue and was resolved in record time.
Hobbysew have a great range of items for sewers.
19 december 2025
Antwoord van Hobbysew
Thank you Sharon for your lovely review.
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