Had difficulty contacting about the delay in my order but when I got hold of the staff they were very helpful.
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Lees wat reviewers zeggen
Delivery delayed due to insufficient stock to fill my order. Hobbysew team reached out and explained the situation, recommending a similar product to complete my order. Order was delivered within 2... Toon meer
I recently bought a sewing machine. It was way cheaper than in other retailers. Shipping was fast, I received it in 48hrs. Customer communication could be improved to inform customers when parcels ar... Toon meer
Bedrijf heeft geantwoord
Saw some negative reviews so was a little hesitant. Ordered a cross stitch kit that was discontinued and surprisingly it said it was in stock and I have received the item! Soo happy! Only negative w... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hobbysew, Australia's No.1 sewing machine and patchwork specialist stores, with the best products, machines, & classes. We make crafting a pleasure and help you create master pieces.
Contactgegevens
Shop 4/2 Garling Rd., Kings Park, 2148, NSW, Australië
- 02 9621 4000
- hsenquiries@hobbysew.com.au
- hobbysew.com.au
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Best place to shop for your first sewing machine
My daughter is over the moon with her Janome Juno DC 1030 Computerised sewing machine. She’s a novice sewer and we reached out to experienced sewers in the family who suggested a number of useful and helpful advice including their recommendation of purchasing her first machine from Hobbysew and I certainly glad I did. Navigating the website by brand name and budget was really helpful. We knew what we wanted as soon as we saw the machine and checked with family who were really surprised at the bargain price. We jumped at purchasing it as prices elsewhere were not even in comparable range. Found it cheapest at Hobbysee. Checkout was really easy - this part is really important to me. And it was delivered within just a couple days of ordering which was great because my daughter could take it with her after spending a short time with us on her Uni break and it allowed a 1:1 start up tutorial session with my partner who couldn’t believe what a great machine for a first machine it actually was being an experienced seamstress for over 30+ years. She was especially impressed with its no foot, slide a button to sew feature but that it also had a reverse option that was very easy to sew especially for a beginner to use. Miharo (AWESOME) Hobbysew. You have won us over. What made this experience extra exciting was the quality shears and pack of 50 bobbins as bonus extras for free. Usually free items feel like crap companies just want to get rid of. I thought I would be throwing them out and purchasing better quality products. Thank you for this great shopping experience. Well done team @ Hobbysew. Keep doing what you’re doing and you can’t go wrong. I am a very happy and satisfied customer and my daughter is about to embark on her sewing hobby which might even blossom int
Easy to order online and order was…
Easy to order online and order was shipped in a couple of days.
Very slow customer service online
I have ordered a item two weeks before but I haven’t got the item yet. I contacted over the phone and didn’t get a solution. Even I was not told when I can get it. Very unfortunate and frustrating.
Great price on the Singer Promise…
Great price on the Singer Promise ordered online though yet to see how you'll do with the dispatch, thanks for the great value especially with cost of living atm, really helps!! Grant.C
Happy
Saw some negative reviews so was a little hesitant. Ordered a cross stitch kit that was discontinued and surprisingly it said it was in stock and I have received the item! Soo happy!
Only negative was it took over a week to be posted out and didn’t receive any postage tracking until I enquired about the progress of the order. But I got the item and that’s all that matters. Will continue to use the site and update if I get any issues.
Great Service all the way
Love the sewing cabinet and the complimentary gift. From start to finish the service was first class. Even the carrier COPE provided efficient and fast delivery with care. Highly recommend.
Perfect service.
Helpful, friendly staff
Very helpful staff who went out of their way to help find requested items. The package arrived in good time and in great condition
Only complaint was some of the fabric…
Only complaint was some of the fabric was not available. This should be stated on the web page.
However a refund was prompt.
Ordering the sewing machine was easy…
Ordering the sewing machine was easy and it arrived very quickly. Am extremely happy.
Smooth online purchase experience
Thank you for the smooth online purchase experience and fast delivery of my ex demo sewing machine. I'm very happy with it and appreciated the postal tracking on it.
Arrived very quickly.
Great price and speedy delivery.
Triumph Triumph Triumph Compact Learner Sewing Machine ST030
Triumph
Compact Learner Sewing Machine ST030
Received yesterday and very impressive. I didn't want to spend a motza on a machine that I would use infrequently and I am at an age where I can have difficulty lifting the full size machine. This little machine is an absolute bottler I put it through its paces today and it did everything I need the these stitch length is preset to three different lengths which will cover everything you need you've got three different Zig stags are from memory and buttonhole of course the one thing I didn't like is when you fill the bobbin the needle goes up and down it doesn't disengage but apart from that and the lights a little bit weak but that's fine I use a mecklamp for crafting so makes no difference to me it is an absolute little ripper and I'm so pleased I bought it and it runs on battery too
The sales lady was helpful and funny
The sales lady was helpful and funny, even when she couldn't find my machine (it was randomly placed under a table on the showroom floor). She helped me out to my car,
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