Hodsons of Penkridge Reviews 

204
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

No complaints, enquired about a vehicle, initially spoke to a helpful member of sales staff ( poss Brian), no pressure , came across as having genuine integrity. Follow up test drive couple of days l... Toon meer

Beoordeeld met 5 van de 5 sterren

Love Russell in service, all the service team are brilliant, they sorted my service plan out without any issues, didn’t have to chase for anything, just sorted everything out. Brilliant all round... Toon meer

Beoordeeld met 5 van de 5 sterren

Highly recommend Hodson’s. We purchased a used Ford Fiesta. All very minor issues were dealt with promptly before purchase. The process was smooth and speedy. Brian, our salesperson, was extremely res... Toon meer

Beoordeeld met 2 van de 5 sterren

I did consider writing a review of my experience with Hodsons as I have done on Google reviews earlier,but they only respond to nice reviews so I won't waste my time.🙁 Fair play to Hodson Ford,they... Toon meer

Bedrijfsgegevens

  1. Ford-dealer

Geschreven door het bedrijf

Ford Sales, Service and accident repair


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

204 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(204)

17 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Fantastic service and staff

I cannot recommend Hodson Ford highly enough.. Professional.courtious and go the extra mile..I do apologise for not knowing all of the staffs names whom I would like to thank personally..You are all a credit to the company and brand... Thank you again..

28 februari 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to the relevant manager.

We would like to take the opportunity to thank you for your loyal custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

Consistently excellent service

As a Hodson Ford customer for several years now, I am continually impressed be the level of service given.

I had my van taken in for a service and Mot, taking advantage of the complimentary collect-and-deliver service that they are happy to offer. The van came back with a clean bill of health and the service team had evens rectified the engine management issue that has been intermittently plaguing the issue since new (not bad for a Ford dealer working on a VW van!) without asking.

As an independent trader myself, I can appreciate how important it is to consistently go above and beyond to keep your loyal customers happy

Keep up the good work all

26 februari 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Service Manager.

We would like to take the opportunity to thank you for your loyal custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

First class service as usual

Ford CMax was collected on schedule and within a couple of hours I'd received a video link going through issues with the vehicle. A service representative called me and we discussed the way forward. The work was completed and I paid over the phone and in due course my CMax was returned. 100% happy with Hodsons and the Ford CMax. The only issue over the last 12 months has been an annoying squeak from the gearstick when changing up and down. This was identified and the problem resolved

26 februari 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Service Manager.

We would like to take the opportunity to thank you for your loyal custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

Just a note to recognise the excellent…

Just a note to recognise the excellent service I received from all at Hodson Ford service team. Punctual, kept me informed when required and any advisories going forward. Highly recommend

25 februari 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Service Manager.

We would like to take the opportunity to thank you for your loyal custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

Well the time had come for another…

Well the time had come for another Service and Mot the car was collected by Ade the collection driver who has collected my car now for the last 6 years, I like this as I know the friendly face and can trust he will drive my car with care.
When I received the call from Lucy it was with good news there was no additional work needed and for a pensioner like myself that is always welcome
The car was delivered back on time at the end of the day cleaned and vacuumed out.
All I can say is excellent service all round

25 februari 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Service Manager.

We would like to take the opportunity to thank you for your loyal custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

Thank you Hodson Ford

Thank you Hodson Ford just had wonderful service from them
My Puma broke down with a charging fault
Hodson Ford Service Reception could not be more obliging and this was backed up by there technicians who within 24 hours had diagnosed the fault and repaired my car and had me back driving
If you are looking for a friendly efficient garage i would suggest you look no further

25 februari 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Service Manager.

We would like to take the opportunity to thank you for your loyal custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

Brought a used car from hodsons about…

Brought a used car from hodsons about three months ago now it has been faultless ever since booked it in beginning of February for a mot passed with out a fault the team have been faultless throughout from the sales time all the way through to service department 5 stars guys keep up the good work and will see you in the future definitely recommend to friends and family

25 februari 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Service & Sales Manager.

We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

Very efficient

Very efficient. Very helpful. Got my car ready really quickly as I needed it.

24 februari 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our management team.

We would like to take the opportunity to thank you for your l custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

Faultless!

Recently purchased my vehicle from Hodson Ford, the service was excellent and couldn't fault the whole process :)

10 februari 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5 star review, its pleasing to hear that you have had such a positive experience purchasing your new vehicle.

We will make sure your feedback is passed to our Sales Manager.

We look forward to seeing you in the future should you require any further assistance.

Kind regards
Hodson Ford

Beoordeeld met 5 van de 5 sterren

My 5th Year having my Fiesta Serviced…

My 5th Year having my Fiesta Serviced and M.O.T .
They pick my car up and then send me a video of the Car in the workshop explaining what is being done .
A FAULTLESS way of doing things , EXCELLENT and to top it all of the price is very good and a 12 month free road assistance as well .
UNBEATABLE !

2 februari 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Service Manager.

We would like to take the opportunity to thank you for your loyal custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

What can I say

What can I say? Professional job and staff as helpful and friendly as ever. Great service in every sense of the word.

24 januari 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Service Manager.

We would like to take the opportunity to thank you for your loyal custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

Completed on time as advised

Completed on time as advised. Very helpful staff at all levels

20 januari 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Service Manager.

We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

First class service from Hodson Ford.

First class service from Hodson Ford.
My Kuga was picked up from my house for a service, all jobs completed as requested and the car was back at my house by lunchtime.
Very impressed with customer service from Russell who is very polite and professional a true asset to Hodson Ford.

20 januari 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Service Manager.

We would like to take the opportunity to thank you for your loyal custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

Excellent service - as standard

Another year ... another service/MOT for my little Ford Focus.
Off to Penkridge she went, chauffered by Kevin the pick-up driver, and she returned that afternoon.
No need for additional work, so I wasn't required to access the dealership's YouTube service.
However, the pre and post-service contact was as efficient and timely as I've come to expect, since switching to Hodson Ford from another regional Ford dealer.
And (as always) the offer of a pick-up driver was hugely appreciated, as it would otherwise be rather tricky and expensive to drop the vehicle off there, return to Albrighton, and then make the wearisome journey a second time in the day.

10 januari 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Service Manager.

We would like to take the opportunity to thank you for your loyal custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

Friendly helpful staff

25 november 2021
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Body Shop Manager.

We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Beoordeeld met 1 van de 5 sterren

Not Recommended. Misdiagnosis

If i could rate 0 i would.
Charged £468 and my car wasnt fixed. Wanted to keep charging more and more up to the value of over £1,200 but i had my car back. Changed a sensor and it was the wrong one. Said it needed different parts which it didnt. I sent it elsewhere and the issues they wanted me to pay for was nothing to do with the fault.
Whoever was working on my car needs sacking!!!!

26 oktober 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hodsonford great job

Fantastic service, great communication and great job

22 oktober 2021
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Bodyshop Manager.

We look forward to you using our services in the future, in the meantime should you require any further assistance please do not hesitate to contact us.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

Collected on time

Car collected on time, great to watch the video, everything explained.

11 september 2021
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your review, We look forward to you using our services in the future, in the meantime should you require any further assistance please do not hesitate to contact us.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

excellent service

27 augustus 2021
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your review, We look forward to you using our services in the future, in the meantime should you require any further assistance please do not hesitate to contact us.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

Pristine car

A very easy and professional process throughout my car repair.I was kept updated at all times by the pleasent knowledgeable receptionist who made me feel valued
The car was in as new showroom condition. When I collected it.Top marks to Hodsons extremely satisfied

27 augustus 2021
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your review, we will make sure your feedback is passed to our Bodyshop Manager.

We look forward to you using our services in the future, in the meantime should you require any further assistance please do not hesitate to contact us.

Kind regards

Hodson Ford

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