HoldenCopley Reviews 

1.194
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Sold our house with Holden and Copley and had a really great experience. Even though the chain we were in was a challenging one! I mainly dealt with Lydia and Josie who I cannot fault, both were incre... Toon meer

Beoordeeld met 5 van de 5 sterren

We had a great experience with Luke, Senior Sales Negotiator at Holden Copley, while buying our first home. Luke was very helpful from the beginning. He understood our budget and requirements and s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had lately twice interactions with Holden Copley & really very pleased with their professionalism. Right from first contact to the journey of purchase , they helped and supported through out. Espec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Arnold Team have given us great experience - even if a succession of potential buyers didn’t. The team managed all the viewings and fed back any comments. Once we secured a sale, Melissa was very... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaardij

Geschreven door het bedrijf

HoldenCopley are a multi-award winning estate agent. We commenced trading in 2014 and are proud to have prominent High Street offices in Arnold, Hucknall, Mapperley, Long Eaton and West Bridgford, giving HoldenCopley and their clients full coverage of the city and surrounding areas. We have prominent high street offices dedicated to residential sales, commercial sales, lettings and property management and have an experienced team with an ongoing commitment to delivering the finest range of estate agency and property services to clients and customers. We are confident you can trust us to handle all of your property requirements in an efficient and effective manner and always hold your best interests at heart. Our two directors, Steven Holden and Matt Copley – have both operated in Nottingham and the surrounding area for over twenty five years and are actively involved in the day to day running of the business.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 85% van zijn negatieve reviews beantwoord

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4,9

Alle reviews

(1.194)

335 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Exceptional customer service

I just wanted to take a moment to pass on some really positive feedback about Eileen, who I have had the pleasure of dealing with recently whilst looking to purchase a property through Holden Copley - Hucknall base.

Although unfortunately I wasn’t successful in securing the property, I felt it was really important to let you know how impressed I was with Eileen throughout the whole process. Such a thoughtful woman.

She was genuinely kind, approachable and incredibly supportive. Her communication was excellent, and at every stage I felt that she was keeping me informed and giving me clarity, even when things were uncertain. Buying and selling property can be quite stressful, so having someone who communicates so openly and makes you feel supported makes such a difference.

I have dealt with a number of estate agents over the years, and I can honestly say that Eileen stood out. She was professional but also very personable, and I always felt that she was being honest and helpful rather than simply trying to sort a sale.

I didn’t get the house in the end, but I came away from the experience with a really positive impression of Holden Copley, largely because of the way Eileen dealt with me.

24 augustus 2026
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Antwoord van HoldenCopley

Thank you so much for taking the time to share such thoughtful feedback. Although we’re sorry you weren’t successful with the property, we’re delighted that Eileen made the experience so positive with her kindness, honesty and excellent communication. We’ll make sure your lovely comments are passed on to her!

Beoordeeld met 5 van de 5 sterren

Was skeptical at valuation when the…

Was skeptical at valuation when the valuer said they already had someone on the books that would probably be very interested if it were to go on the market. Me thinking 'oh yeh' heard this before. But true to their word that's exactly what happened. Sold without even one day of advertising and the follow up by Karen as the sales progressor was second to none. Every week without fail she would chase progress and update. Without her and the excellent conveyancer we had we'd still be playing the waiting game now.
Can't thank Holden & Copley West Bridgford enough.
They're not the cheapest but they're one of the best and trust me we've moved a lot and have experience to back up that comment.

21 augustus 2026
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Antwoord van HoldenCopley

Thank you so much for your fantastic review! We’re delighted we delivered on our promise and secured such a quick sale. It’s also wonderful to hear how proactive Karen was throughout the progression. Your trust and recommendation mean a great deal to our West Bridgford team!

Beoordeeld met 5 van de 5 sterren

Excellent support from Josie

I would like to say a huge thank you to Josie Plester for all her support throughout the purchase of my property. She was always helpful, professional and kept me updated throughout the process.

The transaction had a few challenges along the way, but Josie remained supportive, patient and always did her best to keep things moving between everyone involved. Her communication and commitment made a real difference and helped us reach completion successfully.

I’m very grateful for all her help and would definitely recommend Josie and the team at Holden Copley. Thank you, Josie, for helping make our purchase a success! 😊

21 augustus 2025
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you for your wonderful review and recommendation! We’re delighted Josie’s patience, communication and commitment helped guide you through the challenges and reach a successful completion. We’ll be sure to pass your kind words on to her, and we wish you every happiness in your new home! 😊

Beoordeeld met 5 van de 5 sterren

Excellent all round service

We have recently used Holden and Copley Mansfield to view and purchase a property. They provided an excellent and professional service from viewing to confirming acceptance of our offer.
I can highly recommend them they are by far one of the best estate agents we dealt with during our purchasing process. We dealt with Luke, Ben and Jasmine who were all excellent communicators getting straight back to us and keeping us informed throughout . We would definitely deal with them again in the future if needed.

20 augustus 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you for your fantastic review and recommendation! We’re delighted Luke, Ben and Jasmine provided such excellent service and kept you informed throughout. We wish you every happiness in your new home and would be pleased to help again in the future!

Beoordeeld met 5 van de 5 sterren

Highly Professional and Friendly

Jade Bush was extremely professional, polite and helpful throughout the viewing. He was very friendly, knowledgeable, and made the whole experience smooth and comfortable. I really appreciated his professionalism and excellent customer service.Thanks Jude

19 augustus 2026
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Antwoord van HoldenCopley

Thank you Muhammad!

Beoordeeld met 5 van de 5 sterren

Everyone at Holden Copley were very…

Everyone at Holden Copley were very friendly, efficient and professional. Whilst our property was for sale we had weekly updates and advice. Every phone call with any member of staff was a good experience. Once the house was actually sold Karen dealt with everything thereafter in a courteous and friendly manner. Everyone made the whole process easy.

19 augustus 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you for your lovely review! We’re delighted that the whole team made your sale feel easy and kept you well informed throughout. We’ll be sure to pass your kind comments on to Karen and everyone involved!

Beoordeeld met 5 van de 5 sterren

Excellent estate agent

Bought through Holden Copley and service was fantastic from being shown properties by Tom to being kept updated by Luke. Special thanks to Josie our sales progessor keeping us updated through the whole process. Thanks to all. Emma Walker and Martyn Gould.

19 augustus 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you Emma

Beoordeeld met 5 van de 5 sterren

Extremely helpful and professional

Sheryl was extremely helpful throughout out entire moving process. She was proactive, friendly and professional. We are really grateful for her help! Thank you

17 augustus 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you Sarah!

Beoordeeld met 5 van de 5 sterren

Sale of Property

Karen was really helpful trying to field questions from the Buyers of our Property. So understanding of the stresses we were under to ensure the sale went smoothly. All staff were great overall.

7 augustus 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you!

Beoordeeld met 5 van de 5 sterren

The Holden Copley team

The Holden Copley team provided a professional, helpful and friendly service from my first contact right through to sale. They worked to market and sell and kept me informed all the way through. Would definitely recommend to anyone thinking of selling or buying a property.

15 augustus 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you for your lovely review and recommendation! We’re delighted our team provided a professional and friendly service while keeping you informed throughout your sale. We really appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

A great service from Josie at Holden Copley

Josie and her colleagues were very helpful, friendly and generous with their time and support in buying my first house. Josie was always positive in stressful times and made sure communication was done efficiently with teh sellers and solicitors. Thank you Josie for your patience and making me feel comfortable and reassured in a huge moment in my life. I would highly recommend her for a friendly and knowledgable service. xx

14 augustus 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you for your wonderful review! We’re delighted Josie and the team supported and reassured you throughout such an important milestone. We’ll make sure your lovely comments are passed on to her. Wishing you every happiness in your first home! xx

Beoordeeld met 5 van de 5 sterren

Sales Progressor - Josie has been amazing!

Josie has been amazing throughout the process of selling our house. Always responds to calls and emails. Explains and gives advice - she has been supportive and reassuring throughout. I’d strongly recommend.

14 augustus 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you Laura & Sam!

Beoordeeld met 5 van de 5 sterren

I had an excellent experience with Amy…

I had an excellent experience with Amy at Holden and Copley Arnold. The service was outstanding from start to finish, and both were professional, helpful, and friendly throughout. I really appreciate the care and attention they provided. Highly recommended!

23 juli 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

That is great to hear, thank you.

Beoordeeld met 5 van de 5 sterren

Good agent

Good agent. Nice presentation on Rightmove, refreshing absence of estate agent speak. Efficient operation. Found me a buyer. Yey!

12 augustus 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you Stephen!

Beoordeeld met 5 van de 5 sterren

Cheryl was a joy to deal with

Cheryl was a joy to deal with, nothing ever too much, always at the end of the phone, made it a dream of a first purchase for me. Can’t thank her enough.

11 augustus 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you Steven!

Beoordeeld met 4 van de 5 sterren

Not great at start but improved tenfold

The reason I haven’t given a 5 star review is because when Holden Copley started marketing our house, my brother and I got zero feedback from viewings and no names of prospective purchasers. We had no idea of what was going on. Since Ella and Elannor (sorry not spelt right), took over we have been well informed of viewings and feedback and have been very happy with their communication. So after a shaky start overall I would recommend Holden Copley

11 augustus 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you for your honest feedback and recommendation. We’re sorry the communication fell short at the beginning, but we’re pleased Ella and Eleanor have since kept you well informed and restored your confidence in our service. We’ll be sure to pass your kind comments on to them.

Beoordeeld met 5 van de 5 sterren

Really positive experience as first-time buyers

My Husband and I had a really good experience with Holden Copley buying our first home. I was really impressed with how communicative they were throughout the whole process and always seemed very friendly and genuine on the phone. They were very quick to relay any messages from the sellers to us, and there were never any holdups between them and our solicitors. I really liked at the beginning of the process, the use of the Street app - I thought it was quick and easy to submit property feedback and book viewings. On the day of completion, we received a really lovely congratulations from everyone (thank you Amy and thank you Mapperly Team) which really felt genuine, and a cute box of goodies which I wasn't expecting at all but just made the whole thing very heart-warming! Really good experience and helped make the whole process a little less stressful and daunting!

7 augustus 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you for your wonderful review! We’re delighted Amy and our Mapperley team made buying your first home feel less stressful and kept you well informed throughout. It’s lovely to hear that the congratulations and moving-in gift made completion day extra special. Wishing you both every happiness in your new home! 🏡

Beoordeeld met 5 van de 5 sterren

Holden Copley absolutely 100 star

Holden Copley Long Eaton are a lovely friendly estate agency. Right from viewing the property to making our offer through to completion, it was so refreshing to find everyone so pleasant and helpful. Phones were answered promptly and the people we asked to speak to were readily available.
Melissa was fantastic. Every time we messaged her to ask for updates or to let her know how our side was going, she replied immediately. She also communicated with the sellers solicitor with any queries we had and replied back to us straight away. Her pleasant manner and professionalism is something that is sadly lacking with some estate agents.
We absolutely would not hesitate in recommending Holden Copley.

31 juli 2026
Review zonder uitnodiging
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Antwoord van HoldenCopley

Thank you for your wonderful review and recommendation! We’re delighted our Long Eaton team made your purchase such a positive experience. Melissa will be thrilled to hear how much you valued her prompt communication, professionalism and friendly support throughout. Wishing you every happiness in your new home!

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