HOLD Kings Cross - Self Storage Reviews 

55
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Previously stored my business inventory at Big Yellow. Haven't regretted switching to Hold Self Storage once. All the staff have been amazing from the initial quote stage through to move in and ongoin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had to use the storage for a couple of weeks whilst I was in between places. I picked Hold Storage not only because it has the most competitive pricing for the period I needed, the staff (Dan) was a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

HOLD Storage was a really smooth and stress-free experience from start to finish. The facility is clean, secure, and well-organised, which gave me confidence leaving my belongings there. I especially... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I couldn’t be happier with the service I received from Hold Self Storage. The staff went above and beyond to help me find the right storage unit and answered all my questions with patience and profess... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Opslagverhuur
  2. Opslagbedrijf

Geschreven door het bedrijf

We are an award-winning London-based self storage company based in King's Cross - built by and for Londoners. We help people make space for what matters in a city tight on space. Come an experience our modern, bright self storage facilty on York Way, exceptional customer service and great value self storage units.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

55 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(55)

27 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service from contact to vacating my storage unit. Friendly and knowledgeable with great facilities at competitive prices. I would thoroughly recommend Hold to anyone in the vicinity looking for storage.

18 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Storage Experience for Business

Previously stored my business inventory at Big Yellow. Haven't regretted switching to Hold Self Storage once. All the staff have been amazing from the initial quote stage through to move in and ongoing storage. They really try to find you solutions, help where they can and make you as comfortable as possible. Best service I've received and amazing customer service. I couldn't recommend them highly enough.

14 mei 2026
Review zonder uitnodiging
Logo HOLD Kings Cross - Self Storage

Antwoord van HOLD Kings Cross - Self Storage

That's great to hear, thank you for taking the time to post such a great review Teni. We only try to deliver the best when it comes to service!

Beoordeeld met 5 van de 5 sterren

Wonderful experience with Hold Storage

I had to use the storage for a couple of weeks whilst I was in between places. I picked Hold Storage not only because it has the most competitive pricing for the period I needed, the staff (Dan) was also incredibly helpful and easy to work with. He took the time to take me through the whole process, showed me around and explained everything in detail. The storage is also at a very convenient location, it is incredibly safe, secure and clean.

4 juli 2026
Review zonder uitnodiging
Logo HOLD Kings Cross - Self Storage

Antwoord van HOLD Kings Cross - Self Storage

Thanks so much for your lovely review Candy, we enjoyed having you. Dan the Man is a legend at HOLD and we're so glad you got to experience his general helpfulness and charm. Wishing you a great time at your new place. Team Hold x

Beoordeeld met 5 van de 5 sterren

shoutout to Terence and Armeet

been using hold kings cross for 2 years and i need to shoutout Armeet and Terence! they've always been super helpful and available to help with anything!! super happy with them

7 juni 2026
Review zonder uitnodiging
Logo HOLD Kings Cross - Self Storage

Antwoord van HOLD Kings Cross - Self Storage

Greatly appreciate this review Tommaso - you were in the gentle and brilliant hands of two of our finest team members at HOLD King's Cross. Thanks so much for taking the time to acknowledge their great customer service. Here's to the next two years. Team Hold x

Beoordeeld met 5 van de 5 sterren

I couldn’t be happier with the service…

I couldn’t be happier with the service I received from Hold Self Storage. The staff went above and beyond to help me find the right storage unit and answered all my questions with patience and professionalism. The site is spotless, secure, and conveniently accessible. Great value for money and excellent customer service throughout. I would definitely use them again and recommend them to friends and family.

5 juni 2026
Review zonder uitnodiging
Logo HOLD Kings Cross - Self Storage

Antwoord van HOLD Kings Cross - Self Storage

From everyone at HOLD Storage King's Cross, thanks for this glowing review Fede! We take great pride in helping someone find that space they need in London and take a weight off their mind. It starts with helping people find the right size unit, as you experienced. Team Hold x

Beoordeeld met 5 van de 5 sterren

better than the rest

purpose built building, new, modern and clean, many facility's. excellent staff, experienced and helpful, great atmosphere. discounted hire van available in the carpark. recycling nearby. after using several competitors storage units i prefer hold, better prices more facility's

24 april 2026
Review zonder uitnodiging
Logo HOLD Kings Cross - Self Storage

Antwoord van HOLD Kings Cross - Self Storage

Thanks Vincent - 'better than the rest' is pretty much exactly what we're going for, so that means a lot. It sounds like you've done the research the hard way, and we're glad HOLD King's Cross is where you've landed. We built the place to feel like it actually belongs in 2026; clean, considered, easy to use and with everything in the right place, so it's good to hear that comes through. See you again soon. Team HOLD x

Beoordeeld met 5 van de 5 sterren

Highly recommended!!!

I had a genuinely great experience with Hold Storage. James, the manager, was helpful from the very beginning and made everything really easy for me. He even arranged 24‑hour access, which made a huge difference and took a lot of stress out of the whole process. The place itself is clean, organised, and simple to use. I really appreciate the support and the way they look after their customers. Definitely recommend.

28 april 2026
Review zonder uitnodiging
Logo HOLD Kings Cross - Self Storage

Antwoord van HOLD Kings Cross - Self Storage

Thank you Delfin! James has a knack for making the complicated bits, like sorting 24-hour access and moving in with a load of life admin on your mind, feel completely straightforward. Really glad the rest of the experience matched tht. Team HOLD x

Beoordeeld met 5 van de 5 sterren

The best storage in London

The best team. The best storage. Thank you so much.

30 april 2026
Review zonder uitnodiging
Logo HOLD Kings Cross - Self Storage

Antwoord van HOLD Kings Cross - Self Storage

Thank you Tuuli, that's about as good a review as we could ask for. The team will love reading this one. You're the best. Team HOLD x

Beoordeeld met 5 van de 5 sterren

HOLD Storage was a really smooth and…

HOLD Storage was a really smooth and stress-free experience from start to finish. The facility is clean, secure, and well-organised, which gave me confidence leaving my belongings there. I especially liked how easy the access system was—being able to get in and out without hassle made a big difference.
The staff were friendly and helpful, explaining everything clearly and helping me choose the right unit size. The 24/7 security and CCTV also made me feel my items were safe at all times. Overall, I’d definitely recommend HOLD to anyone needing reliable storage in London.

1 april 2026
Review zonder uitnodiging
Logo HOLD Kings Cross - Self Storage

Antwoord van HOLD Kings Cross - Self Storage

Thank you Bea, this is so brilliant to read. Stress-free is genuinely the whole point of HOLD, from easy access through to finding the right size unit, so glad that came through start to finish. We work blimmin hard at it too, so it's great to get the appreciation. Team HOLD x

Beoordeeld met 5 van de 5 sterren

Thanks to all the staff!

Staff were extremely helpful every step of the way, and always willing to go the extra step whenever I needed some assistance.

23 maart 2026
Review zonder uitnodiging
Logo HOLD Kings Cross - Self Storage

Antwoord van HOLD Kings Cross - Self Storage

Thanks Nick! Going the extra step is the bit we care about most, so brilliant to hear it came through every step of the way. Team HOLD x

Beoordeeld met 4 van de 5 sterren

Costly but Worth it

Terence was super helpful and reassuring during the rental process. He was thorough in explaining billing to accessing my storage locker. After speaking with several other companies, I am confident I made the right choice. I will update my review when I check out!

5 maart 2026
Review zonder uitnodiging
Logo HOLD Kings Cross - Self Storage

Antwoord van HOLD Kings Cross - Self Storage

Thank you Christine, really glad Terence took the time to walk you through billing and access properly, we know that kind of clarity matters. We also appreciate we're not always the cheapest (our big red friends up the road supply that), but we hope the overall smooth experience, the 24/7 access and the lovely modern store we've built keep making the case for itself. Team HOLD x

Beoordeeld met 5 van de 5 sterren

James was absolutely fantastic!

James was absolutely fantastic! He helped me through the process and explained to me the storage costs and conditions of the contract, which no other storage company ever did for me! Thank you so much, James! Also, all staff is very friendly and helpful. Thank you

4 februari 2026
Review zonder uitnodiging
Logo HOLD Kings Cross - Self Storage

Antwoord van HOLD Kings Cross - Self Storage

Thank you RM! Being upfront about costs and contract terms shouldn't really be a differentiator (come on other storage companies, let's all raise our game together!), but we're glad James made it feel like one. Great to hear the rest of the team have been just as helpful. Team HOLD x

Beoordeeld met 5 van de 5 sterren

All round great experience!

A very secure storage place, plenty of parking space and always the best service, with a smile - absolutely ace!!

10 februari 2026
Review zonder uitnodiging
Logo HOLD Kings Cross - Self Storage

Antwoord van HOLD Kings Cross - Self Storage

Thanks Mr Bertie, we really appreciate you taking the time to review our King's Cross store. Secure, easy parking, and a smile every time, that's the combination we're chasing, so really glad it landed. Team HOLD x

Beoordeeld met 5 van de 5 sterren

Good service good staff 😊

6 februari 2026
Review zonder uitnodiging
Logo HOLD Kings Cross - Self Storage

Antwoord van HOLD Kings Cross - Self Storage

Thanks MayR, good service and good staff is exactly what we're aiming for, so we'll happily take that. Team HOLD x

Beoordeeld met 5 van de 5 sterren

Eleven out of 10 virtual points

A delightful team of die-hard wonders who will always go the extra 5 kilomiles to assist.

I am not related to any of them.

6 februari 2026
Review zonder uitnodiging
Logo HOLD Kings Cross - Self Storage

Antwoord van HOLD Kings Cross - Self Storage

Hahaha, this has made us laugh. You don't *think* you're related to any of us, but you never know Sno. Eleven out of ten noted and appreciated, we'll be quietly retiring the old ten-point scale. Genuinely chuffed the team went above and beyond. Team HOLD x

Beoordeeld met 5 van de 5 sterren

The experience was perfect

The experience was perfect, no complaints, super easy check in, I had to do it during odd hours post 8pm and they made the arrangements, the team of James, Daniel, Armeet, Terrence and the rest were awesome!

Thank you so much

4 februari 2026
Review zonder uitnodiging
Logo HOLD Kings Cross - Self Storage

Antwoord van HOLD Kings Cross - Self Storage

Thank you Pranav! Sorting a check-in past 8pm is exactly the kind of thing we'd rather just make happen than explain away. Brilliant to hear James, Daniel, Armeet and Terence looked after you so well, we'll make sure the whole King's Cross team sees this one. Team HOLD x

Beoordeeld met 5 van de 5 sterren

Great service!

Great company, customer service always spot on. Really handy location. Will definitely be back!

29 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super secure unit in a great location

Super secure unit in a great location. Extremely clean, including the toilets, and very helpful staff. The best unit experience I have had and I’ve had a few

12 januari 2026
Review zonder uitnodiging
Logo HOLD Kings Cross - Self Storage

Antwoord van HOLD Kings Cross - Self Storage

Wow really great review, big thanks Oliver. We really do try and do things better than the competition, so we're so pleased you got that top experience.

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