Holiday Bay Reviews 

Arya was very helpful when booking this holiday . She was responsive and ensured my needs were met. She was accessable and nothing was inconvenient making changes as i requested to make tjis special.holiday personalised

Very good experience Izanne was very good answered all my queries and very good price

Used the company to book a holiday,
We were introduced to Shane he was
efficient helpful and gave us all the information we asked for nothing was to much trouble for him he was quick to acknowledge any question would highly recommend,
Looking forward to an amazing trip.

I had a wonderful experience working with Ava Grace. She was incredibly professional, patient, kind, and always quick to respond to my questions. Her communication was excellent, and she made the whole booking process easy and stress-free.
Thank you, Ava, for all your help, support, and genuine care. It's rare to meet someone so friendly, understanding, and dedicated to their clients. I truly appreciate everything you did for me and would highly recommend Ava to anyone planning their next trip!о

Booking was easy and anything I enquired about was dealt with promptly and professional , thank you Becky you made our experience easy and enjoyable.

Hi there guys,

It's been an pleasure to book my holiday with my wife throughout few countries in Asia with this guy Rex from Holiday Bay. Extremely proffesional services from him. Next time I will get back to him to sort me out with some crazy holidays for the remaining luxurious and amazing countries of Asia. Thanks a lot Rex and Holiday Bay. See ya.

I booked krakow with these people and it was the worst holiday iv been on, when I arrived and opened the door to what I thought was a hotel was dark flights of old broken wooden flights of winding stairs i was on top floor , no lift and I have arthritis in every joint, it was unbearable , I had to change apartments. It was like something out of hostel horror films. The breakfasts were a short walk to another place , and when it came to my paid for transfer to the airport I was told they didn't have a driver this was the night before baring in mind we had to leave at 4am, i had to find a taxi , but they did eventually refund the taxi fair, after days of asking, i will not be using this company again, as their lack of communication and explanations were disappointing and unfairly administrated this company needs to up their game a lot as it ruined what could have been a lovley holiday 😡😡

Pleasant experience in booking this holiday 😊. Denver was very very helpful and happy to assist with all the booking start to finish and questions answered professionally highly recommended using these 5stars

Izanne is excellent at what she does i am a very awkward customer but izanne took her time ,kept her calm and got me 5 different prices for the holiday i was looking for what an excellent member of staff you have there keep hold of izanne very few about.
I will be booking a holiday in the near future but i would book it through izanne.

Rozi Reed have sorted everything for my holiday to hopefully go smoothly. Hope she does very well there with the service.Thank you

Booking process with Shane was easy and smooth. Booked to Korea and Japan in 2028. Shane changed a few of the details I required, I was also booking while at work so was a bit late replying to messages, but still got a response even after normal business hours.

Chris Williams was very efficient and helpful while getting a nice balance of friendliness
The customer service was excellent
Even though I’m not booking yet, pleasantries were maintained & personal interest shown
Great colleague

Rex was very hepful when we were looking to book our trip to vietnam and thailand. He responded quickly and efficiently to all our questions and we are very pleased with the service we received. We'll done Rex.

I couldn't be happier with the service I received. From the very beginning, Rex went above and beyond to help us book our dream holiday. He was incredibly patient, knowledgeable, and took the time to understand exactly what I was looking for.

Nothing was too much trouble, and he worked hard to find the perfect holiday to suit our requirements and budget. His communication throughout the process was excellent, and he made everything so easy and stress-free.

It's rare to come across customer service of this standard these days, and I wouldn't hesitate to recommend them to anyone looking to book a holiday. Thank you for all your help—I can't wait for my trip!

We were looking for a trip for March 2027 and booked with Denver.
He made the experience of booking very easy, he took the time to answer all of my questions, reassuring me along the way.
Thankyou, I look forward to the holiday next year

Shane was very helpful and very patient considering it took me so long to make a decision on the holiday thankyou for your help its much appreciated he was very afficient with my holiday plans

A great all round sevice. Really helpful and knowledgeable and any questions were answered promptly.
A special mention to Rozi Reed who was really helpful and easy to deal with.
Highly recommended

Becky H was extremely patient, I changed the dates several times.
Even the itinerary and swapped and changed until it was right.
She communicated very well ,assisted with all of my queries ( and I had lots).
It took a few days of back n forth but we got there.
Highly recommend.
Thanks for all of your help Becky.

Ava Grace has been absolutely fantastic in assisting me in trying to plan a big holiday for 2028. She has been flexible and relentless in my expectations and needs. She’s listened and adapted to my expectations. Although I have not booked as yet as it’s a way off I will absolutely go back to Ava . 10/10 👍

Ava Grace was very helpful and went above and beyond to get my holiday sorted.