HomeFuels Direct Reviews 

9.461
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I’ve just had enough of using this company. Last year I had a long running saga because they claimed my underground tank was unsafe and tanker driver refused to deliver even although certas had del... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is the first time ordering from this company, and honestly, cannot fault them. I ordered the heating oil on Thursday, it was delivered the very next day despite paying low price for longer de... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Wouldn't normally hesitate from ordering heating fuel from Home fuels direct however after today's quote I'm now ordering from Johnston fuels here in Scotland, Home fuels direct today 27th May = £1... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After reading all the comments online from other heating oil users having had their oil delivery cancelled after ordering in the last few weeks, I have to say that HomeFuels Direct (Larbert) kept to t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Energieleverancier

Informatie afkomstig van verschillende externe bronnen

✅ The Uk’s favourite Online Supplier Of Home Heating Oil


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,9

Alle reviews

(9.461)

1.292 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Used to be a very reliable service but…

Used to be a very reliable service but now completely unreliable in a way that smacks of incompetence.
I ordered fuel with delivery in three days, namely Thursday 21st May, sounds good. Phone call from Certas, sorry mix up now two weeks delay
My neighbour asked me who I used, she orders the day after I ordered, just been delivered on the Friday 22nd May. Our tanks are on the same property 50 metres apart. This is not the first time this has happened.

22 mei 2026
Review zonder uitnodiging
Logo HomeFuels Direct

Antwoord van HomeFuels Direct

Good Afternoon - Thank you for providing your feedback, please accept my sincere apologies for the delay you experienced on your last delivery.
Kind Regards Certas Energy

Beoordeeld met 5 van de 5 sterren

Home Fuels Direct extremely…

Home Fuels Direct extremely competitively priced the ordering process is very easy, quick and efficient.

21 mei 2026
Review zonder uitnodiging
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Antwoord van HomeFuels Direct

Hi - Thank you for taking the time to leave your great feedback.
Kind Regards Certas Energy

Beoordeeld met 5 van de 5 sterren

This company was the cheapest at such…

This company was the cheapest at such an unpredictable time with regards to oil. They were also the quickest delivery without adding extra on for the quick delivery. Highly recommend. LA 20/05/26

20 mei 2026
Review zonder uitnodiging
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Antwoord van HomeFuels Direct

Hi – That’s great to hear, thank you for your feedback, it’s much appreciated.
Kind Regards Certas Energy

Beoordeeld met 5 van de 5 sterren

firstly the price in these uncertain…

firstly the price in these uncertain times, it was by far the lowest I could find plus the delivery time was better than most. I have used Home Fuels before and will certainly use them again
DK 22 May 26

21 mei 2026
Review zonder uitnodiging
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Antwoord van HomeFuels Direct

Hi – That’s great to hear, thank you for your feedback, it’s much appreciated.
Kind Regards Certas Energy

Beoordeeld met 5 van de 5 sterren

Easy and competitively priced

Homefuels Direct are normally very competitively priced and ordering via their website couldn’t be easier. If only all heating oil providers were as easy!

20 mei 2026
Review zonder uitnodiging
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Antwoord van HomeFuels Direct

Hi – Thank you for taking the time to leave such positive feedback. We’re so pleased you had a great experience with us.
Kind regards,
Homefuels direct

Beoordeeld met 5 van de 5 sterren

Great quality and fast service every…

Great quality and fast service every time
RM 17 may

17 mei 2026
Review zonder uitnodiging
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Antwoord van HomeFuels Direct

Hi – Thank you for taking the time to leave such positive feedback. We’re so pleased you had a great experience with us.
Kind regards,
Homefuels direct

Beoordeeld met 5 van de 5 sterren

With the current difficulties

With the current difficulties, HomeFuels Direct provided a competitive quote and an excellent delivery within 4 days. A further update will be given once the Kerosene has been delivered.

19 mei 2026
Review zonder uitnodiging
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Antwoord van HomeFuels Direct

Hi – Thank you for taking the time to leave such positive feedback. We’re so pleased you had a great experience with us.
Kind regards,
Homefuels direct

Beoordeeld met 5 van de 5 sterren

This was first time ordering from Home…

This was first time ordering from Home Fuels Direct. It was easy to do and delivery was quick. I was also able to order a small tanker at no extra cost. The price was very competitive given the current volatile nature of oil prices at the moment.

19 mei 2026
Review zonder uitnodiging
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Antwoord van HomeFuels Direct

Hi – Thank you for taking the time to leave such positive feedback. We’re so pleased you had a great experience with us.
Kind regards,
Homefuels direct

Beoordeeld met 4 van de 5 sterren

MR L I O’B order date 21//05/2026

MR L I O’B order date 21//05/2026

Place my first order with Home fuels direct very easy to do very pleased so far with the process Can’t comment on the delivery as of yet as I haven’t received it, but I’m sure everything will go well.

18 mei 2026
Review zonder uitnodiging
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Antwoord van HomeFuels Direct

Hi – Thank you for taking the time to leave such positive feedback. We’re so pleased you had a great experience with us.
Kind regards,
Homefuels direct

Beoordeeld met 4 van de 5 sterren

Easy to use and a competative price

Good web site Easy to use and a competative price
18may 2026 PW

18 mei 2026
Review zonder uitnodiging
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Antwoord van HomeFuels Direct

Hi – Thank you for taking the time to leave such positive feedback. We’re so pleased you had a great experience with us.
Kind regards,
Homefuels direct

Beoordeeld met 5 van de 5 sterren

We have used homefuels direct many…

We have used homefuels direct many times now as I always find the order process great and also simple. Delivery times great also and a professional delivery always.

17 mei 2026
Review zonder uitnodiging
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Antwoord van HomeFuels Direct

Good afternoon -Thank you for taking the time to leave your 5-star review.
Kind Regards Certas Energy

Beoordeeld met 1 van de 5 sterren

Terrible service

Terrible service, used to be good but now your better off using boiler juice.
Ordered 500l just before fuel price rises, heard nothing and no way of getting through to them. Delivery was scheduled 2 days later then last promised date of delivery.
Apparently delivered and refunded less than 1 pound as unable to complete the order as no room in the tank. Its a 2000+ tank and was inches from empty!
No receipt left for actual delivery amount which was zero as gauge didnt move after delivery!
Would of preferred honesty if they said we won't now honour the order but instead I got no oil, no refund and a online order delivery showing zero litres supplied.
Needless to say its cheaper to buy elsewhere.

11 maart 2026
Review zonder uitnodiging
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Antwoord van HomeFuels Direct

Good Morning - Thank you for your feedback. So sorry to hear this, please accept our sincere apologies. I can assure you I have passed your feedback over to the relevant department.
Kind Regards Certas Energy

Beoordeeld met 5 van de 5 sterren

Always a great service and great price…

Always a great service and great price without having to pay for extras. Top service, always reliable and would recommend. PG order 16th for delivery 20th top service top price 😊

16 mei 2026
Review zonder uitnodiging
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Antwoord van HomeFuels Direct

Good afternoon - Thank you for your lovely feedback.
Kind Regards Certas Energy

Beoordeeld met 5 van de 5 sterren

Pris da a gwasanaeth cyflym bob tro

Pris da a gwasanaeth cyflym bob tro - diolch! /
Always a competetive price and fast service - thanks!

15 mei 2026
Review zonder uitnodiging
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Antwoord van HomeFuels Direct

Hi - Thank you for taking the time to leave this lovely review. It is great to hear you are happy with our service.
Kind Regards Certas Energy

Beoordeeld met 5 van de 5 sterren

Easy to use website

Easy to use website, best price we've received in these volatile price markets.

15 mei 2026
Review zonder uitnodiging
Logo HomeFuels Direct

Antwoord van HomeFuels Direct

Good afternoon - Thank you for your lovely feedback.
Kind Regards Certas Energy

Beoordeeld met 5 van de 5 sterren

Back to their best

Home Fuels service is now back to their best following a slight hiccup at the early stages of the Iran war. Excellent service, fast delivery and very competitive price sums it up.

CCT 15th May

15 mei 2026
Review zonder uitnodiging
Logo HomeFuels Direct

Antwoord van HomeFuels Direct

Hi - Thank you for taking the time to leave your great feedback.
Kind Regards Certas Energy

Beoordeeld met 4 van de 5 sterren

Easy to order on line,as deaf phone difficult

Previous supplier unable to give price. suspect would have been more. Wait for delivery 3 weeks. Could cancel the day before, but by then tank would have been empty.

Oil has been delivered four days after ordering.Nice delivery man unfased by fact had to ask him to wait,while backed car out. Dog to vet. Will use again.

14 mei 2026
Review zonder uitnodiging
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Antwoord van HomeFuels Direct

Good afternoon - Thank you for your lovely feedback.
Kind Regards Certas Energy

Beoordeeld met 5 van de 5 sterren

WH. Cheapest price, and quick to find.

Cheapest price, easy to view and order, very straightforward. Still to be delivered, but not expecting any problems, all good so far!

14 mei 2026
Review zonder uitnodiging
Logo HomeFuels Direct

Antwoord van HomeFuels Direct

Good morning – Thank you for your positive feedback. We’re very pleased to hear you had a good experience with us.
Kind regards,
Certas Energy

Beoordeeld met 4 van de 5 sterren

Easy to order and delivery always on…

Easy to order and delivery always on time. The order tracker is not not reliable and it takes ages to update.

23 april 2026
Logo HomeFuels Direct

Antwoord van HomeFuels Direct

Hi - Thank you for taking the time to leave this lovely review. It is great to hear you are happy with our service.
Kind Regards Certas Energy

Beoordeeld met 5 van de 5 sterren

Emergency Order: The ordering process was simple and…

The ordering process was simple and straightforward and the fuel delivered on time (& without a price change despite fuel cost rises due to the Middle East war).

18 maart 2026
Review zonder uitnodiging
Logo HomeFuels Direct

Antwoord van HomeFuels Direct

Hi – Thank you for taking the time to leave such positive feedback. We’re so pleased you had a great experience with us.
Kind regards,
Certas Energy

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