The driver was excellent. Living up a narrow lane the hedges had not been cut which made the lane appear narrower again. Ke carefully negotiated the road without marking the vehicle, I was exceptio... Toon meer
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Lees wat reviewers zeggen
Looked at numerous quotes before choosing certas who were already cheapest, the fact I had a £25 voucher through the door made it no brainer. Ordered online and it gave me option to upgrade for free t... Toon meer
Just had a really long conversation with Emily Hodgson at Certas Energy who was able to beat a price match I’d given her. She was very professional and extremely helpful and went above and beyond to h... Toon meer
Bedrijf heeft geantwoord
First class service. From ordering to delivery less than 24hours, at a time when world events seem to control everything, was a refreshing change and shows what proper customer care can be like. Ha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are the largest independent distributors of fuel and lubricants in the UK. We deliver over 6 billion litres of oil to customers across Britain every year. We have always provided our customers with excellent personal service and a great range of energy products and services. Our extensive and reliable delivery network comprises more than 130 depots, over 900 tankers and 2,300 employees.
Contactgegevens
1st Floor, Allday House, Warrington Road, WA3 6GR, Birchwood, Verenigd Koninkrijk
- 0345 600 4040
- customer.relations@certasenergy.co.uk
- www.certasenergy.co.uk
4,3
Uitstekend
36K reviews
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Great price super quick delivery
Looked at numerous quotes before choosing certas who were already cheapest, the fact I had a £25 voucher through the door made it no brainer. Ordered online and it gave me option to upgrade for free to glowmax which I did . Ordered 600 l was told 10 to 12 days delivery, arrived 3 days later. Pleasure to deal with in these difficult times for oil prices.
29 september 2026
Efficient service arrived on time and…
Efficient service arrived on time and helpful delivery driver. Thank you.
29 september 2026
Shopped around and it was the cheapest…
Shopped around and it was the cheapest available.
Delivery was even more impressive three days.
Thank you.
29 september 2026
I phoned up got a lovely lady on the…
I phoned up got a lovely lady on the phone sorted out everything there and then got my order organised and payed for hassle free.
Was extremely surprised when my delivery turned up in the morning.
Service above and beyond.
Thank you.
29 september 2026
The driver was excellent.
The driver was excellent.
Living up a narrow lane the hedges had not been cut which made the lane appear narrower again.
Ke carefully negotiated the road without marking the vehicle, I was exceptionally impressed,
I shook his hand out of sheer gratitude.
29 september 2026
Quick delivery and competitive price
Quick delivery and whilst cost has gone up a lot it was competitive for the season. Driver was friendly and followed instructions for easier access to tank.
29 september 2026
Easy to contact and order heating oil
Easy to contact and order heating oil. Delivered on time by well organised driver.
25 september 2026
Top quality service always....from…
Top quality service always....from ordering to the delivery.
29 september 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van Certas Energy
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Simple just call and there it is
29 september 2026
Antwoord van Certas Energy
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Reluctance of driver ro read delivery…
Reluctance of driver ro read delivery instructions for our rural location. He phoned instead and we had to direct him.
No invoice until after delivery even though payment made on on ordering.
29 september 2026
Comptetively priced and promptly…
Comptetively priced and promptly delivered - rhank you
29 september 2026
Antwoord van Certas Energy
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Good service
15 september 2026
Antwoord van Certas Energy
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Very prompt delivery reasonable price
15 september 2026
Antwoord van Certas Energy
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Excellent service
We ordered 500 ltrs and two days later it was delivered. From the phone call to place the order to deliver customer service was excellent.
29 september 2026
Antwoord van Certas Energy
Thank you for your wonderful review. We are delighted to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Very quick and easy delivery
Very quick and easy delivery - respected the driveway as it is shared access
29 september 2026
Antwoord van Certas Energy
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Great efficient service…
As a long term customer,I appreciate the very efficient ordering and delivery service Certas provides..
15 september 2026
Antwoord van Certas Energy
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
the delivery man was very pleasant and…
the delivery man was very pleasant and efficient
19 september 2026
Antwoord van Certas Energy
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Great service came right on time
Great service came right on time. No receipt left . Would have liked one.
23 september 2026
Antwoord van Certas Energy
We are glad you enjoyed our punctual service. Thank you for your review. We apologise for omitting your proof of delivery and will ensure our team provides them consistently in the future.
Kind Regards
Certas Energy.
excellent delivery service
12 september 2026
Antwoord van Certas Energy
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
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