My employment contract was in 2 separate documents and the 2nd part of document contained my signature which is what they needed evidence of. However, the application only allows 1 document to be upl... Toon meer
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Every encounter with Caitlin is always efficient. She is attentive, enthusiastic and professional throughout the entire process. She really goes over and above to answer any queries and make sure... Toon meer
So far the support team has been super helpful - I’ve been dealing with Caitlin and she has been very helpful
Caitlin HomePPL Support Executive made it very easy she was very supportive and kind. Totally recommend.
4,3
Uitstekend
700 reviews
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Reageert doorgaans pas na meer dan 1 maand
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Great agent assistance and problem resolution
The agent Gaetan was quickly able to understand the issue with my online application and gave clear guidance on how to resolve the matter, which we managed to do within the hour.
6 februari 2025
Review zonder uitnodiging
Caitlin was fantastic a credit to…
Caitlin was fantastic a credit to Homeppl- always willing to help and clear with her responses whenever I have queries- pleasure to deal with her
5 februari 2025
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Very efficient and responsive.
4 februari 2025
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Caitlin is a star!
3 februari 2025
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
really responsive & easy to use 🙌🏼 very…
really responsive & easy to use 🙌🏼 very helpful service agents too
3 februari 2025
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Great support and assistance
Great support and assistance resolved a problem fast to ensure reference completed in a really timely manner. Thank you
31 januari 2025
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
I personally had a good experience
I personally had a good experience, thanks to Gaetan.
30 januari 2025
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
5 stars
amazing response time and customer service. Natasha was amazing.
30 januari 2025
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Great service
Caitlyn was prompt in her reply and sorting a solution for my technical issues today
29 januari 2025
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Very good experience and helpful…
Very good experience and helpful communication from the customer service team Caitlin and Gaetan was very helpful throughout the whole process very wonderful service thank you very much
28 januari 2025
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Caitlin is the best agent on Homeppl
Caitlin is the best agent on Homeppl. Super helpful and very quick response time.
24 januari 2025
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Was alright
Was alright, bit annoying, but not awful. I reckon 3 stars is fair
23 januari 2025
Review zonder uitnodiging
Antwoord van Homeppl
Hello,
Thank you for sending us your feedback - we are sorry to hear about your experience with us on this occasion.
I am sorry to read that there were some issues, if you do have any questions or need any clarification please feel free to reach out to me directly on support@homeppl.com FAO Katie or via live chat.
We are grateful for all feedback, both positive and negative, and of course will carefully analyse your comments to make any adjustments that could help us improve our service going forward.
Wishing you a lovely day!
Katie
Very helpful
Very helpful. They guided me through the app as I struggled with it as first. First class service
22 januari 2025
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Natasha support manager
Natasha, the customer support manager was beyond helpful and so kind.
21 januari 2025
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Very quick
Very quick, understanding, and friendly. Caitlin helped me provide additional documents.
17 januari 2025
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Caitlin was quick and helpful
Caitlin was quick and helpful. Pain free experience!
16 januari 2025
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Great customer service and agility
It took 2 days, but when I got in contact with Gaetan, he mentioned he was dealing with my documents and would get in touch shortly. After 10 minutes I received a message from him saying that the checking was completed and approved!
So, great work Gaetan, very much appreciated your honesty!
Kind regards,
Wagner
14 januari 2025
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
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