I would give zero stars if I could. This company’s service is incredibly disappointing and beyond frustrating. Dealing with them feels like talking to a wall or a poorly programmed robot. Their res... Toon meer
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Lees wat reviewers zeggen
My employment contract was in 2 separate documents and the 2nd part of document contained my signature which is what they needed evidence of. However, the application only allows 1 document to be upl... Toon meer
Every encounter with Caitlin is always efficient. She is attentive, enthusiastic and professional throughout the entire process. She really goes over and above to answer any queries and make sure... Toon meer
Homeppl's process was so efficient which helped to really take that stress off of our plate after having been looking for a home. The steps were simple, easy to follow and didn't require too much... Toon meer
Bedrijf heeft geantwoord
4,2
Goed
701 reviews
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Caitlin makes a difference!
Caitlin is a joy to talk to and is really helpful! Althought the wait times are lengthy, speaking to an actual helpful agent is so nice!
3 oktober 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Evelyn was so helpful!
I couldn’t have asked for a more helpful or informative experience than the one I had with Evelyn. She kept me updated throughout the entire application process and was always available to assist with any queries I had, no matter how small. Her support made the whole process so much smoother and stress-free. I would highly recommend this company, but specifically, Evelyn, for her outstanding service!
26 september 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Thanks for always being so quick to…
Thanks for always being so quick to answer my questions. I really appreciate how responsible you are.
25 september 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Katie is always very quick to respond
Katie is always very quick to respond, gives good service, and is friendly and a pleasure to deal with.
25 september 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
An honest edit! Decision reversed
Allow me to correct my previous experience. I would hope that all companies were not made scapegoats by others. Classic blame and throw under the bus.
24 september 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi Jaclyn
Thanks for letting us know about your experience and we're always on hand to help if there's anything else we can do.
Kind regards,
Katie
Thank you for your kindly support
Thank you for your kindly support
23 september 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Sean helped me with my added info on…
Sean helped me with my added info on landlord reference quickly with high speed of understanding my need.
13 september 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
My experience with Homeppl has bee top…
My experience with Homeppl has bee top notch! Their communication was clear, concise and quick!
A customer service advisor name Gaetan provided me with additional information and guided me through so steps I had to take to upload additional documentation.
I am very please, give this guy a raise!
11 september 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Chat Support were great
Chat Support were great. Quick responce.
3 september 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Caitlin and Natasha are amazing
Caitlin and Natasha are amazing, very quick to help
3 september 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Excellent service helped me faster than…
Excellent service helped me faster than I expected
28 augustus 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Very helpful
Great help in accommodating bespoke data entry requirements
23 augustus 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Caitlin
Caitlin. What asset. Friendly, professional, helpful. All the things any good customer services team needs. Thanks for helping me with my issue!
22 augustus 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
A great and responsive support team
Company provides very nice and fast feedback and tries to help with reference completion.
22 augustus 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
I needed help approving my application
I needed help approving my application. Leah helped my enquiry within 20mins! ⭐️⭐️⭐️⭐️⭐️
21 augustus 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Great!
Caitlin helps me a lot! I’m soo appreciative that she solved my problems and replied fast.
20 augustus 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Caitlin ans Natasha are always so…
Caitlin and Natasha are always so helpful!
20 augustus 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Nice People and Simple answers.
Nice People and Simple answers.
They provide timely responses to problems and answered my questions. The form is straightforward to fill in!
19 augustus 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
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