Home Reserve Reviews 

1.893
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 4 van de 5 sterren

A lot of putting together the price should be lower for the amount of work you have to put into the couch itself between sanding and assembly of every piece on top of fabric that fits so snug you feel... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Love the look of our new sectional. The retriever fabric attracts lint which is a bit annoying but vacuums off easily. Delivery is not white glove ... we were challenged carrying all boxes inside.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent customer service! I have an older couch that is a different style. When I first received my cover, it didn’t fit right. I contacted Home Reserve and explained the situation. They quickly ide... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great furniture, great customer and a real 10 warranty! I had replacement pieces to fix a broken ottoman after one email. No back and forth, no "it can't be repaired"- just darn good customer service... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelfabrikant

Informatie afkomstig van verschillende externe bronnen

Sectionals with built-in storage and washable fabrics. Designed to live and grow with your family. Made in USA. Get a Risk-free trial.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(1.893)

507 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Perfect for pet owners and people who live in small homes.

I did a lot of researching before I decided to go with the Home Reserve deep seat sectional. I live in a tiny house so I wanted something with storage and the seats as well as something that could be taken back apart. One of my favorite features is the fabric. The fabric colors and styles were numerous. I chose the retriever fabric as it is pet, friendly, water, resistant, and easy to clean. I also love that every inch of fabric can be taken off and washed if needed. It was a challenge to put together, but I was able to do it myself. I did have one piece that was not quite right when the kit came, however, Home Reserve was quick to send me the correct piece. Customer service was excellent. Last but not least, it is a very supportive yet comfortable couch.

10 april 2026
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Antwoord van Home Reserve

Thank you so much for taking the time to share such a thoughtful review! We love hearing how well your deep seat sectional is working in your tiny house setup. Storage, modularity, and washable fabrics are exactly the kinds of features we designed our furniture around, so it’s wonderful to hear those details made such a difference for you.

We’re also so glad you’re loving the Retriever fabric and its pet-friendly, easy-clean qualities! And while we know assembly can be a bit of a project, we’re impressed you tackled it yourself 💪

Most importantly, thank you for your patience with the incorrect part and for giving our customer service team the chance to make it right quickly. We truly appreciate your support and hope you enjoy your cozy new sectional for many years to come!

Beoordeeld met 5 van de 5 sterren

Great new addition to our living room

I spent lots of time trying to decide on something to replace my worn out couch. Finally decided on a home reserve sectional and couldn’t be happier. I love that you can customize exactly what you need. I was able to order swatches to decide on the color I wanted. Ordering was easy. The boxes they came in were very manageable. I am 58 and was able to assemble it in a few hours on my own. The instructions are very detailed and easy to read and very well thought out. The fact that they have been made in the US and are eco friendly is another plus. Would highly recommend to anyone looking for a new couch or sectional.

10 april 2026
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Antwoord van Home Reserve

Thank you so much for this thoughtful review! We know choosing a new couch is a big decision, so it means a lot to hear that your Home Reserve sectional ended up being the right fit for you. We’re especially glad you enjoyed the customization process, swatches, and manageable assembly experience. We put a lot of care into making every step as easy and flexible as possible!

Hearing that you assembled it yourself at 58 in just a few hours is amazing 👏 And thank you for recognizing our commitment to made-in-the-USA manufacturing and eco-conscious design. We truly appreciate your recommendation and are so happy you’re loving your new sectional!

Beoordeeld met 5 van de 5 sterren

Great Experience All Around

Very helpful customer service, delivery on time as promised. The sectional was easy to assemble, all the parts arrived with the shipment and the directions were clear. They even included gloves, a sanding block (which we did not need) and a handy assembly jig. The fabric is soft, the seat cushions are firm but comfortable, and the back cushions are squishy but supportive. Sturdy and comfortable! It was a great solution for us as we have a vary narrow entry door (31") and a living room with limited placement options. Home Reserve solved both problems with manageable boxes and custom configuration. We got a high quality sectional that provided maximum seating in our space!

19 februari 2026
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Antwoord van Home Reserve

Thank you so much for this incredibly thoughtful review! We absolutely love hearing how well your sectional worked for both your space and your entryway challenges. That’s exactly why we designed our furniture to ship in manageable boxes and be fully modular and customizable.

We’re so glad the assembly process felt smooth and that you appreciated all the little extras included along the way. Hearing that the comfort, support, and configuration worked out so well for your home truly means a lot to us. Thank you again for taking the time to share your experience and for choosing Home Reserve!

Beoordeeld met 5 van de 5 sterren

I love my new loveseat and chair

I love my new loveseat and chair. Home Reserve combines comfort with function and practicality. I chose the vermillion color and it is a perfect match for my home! Prior to ordering the furniture, I ordered fabric swatches, those arrived quickly. With the swatches, I knew I was making the right choice.

14 april 2026
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Antwoord van Home Reserve

Thank you so much for sharing this! We’re thrilled to hear you’re loving your new loveseat and chair, and Vermillion is such a beautiful choice. We’re so glad it ended up being the perfect fit for your home. We also love hearing that the swatches helped make the decision easier and gave you confidence before ordering. Thank you again for your kind words and for choosing Home Reserve!

Beoordeeld met 5 van de 5 sterren

I messaged you to express a problem and…

I messaged you to express a problem and within a week you provided me with an excellent solution. I have had my sectional for years and added to it several time, including reupholstering it last year. I love the ability to change with my changing family and being able to welcome my son's growing family of pets.

31 maart 2026
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Antwoord van Home Reserve

We love hearing how your sectional has been able to grow and change right alongside your family over the years. That flexibility is exactly what we hope our furniture can provide and welcoming a growing family of pets is definitely part of real life.
We’re so glad we could help find a solution quickly for you, and we truly appreciate your continued support through all the additions and updates over the years!

Beoordeeld met 5 van de 5 sterren

Great Furniture!

All parts of the furniture I ordered arrived in manageable cartons. The furniture is great! It’s comfortable and feels solid. The fabric is easy to care for. I’m also pleased that it is made in Fort Wayne Indiana, my home town.

15 april 2026
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Antwoord van Home Reserve

Thank you so much for sharing this! We’re so glad to hear everything arrived smoothly and that you’re loving the comfort, sturdiness, and easy-care fabric of your furniture.
We’re incredibly proud to build our furniture right here in Fort Wayne, Indiana. Thank you again for your support!

Beoordeeld met 5 van de 5 sterren

I love this sectional

I love this sectional! I could never find the right size in-store to fit my space. I have two dark chocolate fur babies that shed like crazy and all I have to do is run a chom chom roller across the couch and it cleans right up. I would highly recommend Home Reserve

10 april 2026
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Antwoord van Home Reserve

Thank you so much for sharing this! We love hearing that you were finally able to find the perfect fit for your space!
We’re so glad cleanup has been easy and that your sectional is fitting so well into everyday life with pets. Thank you again for the recommendation!

Beoordeeld met 5 van de 5 sterren

Thanks for the quick cushion cover…

Thanks for the quick cushion cover replacement!

9 april 2026
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Antwoord van Home Reserve

We’re so glad we could get your replacement cushion cover to you quickly and help get everything looking great again!

Beoordeeld met 5 van de 5 sterren

We changed our minds and...

We bought something and decided we wanted a slightly different version and they went out of their way to accommodate us and made it super easy. Plus of course the way it goes together is a no-brainer and it's really, really comfy!

15 april 2026
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Antwoord van Home Reserve

Thank you so much for sharing this! We’re so glad we could help make the switch easy and get you into the version that felt just right for your space.
Hearing that you found assembly simple and the couch super comfy absolutely makes our day 😊 We truly appreciate you taking the time to share your experience and hope you enjoy your furniture for many years to come!

Beoordeeld met 5 van de 5 sterren

Everything went together so easy once I…

Everything went together so easy once I got put a couple pieces together and realized I had been using the wrong instructions for the style I had.

14 april 2026
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Antwoord van Home Reserve

Thank you so much for sharing this! We’re so glad everything came together smoothly once you realized the instruction mix-up. There’s definitely a bit of a learning curve with the first few pieces, but it’s wonderful to hear the rest became easy from there!

Beoordeeld met 4 van de 5 sterren

Multi year experiences

Got the couch several years ago and several places the screwed were really hard to put in (maybe 2 or 3 out of the entire couch) one of the corners broke off because of the lose screw but the seat is still impressively sturdy. 4 stars because it’s prone so splinter when I was trying to fix it. I had to replace some cousins (cat scratch damage) and the wood underneath held up well. Very comfortable and I’ve rearranged it several times due to moves so it was totally worth it. I get lots of compliments and it really is stain proof (2 toddlers with milk and cheese puff approved)

7 april 2026
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Antwoord van Home Reserve

Thank you so much for sharing your experience and for having Home Reserve in your home for so many years! We love hearing that the modular design has held up through moves, rearranging, toddlers, pets, and everyday life-and that it’s still getting compliments along the way.

We also really appreciate the honest feedback regarding assembly and the splintering while making repairs. That kind of feedback is incredibly valuable to us. It’s wonderful to hear the frame has continued to feel sturdy and that the fabric has stood up so well to real life with little ones and pets. Thank you again for taking the time to leave such a thoughtful review!

Beoordeeld met 5 van de 5 sterren

Home reserve is attentive and good…

Home reserve is attentive and good quality all around from product to customer service.

7 april 2026
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Antwoord van Home Reserve

Thank you so much for your kind words! We’re so happy to hear you’ve had a great experience with both our furniture and our customer service team. Providing quality products along with attentive support is something we truly care about, and we really appreciate you taking the time to share this!

Beoordeeld met 4 van de 5 sterren

Amazing customer service and quality

Amazing customer service; thoughtful, polite, responsive. Impressive construction, sturdy, easy to assemble with one person. Three weeks in and I'm very pleased. Hopeful that the ability to replace parts and covers rather than the full couch will pay off for me.

14 april 2026
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Antwoord van Home Reserve

Thank you so much for sharing this! We’re thrilled to hear you’ve had such a positive experience with both the furniture and our customer service team. It means a lot to know the assembly felt manageable and that the construction feels sturdy and well-made. We’re so glad you’re enjoying your setup so far, and we truly appreciate you taking the time to share your experience!

Beoordeeld met 5 van de 5 sterren

Every once in a while a piece of the…

Every once in a while a piece of the frame breaks. I email home reserve and they ship the piece right out. I get it in a couple of days. I have had my sectional for close to 10 years. It still looks awesome after having many kids jump on it, our dog slept on it for 7 years. Through all that it still doing great! A real good value and great customer service!

11 april 2026
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Antwoord van Home Reserve

Hearing that your sectional has held up through 10 years of kids, pets, and everyday life truly means the world to us. That’s exactly the kind of long-term durability and flexibility we hope our furniture can provide. We’re also so glad our customer service team has been there for you whenever needed. Thank you again for your support over the years and for being a part of the Home Reserve family!

Beoordeeld met 5 van de 5 sterren

Great customer service-friendly and…

Great customer service-friendly and prompt.

11 april 2026
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Antwoord van Home Reserve

Providing friendly, helpful support is something we truly care about, and we really appreciate you taking the time to share this!

Beoordeeld met 5 van de 5 sterren

Excellent product

Colors & fabric is wonderful & prices are good.

3 april 2026
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Antwoord van Home Reserve

Thank you so much for your kind words! We’re so happy to hear you’re enjoying the fabrics and colors, and that you’ve found the pricing to be a great value as well.

Beoordeeld met 5 van de 5 sterren

I love my sectional

I love my sectional. It is very comfy and durable. It is also very adaptable. I can set it up in a number of configurations. I am thinking about getting different covers so I can change the look. The storage under the seats and in the ottomans is an added bonus. You really can't go wrong with Home Reserve.

2 april 2026
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Antwoord van Home Reserve

Thank you so much for sharing this! We absolutely love hearing how much you’re enjoying the comfort, durability, and flexibility of your sectional. Being able to rearrange the setup and refresh the look with new covers is one of our favorite parts of the modular design too!

And we’re so glad the built-in storage has been a helpful bonus. Thank you again for your kind words and for being part of the Home Reserve family!

Beoordeeld met 5 van de 5 sterren

Quick and easy online request for a…

Quick and easy online request for a replacement piece. Fast delivery -> problem solved!

10 april 2026
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Antwoord van Home Reserve

Thank you so much for sharing this! We’re so glad the process was quick and easy and that you had everything you needed in no time. It means a lot to know we could help get things resolved smoothly!

Beoordeeld met 5 van de 5 sterren

The entire ordering process was quick

The entire ordering process was quick, efficient and friendly! The assembly directions were clear and easy to follow so we now have a beautiful and VERY comfortable couch!!

10 april 2026
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Antwoord van Home Reserve

We love hearing how smooth the process was from start to finish! It’s wonderful to know the assembly felt clear and easy, and even better that you’re enjoying a beautiful, comfortable couch at the end of it. Thanks for sharing - enjoy your new space!

Beoordeeld met 5 van de 5 sterren

Great customer service for replacement part

I recently needed a replacement part our standard Laney couch. I reached out through email and had a response quickly. The service was great as usual and the replacement part was shipped quickly. I've always had great service from Home Reserve and would definitely buy another couch from them

9 april 2026
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Antwoord van Home Reserve

Thank you so much for your kind words and continued support! We’re so glad to hear our team was able to help quickly and get your replacement part out to you smoothly. One of the things we love most about our furniture is being able to keep it going for years with easy-to-replace parts and covers. We truly appreciate you being part of the Home Reserve family!

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