Staff member looked checked a number of parts to confirm why there was still such a loud noise and was able to fix a few things and the noise has discontinued. This was the 3rd a technician had to co... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Respectful - seen immediate need when getting info about a Disabled Veteran , needing a Furnace Repair now & not 3 days later! Got a Local HVAC to come that morning! He was on time, very explanatory... Toon meer
Bedrijf heeft geantwoord
The company responded to my call immediately and began to work on sending someone to fix a leak in my wall. A plumber came and fixed it professionally and efficiently. I would recommend HomeServ to an... Toon meer
Bedrijf heeft geantwoord
I had an excellent experience with this plumbing technician from Hers & His Plumbing, LLC. He arrived on time, was very professional, and clearly explained the issue and the repair process. The work... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Contactgegevens
45 Glover Avenue, 06850, Norwalk, Verenigde Staten
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Uitstekend
10K reviews
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Once I talked to a human it went great
Once I talked to a human it went great. That’s why you didn’t get 5 stars.
27 april 2026
Antwoord van HomeServe USA
We appreciate your feedback and are glad the experience improved. We'll work to ensure smoother initial interactions. Thanks for your review!
Antwoord van HomeServe USA
Thank you for your positive feedback!
Homeserve has a great response time and…
Homeserve has a great response time and stays until problem is solved . Only wish they had a full coverage warranty like AHS OR CHOICE
27 april 2026
Antwoord van HomeServe USA
We're happy to hear that you were pleased with our quick response and dedication to resolving the issue. We appreciate your feedback regarding the coverage options.
Staff member looked checked a number of…
Staff member looked checked a number of parts to confirm why there was still such a loud noise and was able to fix a few things and the noise has discontinued. This was the 3rd a technician had to come out in recent months because the loud noise would start again - dryer.
20 april 2026
Antwoord van HomeServe USA
We appreciate you bringing this to our attention. We're happy to hear that the technician was able to resolve the loud noise issue with your dryer. We value your feedback.
Great service
Great service. Austin explained what the problem was and corrected the issue.
27 april 2026
Antwoord van HomeServe USA
We're happy to hear that our service met your needs! We appreciate you taking the time to share your positive experience with us.
For easy to schedule an appointment
For easy to schedule an appointment and quick turnaround from plumber.
24 april 2026
Antwoord van HomeServe USA
We're happy to hear that scheduling was easy and the plumber provided a quick turnaround! We appreciate your positive feedback.
Very professional and personable.
Very professional and personable.
Replaced a bad receptacle and checked to make sure all is good .
27 april 2026
Antwoord van HomeServe USA
We appreciate you taking the time to share your positive experience! We're so glad the service was professional and personable while resolving the receptacle issue.
Antwoord van HomeServe USA
We appreciate you taking the time to share your positive experience with our prompt and professional service. Thank you!
Long time to resolve problem.
Finally, fixed the water line leak after 5 days and 4 visits. Service people were good but planning by Homeserve was poor.
27 april 2026
Antwoord van HomeServe USA
We appreciate your feedback and are glad the water line leak is fixed. We're sorry for the multiple visits and planning issues you experienced.
Antwoord van HomeServe USA
Thank you for your positive feedback!
Antwoord van HomeServe USA
We appreciate you sharing; we are so glad our team was polite, professional, and pleasant for you.
Everything was done great.
24 april 2026
Antwoord van HomeServe USA
We appreciate your feedback; we are so glad everything was great for you. Thank you for letting us know about your experience.
Antwoord van HomeServe USA
We appreciate you sharing; we are so glad you found our service very professional and polite!
I disliked I couldn't talk to someone…
I disliked I couldn't talk to someone who was in charge
24 april 2026
Antwoord van HomeServe USA
We regret you were unable to reach someone in charge. We'll address this to ensure better accessibility in the future.
Antwoord van HomeServe USA
We appreciate your positive feedback; we are so glad we had the right parts and fixed it right away for you!
The technician came into my house
The technician came into my house, determined what had to be done in order to clean the main drain he was professional. He took his time. He made sure the tarps were put on the stairs to make sure that the equipment that he was bringing down the steps did not ruin my rugs. He determined that it was a clogged main sewer line so he brought down his big sewer cleaning machine I need and he did exactly what he said he was gonna do. He was gonna clear the line and exactly that’s what he did. after he got done clearing out the sewer line he cleaned up the mess that the machine had made and cleaned the whole entire area that he worked in then he took his machine back upstairs and put it back into his truck when he came back into the house, he removed all the tarps that were on the basement steps. He told me to flush all the toilets twice on the sinks the shower and everything is working well before he left. He did a great job.
26 april 2026
Antwoord van HomeServe USA
We're happy to hear that the technician was professional and thorough while clearing your main drain. We appreciate you mentioning the care taken to protect your home and the comprehensive cleanup afterward. Thank you for your positive feedback!
Antwoord van HomeServe USA
We appreciate you sharing; we are so glad you found our technician capable and courteous and that our service was prompt!
Very responsive to appointment and Great repair service.
Very responsive to appointment, repair and subsequent return to complete repair once part was in.
24 april 2026
Antwoord van HomeServe USA
We appreciate your positive feedback! We're so glad to hear that we were responsive to your appointment and the subsequent return to complete the repair.
Great customer contact and notification.
24 april 2026
Antwoord van HomeServe USA
We appreciate your positive feedback and are so glad you were happy with the great customer contact and notification!
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