Staff member looked checked a number of parts to confirm why there was still such a loud noise and was able to fix a few things and the noise has discontinued. This was the 3rd a technician had to co... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My biggest concern would be the fact that the very first initial plumber assigned to my case.. told me it would be 2 weeks before coming on an "emergency" ticket. However the last plumber who came "s... Toon meer
Each and every visit has been AWESOME!!! Professionalism A+ Expertise A+ Customer Service A* Experiencr A+ I could go on... Thank you HomeServe Aqua Plus… I would definitely recommend this company t... Toon meer
Es muy bueno el servicio que lo dan me da y espero seguir que sigamos así porque el servicio que nos dieron estos dos señores y los señores que vinieron es muy buen servicio muy amable y muy bien educ... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Contactgegevens
45 Glover Avenue, 06850, Norwalk, Verenigde Staten
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Uitstekend
10K reviews
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I called for service for our heater
I called for service for our heater. It had stopped working overnight. Called and spoke to a very nice customer care agent.
With in hours the technician came and fixed the problem.
26 april 2026
Antwoord van HomeServe USA
We're happy to hear that our customer care agent was helpful and that the technician resolved your heating issue quickly. Thank you for your positive feedback!
Expert Professional Procedure
We were very grateful for the very quick connection with Homeserve and also the short time we needed to wait for Crown Plumbing Systems to let us know they were "On the Way" to our "Wee Hoose ". Fixed in No Time !!! Thanks Tom & Company !!!
23 april 2026
Antwoord van HomeServe USA
We're happy to hear that you were grateful for the quick connection and short wait time! We appreciate you letting us know the issue was resolved quickly. Thank you for your feedback!
Antwoord van HomeServe USA
We appreciate you sharing; we are so glad you found our staff friendly, fast, and efficient!
Antwoord van HomeServe USA
Thank you for your positive feedback!
Very sensible idea
Very sensible idea, then they really did a good job in tight workspace ...
Not easy at all
25 april 2026
Antwoord van HomeServe USA
We're glad you appreciated the work completed, especially considering the challenges of the limited space. Thank you for your positive feedback!
Very professional and knowledgeable
Very professional and knowledgeable.
Took awhile to fix gas leak problem but needed authorization to proceed. Once acquired the job was completed.
14 april 2026
Antwoord van HomeServe USA
We appreciate you sharing your experience. We're happy to hear that you found our team professional and knowledgeable. We're glad the gas leak issue was resolved once we received the authorization.
Antwoord van HomeServe USA
Thank you for your positive feedback!
The customer service
The customer service. Chris was willing to explain what was going on and to check it three - four times to make sure that it worked.
25 april 2026
Antwoord van HomeServe USA
We're happy to hear that you received excellent support! We appreciate you taking the time to share your positive experience and are glad our team member was helpful.
very professional and very…
very professional and very knowledgeable about his work. i will definitely make referrals to my friends, neighbors and family.
25 april 2026
Antwoord van HomeServe USA
We're happy to hear that you found the work professional and the technician knowledgeable. We appreciate you recommending us to your friends, neighbors, and family!
Very patient and professional!
25 april 2026
Antwoord van HomeServe USA
We appreciate the positive feedback; we are so glad you found our service professional and patient.
Called on a Sunday got a call back…
Called on a Sunday got a call back promptly Monday morning and got scheduled with a plumber
23 april 2026
Antwoord van HomeServe USA
We're happy to hear that we promptly returned your call and scheduled a plumber for you. We appreciate you taking the time to leave us feedback.
Antwoord van HomeServe USA
We appreciate the positive feedback and are so glad you found our service nice, professional, and knowledgeable!
The crew was here on time
The crew was here on time. Worked seady all day, finishing around 4.
All went well and everything is wirking!
25 april 2026
Antwoord van HomeServe USA
We're happy the crew was punctual and diligent, completing the work efficiently. We appreciate you letting us know that everything is working well!
Antwoord van HomeServe USA
We appreciate you sharing; we are so glad everyone was knowledgeable and professional for you.
WONDERFUL EXPERIENCE
The experience was wonderful. Felt it was handled very professionally with much expertise. I am very grateful and appreciative for all the outstanding assistance, support, communication, and completion with all service and staff members.
25 april 2026
Antwoord van HomeServe USA
We're happy to hear that you found the experience wonderful and professionally handled with expertise. We appreciate your gratitude for the outstanding assistance, support, communication, and completion from our service and staff.
Antwoord van HomeServe USA
We're happy to hear that our prompt service and well-prepared technician resolved your issue quickly. Thank you for your positive feedback!
The problem was fixed!
25 april 2026
Antwoord van HomeServe USA
We're happy to hear that the problem was fixed! Thank you for letting us know about your experience.
Very happy with Home Serve
Very happy with Home Serve’ on time and very professional Contractors
23 april 2026
Antwoord van HomeServe USA
We appreciate you sharing; we are so glad the contractors were on time and professional for your pleasing experience with Home Serve!
Antwoord van HomeServe USA
We regret the delay and communication issues. We'll work to improve our response times and keep you better informed. Thanks for your feedback.
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