HomeServe USA Reviews 10.304

TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

After Baltimore City's intimidating advertisements to change companies, we decided to stay with Home Serve because they were always there for us when we needed them. The first company that came this... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

My biggest concern would be the fact that the very first initial plumber assigned to my case.. told me it would be 2 weeks before coming on an "emergency" ticket. However the last plumber who came "s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Staff member looked checked a number of parts to confirm why there was still such a loud noise and was able to fix a few things and the noise has discontinued. This was the 3rd a technician had to co... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was amazed by the way the tech handled the clogged pipes, he took his time to analyze the septic tank issue. He quickly explained the issue to me. He worked throughput the afternoon and ear... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

10K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Rapid response to consumer repairs

Rapid response to consumer repairs. Highly recommended.

22 april 2026
Logo HomeServe USA

Antwoord van HomeServe USA

We appreciate your positive feedback and are so glad our response to consumer repairs was rapid. Thank you for the recommendation!

Beoordeeld met 5 van de 5 sterren

On time quick service professional…

On time quick service professional would definitely recommend

23 april 2026
Logo HomeServe USA

Antwoord van HomeServe USA

We appreciate you sharing your positive experience! We are so glad you received on-time, quick, and professional service, and would recommend us.

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. They had a very good electrician at our home when we needed them and we had no issues.

23 april 2026
Logo HomeServe USA

Antwoord van HomeServe USA

We're glad you had a great experience and that our electrician was helpful when you needed them. We appreciate your positive feedback and are happy to hear it!

Beoordeeld met 5 van de 5 sterren

Dylan was informative and showed step…

Dylan was informative and showed step by step what was happening. He was efficient and quick to respond.

23 april 2026
Logo HomeServe USA

Antwoord van HomeServe USA

We appreciate your positive feedback! We're so glad the service was informative, efficient, quick, and that you were shown step by step what was happening.

Beoordeeld met 5 van de 5 sterren

On time

On time, courteous, and efficient.

21 april 2026
Logo HomeServe USA

Antwoord van HomeServe USA

We appreciate the positive feedback; we are so glad you found our service on time, courteous, and efficient!

Beoordeeld met 1 van de 5 sterren

Do not get this Homeserve insurance it’s a scam !

When it came time to payout claim and repair broken sewer line they didn’t payout and rejected the cloak ! 8yrs of Homeserve payments !!
Disgusting

23 april 2026
Logo HomeServe USA

Antwoord van HomeServe USA

We regret to learn about the claim experience and the rejection of your sewer line repair. We appreciate your feedback and will review this situation.

Beoordeeld met 5 van de 5 sterren

On 4/21/2026 the PHI Paramount…

On 4/21/2026 the PHI Paramount technician arrived on time, was polite, and handled my kitchen sink clog quickly and precisely.

Wylene Davis

21 april 2026
Logo HomeServe USA

Antwoord van HomeServe USA

We're happy to hear that the technician was punctual, courteous, and efficiently resolved the kitchen sink clog. We appreciate your positive feedback and your time!

Beoordeeld met 5 van de 5 sterren

The technician showed up in a timely…

The technician showed up in a timely fashion, completed the work and job is done

23 april 2026
Logo HomeServe USA

Antwoord van HomeServe USA

We're happy to hear that the technician was punctual and efficient in completing the work. Thank you for your positive feedback and for choosing us!

Beoordeeld met 5 van de 5 sterren

They were prompt

They were prompt. They explained the work. The technician was polite and efficient.

20 april 2026
Logo HomeServe USA

Antwoord van HomeServe USA

We're happy to know that our promptness, clear explanations, and the technician's politeness and efficiency met your expectations. We appreciate the feedback!

Beoordeeld met 5 van de 5 sterren

HomeServe was very helpful and…

HomeServe was very helpful and professional. They were able to get an electrician out to my house within two hours.

23 april 2026
Logo HomeServe USA

Antwoord van HomeServe USA

We're happy to hear that our services were helpful and professional! It's great that we could promptly send an electrician to your home. Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Prompt

Prompt, no waiting for appointments. Job efficiently done. Todd is the best.

23 april 2026
Logo HomeServe USA

Antwoord van HomeServe USA

We're glad you enjoyed your experience with us! It's great to know our service was prompt and efficient. Thank you for your positive feedback.

Beoordeeld met 5 van de 5 sterren

He fix all outlets in 10 minutes

He fix all outlets in 10 minutes. He really knew what he was doing.

21 april 2026
Logo HomeServe USA

Antwoord van HomeServe USA

We're happy to hear that the outlet repair was completed quickly and efficiently! Thank you for your positive feedback; we appreciate it.

Beoordeeld met 5 van de 5 sterren

On time

On time, courteous, knowledgeable

21 april 2026
Logo HomeServe USA

Antwoord van HomeServe USA

We appreciate your positive feedback; we are so glad you found our service on time, courteous, and knowledgeable!

Beoordeeld met 5 van de 5 sterren

The plumber from Quality Plumbing is…

The plumber from Quality Plumbing is very professional and helpful! He is courteous and I would highly recommend him! I will request him from now on!

23 april 2026
Logo HomeServe USA

Antwoord van HomeServe USA

We're happy to hear that the plumber was professional and helpful! We appreciate that the service was courteous, and we thank you for the recommendation!

Beoordeeld met 5 van de 5 sterren

Great job by Nico

Great job by Nico. Knew what he was doing and was very professional (and he liked my dogs)!

21 april 2026
Logo HomeServe USA

Antwoord van HomeServe USA

We're happy that the work was completed professionally and that our team member's affinity for your dogs made for a great experience.

Beoordeeld met 5 van de 5 sterren

Hers and His Danny and Vince

Danny and Vince were professional and communicative. They fixed the problem. I will call on Hers and His Plumbing again when needed.

23 april 2026
Logo HomeServe USA

Antwoord van HomeServe USA

We're happy to hear that our team was professional and communicative and resolved the issue effectively. We appreciate your feedback and are here for you!

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