After Baltimore City's intimidating advertisements to change companies, we decided to stay with Home Serve because they were always there for us when we needed them. The first company that came this... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Staff member looked checked a number of parts to confirm why there was still such a loud noise and was able to fix a few things and the noise has discontinued. This was the 3rd a technician had to co... Toon meer
Bedrijf heeft geantwoord
My biggest concern would be the fact that the very first initial plumber assigned to my case.. told me it would be 2 weeks before coming on an "emergency" ticket. However the last plumber who came "s... Toon meer
Each and every visit has been AWESOME!!! Professionalism A+ Expertise A+ Customer Service A* Experiencr A+ I could go on... Thank you HomeServe Aqua Plus… I would definitely recommend this company t... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Contactgegevens
45 Glover Avenue, 06850, Norwalk, Verenigde Staten
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Uitstekend
10K reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
You give immediate service and no…
You give immediate service and no charge to me. I really am glad I have Home Serve.
21 april 2026
Antwoord van HomeServe USA
We're happy to hear that you received immediate service without any charges. We're really glad that you are pleased to have our services.
Antwoord van HomeServe USA
We appreciate you sharing; we are so glad you found our team member nice and knowledgeable!
Josh was determined to solve the…
Josh was determined to solve the problem and he did accomplish that goal. That please me very much he made sure the flow of water was working. Thank you Josh.
9 april 2026
Antwoord van HomeServe USA
We're happy to learn that the technician was determined to solve the problem and accomplished that goal. We appreciate that the flow of water is working well!
Very wonderful people,great service…
Very wonderful people,great service always in time,always with big smile,they are very respectful guys
23 april 2026
Antwoord van HomeServe USA
We appreciate you sharing your experience! We're happy to hear that you found our team wonderful, respectful, and punctual, and that you received great service.
Thanks for fixing my sink leak.
Thanks for fixing my sink leak. Thanks for being timely and kind.
20 april 2026
Antwoord van HomeServe USA
We're happy we could fix the sink leak for you and that we were timely and kind. We appreciate you taking the time to leave us feedback!
Timely assistance
Timely assistance. Very pleased with service provider
Extremely happy with HomeServe….
23 april 2026
Antwoord van HomeServe USA
We're happy to hear that you received timely assistance and are very pleased with the service provider! We appreciate your satisfaction with our services.
Very satisfied customer
I like this company because they solved my issue that I was having. The tech came on time, and was very polite. He made sure that I was satisfied. Keep up the good work
21 april 2026
Antwoord van HomeServe USA
We're happy to hear that we resolved your issue! We appreciate you acknowledging the technician's punctuality and politeness and that you were satisfied. We appreciate your feedback!
Home Serve was extremely quick to get…
Home Serve was extremely quick to get the team on site to fix the issue extremely quickly love this company Hers & His plumbing is very professional and accomplished the work very fast Thank you for all your hard work
23 april 2026
Antwoord van HomeServe USA
We're happy to hear that we were extremely quick in getting a team on site to resolve the issue promptly. We appreciate that the plumbing company was professional and completed the work very fast. Thank you for your positive feedback!
What do their plans cover?
Me and my husband love the promotional pricing for a year, we just wish they covered more major repairs. Their pricing is the lowest out of all the home warranty companies we shopped. Our central air conditioning unit stopped working due to a freon leak, and they immediately said they couldn’t pay to repair it. They paid for the diagnostic visit after we paid a $50 deposit and we were able to get an emergency appointment the next day. The HVAC company’s communication was non existent and they had the wrong information regarding our repair, which isn’t Homeserve’s fault, but they should hold these contractors accountable when they do wrong. We pay for the service every month but will it cover any major repairs that arise?
25 november 2025
Antwoord van HomeServe USA
We appreciate your feedback. We're glad you like the promotional pricing. We're sorry your AC repair wasn't covered and for the communication issues with the HVAC company. We'll look into holding contractors accountable and will review our coverage for major repairs.
Antwoord van HomeServe USA
We are happy to hear that your installation experience was perfect from beginning to end. Thank you for your positive feedback!
Prompt service
Appointment made promptly. Technician, Reggie knew where to access problem immediately. Repaired issue quickly. He was cordial, knowledgeable and professional.
23 april 2026
Antwoord van HomeServe USA
We're happy to hear that the appointment was made promptly and the technician quickly located and repaired the issue. We appreciate your positive feedback on their knowledge and professionalism!
All around good experience
On time, quick response, explained what he was doing. Very efficient and easy to work with
23 april 2026
Antwoord van HomeServe USA
We're happy to hear that you experienced a quick response and efficient service! We appreciate you acknowledging that the work was explained well.
You actually did what you said you…
You actually did what you said you would with the whole process. Thank you Homeserve!
23 april 2026
Antwoord van HomeServe USA
We're happy to hear that your experience with us was positive and that we delivered on our promises. Thank you for your valued feedback!
Rapid response to consumer repairs
Rapid response to consumer repairs. Highly recommended.
22 april 2026
Antwoord van HomeServe USA
We appreciate your positive feedback and are so glad our response to consumer repairs was rapid. Thank you for the recommendation!
On time quick service professional…
On time quick service professional would definitely recommend
23 april 2026
Antwoord van HomeServe USA
We appreciate you sharing your positive experience! We are so glad you received on-time, quick, and professional service, and would recommend us.
Great experience
Great experience. They had a very good electrician at our home when we needed them and we had no issues.
23 april 2026
Antwoord van HomeServe USA
We're glad you had a great experience and that our electrician was helpful when you needed them. We appreciate your positive feedback and are happy to hear it!
Dylan was informative and showed step…
Dylan was informative and showed step by step what was happening. He was efficient and quick to respond.
23 april 2026
Antwoord van HomeServe USA
We appreciate your positive feedback! We're so glad the service was informative, efficient, quick, and that you were shown step by step what was happening.
Antwoord van HomeServe USA
We appreciate the positive feedback; we are so glad you found our service on time, courteous, and efficient!
Do not get this Homeserve insurance it’s a scam !
When it came time to payout claim and repair broken sewer line they didn’t payout and rejected the cloak ! 8yrs of Homeserve payments !!
Disgusting
23 april 2026
Antwoord van HomeServe USA
We regret to learn about the claim experience and the rejection of your sewer line repair. We appreciate your feedback and will review this situation.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.