Staff member looked checked a number of parts to confirm why there was still such a loud noise and was able to fix a few things and the noise has discontinued. This was the 3rd a technician had to co... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My biggest concern would be the fact that the very first initial plumber assigned to my case.. told me it would be 2 weeks before coming on an "emergency" ticket. However the last plumber who came "s... Toon meer
Each and every visit has been AWESOME!!! Professionalism A+ Expertise A+ Customer Service A* Experiencr A+ I could go on... Thank you HomeServe Aqua Plus… I would definitely recommend this company t... Toon meer
Es muy bueno el servicio que lo dan me da y espero seguir que sigamos así porque el servicio que nos dieron estos dos señores y los señores que vinieron es muy buen servicio muy amable y muy bien educ... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Contactgegevens
45 Glover Avenue, 06850, Norwalk, Verenigde Staten
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Uitstekend
10K reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van HomeServe USA
Thank you for your positive feedback!
Antwoord van HomeServe USA
We appreciate you sharing; we are so glad you found our service professional and courteous!
Consistently great service!
22 april 2026
Antwoord van HomeServe USA
Thank you for your positive feedback!
Awesome Customer Service
My experience with HomeServe USA is always awesome. The customer service staff are efficient and professional from start to finish. I highly recommend HomeServe USA
🌟 🌟 🌟 🌟 🌟
24 april 2026
Antwoord van HomeServe USA
We're happy to hear that your experiences with us are always awesome! It's great to know that you find our customer service staff efficient and professional. We appreciate your recommendation!
Antwoord van HomeServe USA
We appreciate the positive feedback and are so glad the technical service was knowledgeable and timely for you!
Plumbing
Everyone was pleasant and polite! This is needed especially when you have a home repair.
22 april 2026
Antwoord van HomeServe USA
We appreciate your positive feedback and are so glad everyone was pleasant and polite during the home repair; this is very important to us.
The indoor pipe and plumbing needs to…
The indoor pipe and plumbing needs to up the amount of visits you can have.
24 april 2026
Antwoord van HomeServe USA
We appreciate your feedback and regret that our visit policy did not meet your needs. We will review our service to improve it.
On time and quickly resolved issue
22 april 2026
Antwoord van HomeServe USA
We are so happy to hear that we resolved your issue quickly and on time. We appreciate your positive feedback!
Antwoord van HomeServe USA
We appreciate you sharing; we are so glad the team was likable and professional for your pleasing experience!
Great Experience!
Good communication before arrival, technician was friendly, professional and efficient! Would definitely recommend!
24 april 2026
Antwoord van HomeServe USA
We're happy to hear that the communication was good and the technician was friendly, professional, and efficient. We appreciate your recommendation!
Easy to make contact
Easy to make contact, good communication, reasonable timeline for scheduling
21 april 2026
Antwoord van HomeServe USA
We're happy to hear that it was easy to contact us, that we had good communication, and a reasonable timeline for scheduling. We appreciate your feedback!
The response was quick and the problem…
The response was quick and the problem was fixed in no time.
24 april 2026
Antwoord van HomeServe USA
We appreciate your positive feedback! We're so happy the response was quick, and the problem was fixed in no time for you.
It was great thank home s rve
It was great thank home server I am happy to have that insurance .
21 april 2026
Antwoord van HomeServe USA
We appreciate your feedback and are glad the insurance is helpful. We'll review your experience to improve our service.
First time Experience
Being this was my first time using the service, my experience was 💯, Everyone I spoke to ,and came in contact with handle their job with professionalism.
Thank your
20 april 2026
Antwoord van HomeServe USA
We're happy to hear that your first experience was excellent! We appreciate your feedback regarding the professionalism of everyone you spoke with. Thank you!
Very happy with the performance of the…
Very happy with the performance of the job provided by the technician from Ledier company. Punctuality, knowledge and professionalism.
22 april 2026
Antwoord van HomeServe USA
We're happy to hear that you were satisfied with the technician's punctuality, knowledge, and professionalism. We appreciate you taking the time to leave feedback!
Quick response when called for service
Quick response when called for service. The plumber did a great job at solving the slow drain issue in the shower.
21 april 2026
Antwoord van HomeServe USA
We're happy to hear that we responded quickly when you called and that the plumber resolved the slow drain issue in the shower! We appreciate your feedback.
Tech was very nice and knowledgeable of…
Tech was very nice and knowledgeable of his job.
23 april 2026
Antwoord van HomeServe USA
We appreciate the positive feedback and are so glad the tech was nice and knowledgeable for your pleasing experience!
You give immediate service and no…
You give immediate service and no charge to me. I really am glad I have Home Serve.
21 april 2026
Antwoord van HomeServe USA
We're happy to hear that you received immediate service without any charges. We're really glad that you are pleased to have our services.
Antwoord van HomeServe USA
We appreciate you sharing; we are so glad you found our team member nice and knowledgeable!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.