Staff member looked checked a number of parts to confirm why there was still such a loud noise and was able to fix a few things and the noise has discontinued. This was the 3rd a technician had to co... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My biggest concern would be the fact that the very first initial plumber assigned to my case.. told me it would be 2 weeks before coming on an "emergency" ticket. However the last plumber who came "s... Toon meer
Each and every visit has been AWESOME!!! Professionalism A+ Expertise A+ Customer Service A* Experiencr A+ I could go on... Thank you HomeServe Aqua Plus… I would definitely recommend this company t... Toon meer
Es muy bueno el servicio que lo dan me da y espero seguir que sigamos así porque el servicio que nos dieron estos dos señores y los señores que vinieron es muy buen servicio muy amable y muy bien educ... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Contactgegevens
45 Glover Avenue, 06850, Norwalk, Verenigde Staten
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Uitstekend
10K reviews
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Job well done.
We were very pleased that when the serviceman realized he was running late, he called to inform
us before his appointment time. The job was successfully completed in a timely manner.
All is well.
24 april 2026
Antwoord van HomeServe USA
We appreciate you bringing this to our attention. We're glad the technician contacted you about the delay and completed the job promptly. Thank you for your feedback.
The owner of the company was very…
The owner of the company was very helpful. He did not come out to the house. I only spoke to him on the phone. He did send out his employee which was very negative about the whole job.
24 april 2026
Antwoord van HomeServe USA
We appreciate your feedback and are sorry to hear about the negative experience with our employee. We'll address this internally to ensure better service in the future.
Antwoord van HomeServe USA
Thank you for your positive feedback!
I really enjoy the boys that come by…
I really enjoy the boys that come by and do the work. They’re very polite the professional and they make sure that they get the job done before they leave and then they explain everything to you before they leave. If they make a mess, they clean up behind their selves.
24 april 2026
Antwoord van HomeServe USA
We're happy to hear that you appreciate the team's politeness, professionalism, and thoroughness. We value that they ensure the job is completed to your satisfaction and that they tidy up afterwards. Thank you!
Antwoord van HomeServe USA
We appreciate you sharing; we are so glad our service was quick and very professional for you!
Easy to set up and the service people…
Easy to set up and the service people were awesome! I have been recommending HomeServe to my friends and family!
22 april 2026
Antwoord van HomeServe USA
We're so glad to hear that setup was easy and that our service team was awesome! We appreciate you recommending us to your friends and family!
Antwoord van HomeServe USA
Thank you for your positive feedback!
Great and a professional guy
24 april 2026
Antwoord van HomeServe USA
We appreciate the positive feedback; we are so glad you found our service great and professional.
Antwoord van HomeServe USA
Thank you for your positive feedback!
External Sewer Line Rescue
The speedy response to our kind of emergency situation with our external sewer lines. The techs you sent to rescue us, were on time and kept us informed throughout the work that needed to be done. Thank you
20 april 2026
Antwoord van HomeServe USA
We're happy to hear that we responded quickly to your emergency with the external sewer lines. We appreciate that the technicians were on time and kept you informed about the work. Thank you for your feedback.
Once again
Once again, you’ve responded immediately.
Stott plumbing responded immediately & came out shortly after I called you.
24 april 2026
Antwoord van HomeServe USA
We're happy to hear that we responded quickly and came out to assist you shortly after you called. Thank you for your positive feedback; we appreciate it!
Antwoord van HomeServe USA
We are so happy you found our customer service great, and the process super fast and easy! We appreciate you sharing.
Great service
Great service. Elis did a wonderful job. Shown me what he worked on before and after. He even shovel back all the gravels on all the spots.
24 april 2026
Antwoord van HomeServe USA
We're happy to hear that you had a positive experience! It's great to know that you appreciated the thorough service. Thank you for your feedback!
The wait in my opinion was too long
The wait in my opinion was too long. More contractors are needed. I had to sleep two nights after my call to Homeserve without heat.
24 april 2026
Antwoord van HomeServe USA
We regret you had to wait so long and experienced two nights without heat. We are taking steps to address the contractor shortage to improve our response times.
Antwoord van HomeServe USA
We appreciate you sharing your feedback and are so glad you experienced awesome, friendly, and prompt customer service!
Antwoord van HomeServe USA
We appreciate your positive feedback and are so glad you were pleased with our excellent cutting service and reliability!
The company responded to my call…
The company responded to my call immediately and began to work on sending someone to fix a leak in my wall. A plumber came and fixed it professionally and efficiently. I would recommend HomeServ to any homeowner. I am very pleased that my problem was taken care of quickly! Thank you!
24 april 2026
Antwoord van HomeServe USA
We're happy to hear that we responded to your call immediately and sent someone to fix the leak in your wall. It's great to know that the plumber fixed it professionally and efficiently. Thank you for your recommendation! We appreciate that your problem was taken care of quickly.
Awesome company and staff.
24 april 2026
Antwoord van HomeServe USA
We appreciate you sharing your experience with us and are so glad you found our company and staff awesome!
my kitchen sink is clog,you sent a…
my kitchen sink is clog,you sent a plumbmer out ( it did take a while for them to come out ) after two days the sink is cloged again now having trouble getting someone to come out again
21 april 2026
Antwoord van HomeServe USA
We're sorry your sink clogged again and for the delay in service. We'll investigate why the issue recurred and work to get someone to you promptly. Thanks for your feedback.
Great experience very helpful people!
24 april 2026
Antwoord van HomeServe USA
We appreciate you sharing; we are so glad you found our people very helpful and had a great experience!
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