Hometriangle Reviews 214

Disappointing Service – Unresponsive Customer Support & Unprofessional Technicians

I had a terrible experience with HomeTriangle. I requested a refrigerator repair, but even after their so-called "service," my refrigerator still has the same issue. The technician they sent was completely unprofessional—lacking the necessary skills and knowledge to fix the problem.

To make matters worse, when I reached out to customer care for assistance, they were completely unresponsive. Despite multiple attempts to contact them, I received no proper resolution or follow-up. This level of service is unacceptable, and I regret choosing HomeTriangle.

I would not recommend their services to anyone looking for reliable and professional home repairs. They need to improve their technical expertise and customer support seriously.

The cleaning services booked at 4pm, it is 6 30 pm. Only fake stories and kept me waiting since 2.5 hrs

**VERY DANGEROUS** I booked a technician for AC service. The technician visited the house & proposed replacement of Blower & i agreed to it. Today[11 Feb 2025] he visited the house & when my wife asked for the evidence of the spare part being original instead of responding, he started using abusive language. My wife got scared & gave a video call to me, where he even spoke to me in a very abusive language. Then he ran away with spare parts. Now the company is NOT responding to the damage done by the technician. They are NOT ATTENDING to my Calls

Unprofessional and rude behaviour.
Stay away from home triangle 🔺️

Techanician mad***hd h. Service ko aya jab achi bat kar raha tah full professional ki tarah english mai. Main 9th dec ko microwave repair karwaya regarding part replacement of part warranty pucho toh usna kha ham h ya. Abhi microwave heat nhi ho rah to usa call kiya woh bol admai margaya. Hum nhi karta call cut kar diya. Techanician ka name mohammed musheerudin. He given me bill also regard service and Part replace. Now is saying i cant do

Lost trust on home triangle verified sources
Reality connect interior - lost my peace and sleep for the last 10 days.

I wanted to search for a good and reliable person to do the kitchen and vanity countertop and also door installation for my home. I got a call from reality connect interiors instantly and the person Syed spoke so well in English and impressed me with his experience in interior work and committed to finish the work in 2-3 days.
He came took order of doors and countertop work, gave me quotation and asked to pay 70% advance so he can order the doors. This happened 10 days back. After that no person came to fix the counter top nor the doors carpenters came. The person kept ignoring calls, disconnecting all throughout. Every day he would say tomorrow. Even if we ask for refund he will buy more time.
There was a day where he said door are ready and he is loading it and bringing it and until now it has been more than a week the door hasn`t reached us. And now they are saying door is still not ready. After multiple follow up he got an external source to do the countertop work. Basically this person Syed from home Triangle doesn`t have a proper team to do the work nor he knows how to update and provide right information to customers nor he will give the refund. When asked him why he is keeping work pending he is talking about getting other work done in my house than following up with him.
Reality connect interiors people are laid back and extremely unprofessional. They will only call you when money is required after that you have to forget your money and also work will never get done. We have in the last 10 days lost our sleep and peace of mind because of these people. The reason we wanted to use home triangle verified source is so our work gets done fast but looks like it has back fired us.
Now also they are saying they will send the doors and their people. I have to just wait with no choice as we are stuck.
It`s been a week since I was able to even go to my work place because I have been waiting for this work to get done. In fact there was a day these people made me wait all day to deliver the doors, until night 9pm after going next to gate I get an update that the door will come next day.
I have wasted lots of time with this contractor. I wish home triangle takes appropriate action against people like this.

I got a call from escalation team in home triangle about this issue. It’s been over a week and still the vendor hasn’t refunded our money. We lost our money, work didn’t get done, and most importantly peace of mind with all of this going on.
I was an ardent user of home triangle in the past but after this I will not be able to trust any verified source from home triangle.

The website has provided wrong information about the charges. Very poor services but charges are very high .. Not at all worth to pay that such huge amount for small work. Never trust the site and not at all recommended anyone.

Vendors are unprofessional. Suffered a lot, vendors are not responding to my call. Its been 15 days, I am trying to contact them but no reply. Even customer centre is also not responding.

Worst company . Horrrible service

Complete fraud company. Got some bathroom granite polishing and grouting done. The guy who came was completely unskilled and did such a poor job, I will have to have someone first remove what he put in and redo everything. Hometriangle should be shut down.

VERY BAD EXPERIENCE WITH HOME TRIANGLE
THE GAS SERVICING TECHNICIAN REJECT REQUEST WITHOUT ANY REASON.

Ya chor company khol rakhi he home triangle ne mere 2600 rupay bhi le liye aur ac bhi sahi nahi kiya massage karo to koi jabab nahi call karo to bhi koi jabab nahi ase hi ye Home triangle company logo ko lutti he isse koi nahi kara ye ye massage Jada se jada. Logo ko bhejo ye company froud kar rahi he engineer bhejne ke bhane froud kar rahi he mujhe aaj 10 din ho gaye mera massage ka koi jabab nahi diya

9818543531

These guys are so i**** that I asked for Office Chair Cleaning and they sent me message
Dear valued customer,

We appreciate your interest in our Sofa Cleaning services [#5733845]. Dedicated team from Sri Durga Septic Tank will be in touch with you shortly.

Kind regards,
HomeTriangle.com

Hi I am satisfied about this work and recently I have serviced my sofa it was average condition after he did good condition thanks for the helping.

Very bad services from vendor and customer care executive. As I said previously I opted for ac services. Problem diagnosed was of leakage of gas. Vendor has given me service with warranty of 3 months. After problem starting re appearing. , he denied sevice. There are no conditions given to me by vendor. I have lost my 2500 rs. Please return my money urgently. And stop this website and cheating business

Don't ever trust them and their registered parteners!! Very bad, the partner gave me time for 3pm he didn't turn up yet, mor responding to calls.

Worst service! Cannot trust their mentioning about the verification and credibility of the technician in their app. I had worst experience possible so far in my AC installation with this App. Not happy and not recommendable at all. So to be aware and double check before calling the technician!...

Never go to Home Triangle

Very worst service
my refrigerator is cooling problem.isearched home triangle technician he service and replace the freezer box after 4 days .and billed 5000 Rs. .after 2 days again same problem Accurs and he told me to I will rectify . But he came after 7 days along with the new compressors. And told compressor capacity not there have to replace. How they know compressor problem with out checking.
While refilling the refregerent they are not flushed, and vacuumed. Properly and sealing also not done properly. So it is drained with in the 2 days.
After visiting they told water is entered inside the compressor and have to replacement the compressor. But they brought compressor before analyzing.

They are totally money making scam and totally cheating team.

Dont go home triangle .

Best app am I very satisfied

Due to the VJ Cooling system deceiving us, I filed a complaint with the Home Triangle. Home triangle complaint-solving person also supports wander; henceforth, I won’t suggest anyone to home triangle service. Suggestion for Home Triangle: Kindly call the customer and get the wander feedback after completing the work