Great product well priced. The radiator was delivered promptly but the val was got lost in transit. I reported on a Friday. Because the fitter was due the following Monday, they sent the valves with i... Toon meer
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Exceptionally good site to look at for radiators, we purchased a new 2 column radiator colour Anthracite the price was much better than other sites I had looked at. The process for completing details... Toon meer
Came across Hot Radiators from a Google search. The prices were excellent and an easy to navigate site with all the technical information you would need. The radiators arrived in about three days whic... Toon meer
Top marks for practically each and every aspect. A friendly website so the order was easy to place (I am home owner. Not a professional). Competitive pricing. Super quick delivery, next day in my case... Toon meer
4,6
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167 reviews
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Terrible customer service
Terrible customer service. Whole order arrived badly damaged to all boxes of radiators. packaging was open at end and protective supports all coming loose out of pack.
Valve bag was compltley ripped open. Valves literally were rolling in the back of DX delivery van. Parts were missing from this also.
I have been trying to get them to return items and exchange but after several days still no success. Will perform a charge back on credit card and will not order again from this company.
I am made to feel like i should accept damaged boxes, missing parts and minor imperfections to my order.
1 januari 2026
Review zonder uitnodiging
Antwoord van Hotradiators
Good Afternoon Stephen.
Thank you for your review.
As you have not provided your order details I have been unable to look at your account specifics.
Please be rest assured we do not want our customer to accept damaged or missing items.
If you were to call us on 0333 048 0033 our customer service team would be more than willing to help.
Kind regards,
- Hot Radiators
I’ve order radiators for full house and…
I’ve order radiators for full house and I’ve not herd back from company with a delivery date or nuthink in days now
25 december 2025
Antwoord van Hotradiators
Good Afternoon Curtis.
Thank you for your review.
I am very sorry to hear of your review.
I can see that you raised your order 25/12 and will be dispatching your order when the courier is back for the Christmas and New years break 05/01.
Once the order has been dispatched we will be able to provide the courier and tracking reference.
Kind regards,
- Hot Radiators
Delivery of pur radiators
Delivery was kerbside....getting them to front door and inside was almost impossible...
22 december 2025
Antwoord van Hotradiators
Good Afternoon Curtis.
Thank you for your review.
I am very sorry to hear of your review.
I can see that you raised your order 22/12 and was dispatched 23/12 and delivered 24/12.
Unfortunately as your order was shipped on a pallet service, this is listed as a curb side delivery service.
Please accept our sincerest apologies that this did not meet your expectations.
Kind regards,
- Hot Radiators
Great product as advertised
Nice looking radiator at a very competitive price. Arrived promptly as advertised.
At the moment very pleased with my purchase.
I would recommend this company.
10 december 2025
Great product and value for money
Very quick deliver with great communication.
The radiator we purchased was the best price and looks great now it’s been installed.
3 december 2025
Delivery was prompt delivered on time…
Delivery was prompt delivered on time good customer service
10 december 2025
great prices and service!
1 december 2025
Easy to order from a very good website
Easy to order from a very good website, fast delivery and arrived in good condition. Not installed yet as waiting for some building work to be done but first impressions are spot on.
10 december 2025
Good product ..good servicef…
Good product ..good service .couple of minor chips in the radiators ..i have had in the last 2 orders but only minor
3 december 2025
Arrived very quickly
Arrived very quickly, look stylish and good quality but time will tell.
9 december 2025
A & K S - Hotradiators
Great service - radiator arrived within a few days - installation now complete & it works fine
20 november 2025
The sign of a good company is when…
The sign of a good company is when things don't go so well.
I made a mistake in ordering some radiator valves for a new project incorrectly, I contacted Hotradiator and told them of my problem. No fuss, no drama just return the valves for a refund and re order the correct valves. Prompt delivery great service very good company.
4 december 2025
Review zonder uitnodiging
Great prices and really easy to order
The prices and ease of ordering are fantastic. Compared to another company we saved over £40 for two radiators.
The only reason this isn’t a five star is because their delivery agents let them down.
15 november 2025
Very low price and very fast delivery
21 oktober 2025
Beautiful radiator.Highly recommend…
Beautiful radiator.Highly recommend great company ☺️
5 november 2025
Great service and communication
Great service and communication. Andrew was very helpful.
14 november 2025
Review zonder uitnodiging
I had an issue resulting from my…
I had an issue resulting from my delivery of goods however following a phone call, customer support were understanding and resolved to my satisfaction promptly
9 november 2025
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