This is hands down the worst online shopping experience I have ever had in the UK. House of Mosaics is completely unprofessional and deeply disrespectful to its customers. I originally ordered 14... Toon meer
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Lees wat reviewers zeggen
Impressed with ease of order and tiles arrived within a reasonable time. Wouldn't have ordered whole area as with postage included, tile pack unit price quite high. The new ones perfectly matched t... Toon meer
What beautiful mosaics and such a wide variety to choose from. They have totally transformed my 2 bathroom mirrors which now look luxurious in golden tones. I received helpful prompt service at all... Toon meer
We needed some mosaic tiles to match up to do our bathroom to match our en suite. We didn’t have enough to finish off and couldn’t find any to match in all the diy stores so went direct to House of mo... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
House of Mosaics are a trend setting on-line boutique, specialising in innovative and inspirational mosaic tiles.
Contactgegevens
30 Avenue Rd, AL1 3QB, St Albans, Verenigd Koninkrijk
- 01727839920
- enquiries@houseofmosaics.co.uk
- houseofmosaics.co.uk
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No order. No communication
I never received my order. They never responded to emails. Reported them for fraud to my bank where my bank have refunded me.
I’m short of one tile and I can’t get…
I’m short of one tile and I can’t get it anywhere had the samples of it available on site and after my order was accepted the refunded me the money and I still have one tile to find to complete my kitchen
Scammers! They make you pay for postage twice!
I still haven’t received my order. Sent a message but no reply. Finally found a number on google no one picks up. They sent my order by Royal Mail but didn’t pay enough postage. I was sent a card by Royal Mail asking me to pay £3.50. I’ve already paid £5 delivery. So I requested a charge back from my bank. Scammers. Avoid them at all costs!
Extremely good all round.
Very good price. I had already purchased the same tile from an upmarket retailer and paid more than double. The well packaged product arrived within a couple of working days. I was extremely impressed.
Got sample but the small speckle tile…
Got sample but the small speckle tile bit are too dark as the work tops are white with speckle bits and the sample didn’t have any black tiles in it
Not sure if you do a lighter speckle bit
Good quality product
Good quality product, great design, well packaged and fast delivery. ⭐⭐⭐⭐⭐
Not the best- I would avoid
Not the best- I would avoid. Ordered sample tiles which were so poorly packaged that I ended up with broken bits of glass all over the floor when they were put through my letterbox! I emailed the company a few weeks ago to say the samples arrived broken and I’ve still had no reply. Very poor customer service. Save your money ( even on the samples) and shop elsewhere.
Still waiting for refund
Ordered wrong item, cancelled order immediately ... Week later still waiting for refund.
Has been reported as fraud to bank
Slow delivery & Customer Service
Order still not received and no reply to email one week after ordering. Website states "dispatched the following working day" and delivery timescale 3-5 working days. Order hasn't even been dispatched. Very disappointing.....
The glass and quartz samples i ordered…
The glass and quartz samples i ordered arrived broke and cracked. Packing could have been alot better rather than rolled in some bubble wrap. Lovely tiles. When will they be back in stock so I can place an order ? 🤞

Antwoord van Houseofmosaics
Great service
Great service. Arrived day after ordering very impressed. Good quality tiles too.
Not Great
Only had acknowledgement of order, no delivery details 4 days later!
Still waiting to hear if order is being dispatched, so far very poor communication
Beautiful tiles, using them for a full lenth mirror. Going to look stunning eally fast delivery and well packaged.
Really fast delivery and well packaged.
They arrived so quickly !
They arrived so quickly !
I was re-ordering tiles to match those bought two years ago. Very pleased with the whole process and they arrived so quickly - which for our location is rare !
We love our mosaic tiles
We love our mosaic tiles! We ordered the samples first then chose from those and ordered what we needed. The calculator really helped us to know how many we needed and they arrived the next day. Brilliant service!
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