The HSF team are always fast to respond to queries and the Account Executive (Chelsea) supporting our school is fabulous. This is the first year our employer has signed up to pay for the package and i... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Being in my late 80's I wasn't sure if I could keep up with much younger members. I did and found the class exercises and dietary info very informative and resulting in loosing a few pounds especial... Toon meer
Bedrijf heeft geantwoord
I have found your service excellent and i find the benifits are better than many of the well established Health Insurance Companies .The non hospital benifits of your product are most attractive .As... Toon meer
Bedrijf heeft geantwoord
I love this company. I'm with them for over 10 years never had any problem with claims. They help with pesky healthcare charges and make the life of especially low income family easier. Thank you. The... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
HSF Health Plan is the trading company of The Hospital Saturday Fund charity. We provide simple, affordable health cash plans that help individuals, families and employers claim money back towards everyday healthcare costs, such as dental check-ups, eye tests and glasses, physiotherapy, specialist consultations, prescriptions and more. Our mission is twofold: to make routine healthcare more affordable and to give back to good causes. The Hospital Saturday Fund provides charitable grants to medically-associated charities, medical organisations and individuals in need across the UK, Ireland and Malta, so every policy helps us help others. With HSF, you choose a level of cover that suits your budget. Claims are straightforward to submit online, and are typically processed quickly. Most plans include access to additional wellbeing services such as a 24/7 GP advice line and virtual GP, helping you get support when you need it. We also work with hundreds of employers to offer cash plans as an employee benefit, supporting healthier, happier teams. We’re proud of the trust our customers place in us and we welcome your feedback. If you’ve had a positive experience, or think we can improve, please leave a review. Your comments help us refine our service and support even more people.
Contactgegevens
Upper Ground 24, SE1 9PD, London, Verenigd Koninkrijk
- hsf.co.uk
4,8
Uitstekend
955 reviews
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy and quick to make a claim
Easy and quick to make a claim for my optician’s appointment and prescription. Fast repayment. Thank you.
21 april 2026
Every time I apply for money back from…
Every time I apply for money back from my hsf fund I'm constantly asked for receipt after receipt even after I feel enough is proven,quick to take monies from my work account, very slowly to pay back.
22 april 2026
Making a claim for the necessary…
Making a claim for the necessary expenses is always easier, unlike before when you need to fill in forms.
2 april 2026
The ease of submitting a claim online…
The ease of submitting a claim online and the speedy process thereafter is very encouraging.
22 april 2026
A lot of financial help upon my family…
A lot of financial help upon my family has given me more experience
14 april 2026
Very fast response and easy to use .
22 april 2026
Very helpful friendly staff and…
Very helpful friendly staff and excellent customer service any time I need help
22 april 2026
Antwoord van HSF Health Plan
Hi Anne-Marie,
Thank you for your review. We’re delighted to hear that you found the process quick and efficient.
Providing a fast and straightforward claims experience is always our goal.
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Margaretta,
Thank you for your kind feedback and for being with us for so many years. We’re really pleased to hear that you’ve continued to receive excellent and speedy service.
Your support is greatly appreciated.
HSF Health Plan Team
Worth it
They are available when you need help on the phone with advise and the claim service works without hassle or issues.
22 april 2026
Antwoord van HSF Health Plan
Hi Shaff,
Thank you for your review. We’re pleased to hear that our team were able to support you on the phone and that the claims process worked smoothly for you.
Providing helpful advice and a hassle-free service is something we always aim to deliver.
HSF Health Plan Team
Such prompt responses
Such prompt responses, paid out so quickly, and customer service is excellent
16 april 2026
Antwoord van HSF Health Plan
Hi Elaine,
Thank you for your lovely feedback. We’re delighted to hear that you received prompt responses and that your claim was paid so quickly.
It’s also great to know our customer service team made a positive impression.
HSF Health Plan Team
Great Service…
Very easy and straightforward to apply for my dental treatment and my claim was dealt with very quickly
21 april 2026
Antwoord van HSF Health Plan
Hi Elaine,
Thank you for your review. We’re pleased to hear that submitting your dental claim was easy and that it was processed quickly.
Making the claims process simple and efficient for our policyholders is always our aim.
HSF Health Plan Team
Claims easy to submit
Great that the process to submit claims online is now so slick and easy. It takes a bit to process and make payment but overall positive experience
27 maart 2026
Antwoord van HSF Health Plan
Hi Helen,
Thank you for your feedback. We’re really pleased to hear that you’ve found the online claims process quick and easy to use.
We appreciate your comments about the payment time as well, and we’re always looking at ways to continue improving the experience for our Policyholders.
HSF Health Plan Team
Stress free claims.
HSF is a good price, I pay monthly. When I need to claim, I fill in the claims form, submit, and before I know it, my claim has been processed.
A very good, professional company.
21 april 2026
Antwoord van HSF Health Plan
Hi Laura,
Thank you for sharing your feedback. We’re really pleased to hear that you’ve found the claims process straightforward and stress-free.
It’s great to know that submitting your claim and receiving payment was quick and simple for you.
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Colin,
Thank you for your wonderful feedback. We’re delighted to hear that you think so highly of our service.
Your support really means a lot to our team.
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Maria,
Thank you for your review. We’re pleased to hear that you’ve found our service fast, clear and helpful.
Providing straightforward support for our policyholders is something we always aim to deliver.
HSF Health Plan Team
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