The online portal is a really good innovation as it really makes claiming process much easier. It also helps with tracking the balance. It could be even better but as it is its great Policy around whe... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Hospital Saturday fund have always provided me a speedy processing of any claims for medial expenses I have submitted. Over the last 20 years of being a member, I cannot remember anything that I woul... Toon meer
Bedrijf heeft geantwoord
I have been a member of the HSF for over 30 years, across two employees. The membership program is straightforward, easy to use and understand. The fund has supported me and my family through all aspe... Toon meer
Prompt payment of claims, telephone queries dealt with promptly. Easy to submit a claim. Never been hanging on phone waiting for someone to take my call. Been with them 27 years never had a problem.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Ziektekostenverzekeraar
- ook in
- Geestelijke gezondheidszorg
- Persoonsverzekeringsmaatschappij
- Verzekeringsmaatschappij
Geschreven door het bedrijf
HSF Health Plan helps employers provide practical, affordable healthcare support for their people. Our health cash plans allow employees to claim money back towards everyday costs such as dental care, eye care, physiotherapy, specialist consultations and prescriptions. We work with hundreds of employers, offering flexible levels of cover to suit different workforce needs and budgets. Our business health plans also include wellbeing services such as a 24/7 GP advice line, virtual GP appointments and counselling support. HSF Health Plan is the trading company of The Hospital Saturday Fund charity. Through our charitable purpose, every policy helps support medically associated charities, organisations and individuals in need across the UK, Ireland and Malta. Feedback from employers and policyholders helps us continually improve our service and support healthier, happier workplaces.
Contactgegevens
Upper Ground 24, SE1 9PD, London, Verenigd Koninkrijk
- hsf.co.uk
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
So Many written underline rules.
So Many written underline rules.
Read before your purchase.
Once you claim, it takes a year for balances to be wrote off.
Some clinics are not covered even when they say all clinics are covered.
30 september 2026
Antwoord van HSF Health Plan
Hi Mary
Thank you for your feedback. We are very sorry to note your disappointment with the policy. We encourage all applicants and policyholders to read the terms and conditions to ensure this suits their needs, this includes a detailed explanation on our method of paying claims. If you wish to discuss any details further, you are welcome to contact our customer service team.
HSF Health Plan Team
Great value
Great value, claims now made super easy and additional savings via Perkbox are awesome.
24 september 2026
Antwoord van HSF Health Plan
Hi Ross,
Thank you so much for your 5-star review! We're delighted to hear that you find our plan great value, that making claims has become super easy for you, and that you're enjoying the additional savings through Perkbox.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Service is exceptionally good and…
Service is exceptionally good and payment is speedy. Worth every penny
24 september 2026
Antwoord van HSF Health Plan
Hi Mandy,
Thank you so much for your 5-star review! We're delighted to hear that you find our service exceptionally good and our payments speedy, and that you feel our plan is worth every penny. Delivering outstanding support, fast payouts, and great value for money is always a top priority for our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
amazing service and quick repayments…
amazing service and quick repayments after invoice is submitted
1 oktober 2026
Antwoord van HSF Health Plan
Hi Ash,
Thank you so much for your 5-star review! We're delighted to hear that you experienced such amazing service and quick repayments after submitting your invoice!
We really appreciate your kind feedback and support!
HSF Health Plan Team
Quick and easy
24 september 2026
Antwoord van HSF Health Plan
Hi Philip,
Thank you so much for your 5-star review! We're delighted to hear that you found our service so quick and easy! Delivering a fast, simple, and hassle-free experience to our policyholders is always a top priority for our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
I find the online application great.
I find the online application great.
The claims are processed quickly
Any phone interactions or queries have been handled pleasantly and compentantly.im very pleased with the servie.
Many thamks Derek burns
30 september 2026
Antwoord van HSF Health Plan
Hi Derek,
Thank you so much for your 5-star review! We're delighted to hear that you are happy with our online application process, that your claims are fulfilled quickly, and that our team has handled your phone queries pleasantly and competently.
We really appreciate you taking the time to leave your kind feedback!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Michael,
Thank you so much for your 5-star review! We're delighted to hear that you find us so good to deal with and that you consistently experience great service! Delivering friendly, reliable, and high-quality support to our policyholders is always a top priority for our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
So much easy to manage your account /…
So much easy to manage your account / plan now and claiming is straightforward online.
2 oktober 2026
Antwoord van HSF Health Plan
Hi Trish,
Thank you so much for your 5-star review! We're delighted to hear that you find it so much easier to manage your account and plan now, and that you feel claiming online is straightforward.
We really appreciate your kind feedback!
HSF Health Plan Team
I’ve recently started using HSF’s…
I’ve recently started using HSF’s digital platform for submitting claims, getting guidance, and checking my balance, and I have to say, it’s been such an easy and straightforward experience. It’s really convenient and has made managing everything so much simpler. Transparent, too.
2 oktober 2026
Antwoord van HSF Health Plan
Hi Arcel,
Thank you so much for your 5-star review! We're delighted to hear that you've had such an easy, straightforward experience using our digital platform for submitting claims, getting guidance, and checking your balance. It is great to know that you find it convenient, transparent, and that it has made managing your plan so much simpler.
We really appreciate your feedback!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Aiden,
Thank you so much for your 5-star review! We're delighted to hear that you find everything so easy and simple to use and that you feel our plan offers such good value. Delivering straightforward processes, accessible support, and great value for money is always important to us.
We really appreciate your kind feedback and support!
HSF Health Plan Team
HSF Health Plan renewal
I have been a member of HSF Health Plan for many years now and find their renewal online and claims experience better than on previous occasions
28 oktober 2025
Antwoord van HSF Health Plan
Hi John,
Thank you so much for your 5-star review! We're delighted to hear that you've been a valued member of HSF Health Plan for many years and that you've noticed such a positive difference with our online renewal process and claims experience!
We really appreciate your kind feedback and your continued loyalty!
HSF Health Plan Team
Used the online service for claiming…
Used the online service for claiming which was straightforward to use. Will use again
27 april 2026
Antwoord van HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear that you found our online claiming service so straightforward to use and that you plan to use it again! Delivering an intuitive, user-friendly digital experience for our policyholders is always a top priority for us.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Very efficient in processing claims and…
Very efficient in processing claims and an easy quick system - easily navigated ..
25 september 2026
Antwoord van HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear that you found our claims processing efficient and our system easy to navigate. Delivering an intuitive, user-friendly platform alongside fast, seamless processing is always a top priority for us.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Gordon,
Thank you so much for your 5-star review! We're delighted to hear that you found our service easy to use, fuss-free, and fast to respond!
We really appreciate your feedback!
HSF Health Plan Team
HSF is faultless in its custoner…
HSF is faultless in its custoner service, efficiency and communication. Payments are always swift and my husband and I are so thankful that we are able to subscribe through my workplace.
25 september 2026
Antwoord van HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear such wonderful feedback about our customer service, efficiency, and communication. It's fantastic to know that your payments are always swift and you are benefiting from your workplace scheme.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Jurke,
Thank you so much for your 5-star review! We're delighted to hear that you are happy with HSF Health Plan, from our service to your payment!
We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Caroline,
Thank you so much for your 5-star review! We're delighted to hear that you found our service so quick and professional! Delivering prompt, high-quality, and reliable support to our policyholders is always a top priority for our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear that you experienced such quick service, claims handling, and payment.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Does exactly what it says.
24 september 2026
Antwoord van HSF Health Plan
Hi Ann,
Thank you so much for your review! We're delighted to hear that you feel HSF Health Plan does exactly what it says! Delivering reliable, straightforward service that our policyholders can count on is very important to us.
We really appreciate your feedback!
HSF Health Plan Team
Great schemes
Great schemes, staff always very helpful with any questions or any advice asked of them. Payments are always paid promptly.
I'd strongly recommend HSF also because of the wide range of practioners they cover.
1 oktober 2026
Antwoord van HSF Health Plan
Hi Breege,
Thank you so much for your 5-star review! We're delighted to hear that you're pleased with our schemes and the wide range of practitioners we cover. Delivering helpful, comprehensive support alongside fast payouts is always a top priority for our team.
We really appreciate your recommendation, kind feedback, and support!
HSF Health Plan Team
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