Hospital Saturday fund have always provided me a speedy processing of any claims for medial expenses I have submitted. Over the last 20 years of being a member, I cannot remember anything that I woul... Toon meer
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Lees wat reviewers zeggen
I've always had a great experience when dealing with HSF, I've been with them for almost 3 years. I've never had any issues claiming any treatments, or any services though them. The online web... Toon meer
Bedrijf heeft geantwoord
This plan is such an important part for me keeping good health and looking after myself. The staff are always on hand with valuable information fir any queries that I make. Very prompt service whe... Toon meer
Bedrijf heeft geantwoord
Very easy online service. Quick to review claims and have never had any issues. Would recommend hsf especially for everyday expenses and very good value for families as children included up to age 21... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Ziektekostenverzekeraar
- ook in
- Geestelijke gezondheidszorg
- Persoonsverzekeringsmaatschappij
- Verzekeringsmaatschappij
Geschreven door het bedrijf
HSF Health Plan helps employers provide practical, affordable healthcare support for their people. Our health cash plans allow employees to claim money back towards everyday costs such as dental care, eye care, physiotherapy, specialist consultations and prescriptions. We work with hundreds of employers, offering flexible levels of cover to suit different workforce needs and budgets. Our business health plans also include wellbeing services such as a 24/7 GP advice line, virtual GP appointments and counselling support. HSF Health Plan is the trading company of The Hospital Saturday Fund charity. Through our charitable purpose, every policy helps support medically associated charities, organisations and individuals in need across the UK, Ireland and Malta. Feedback from employers and policyholders helps us continually improve our service and support healthier, happier workplaces.
Contactgegevens
Upper Ground 24, SE1 9PD, London, Verenigd Koninkrijk
- hsf.co.uk
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear that you find our website clear and that you experienced such a quick reply to your claims.
We really appreciate your kind feedback and support!
HSF Health Plan Team
I see it as an NHS add on.
I’ve been with them for years and knowing that I can access certain treatments with little delay gives us that peace of mind. And it’s cheaper that a health insurance although not as comprehensive it’s affordable
5 oktober 2026
Antwoord van HSF Health Plan
Hi Sha,
Thank you so much for your 5-star review! We're delighted to hear that you've been with us for such a long time and that knowing you can access treatments without delay gives you such peace of mind.
We really appreciate your kind feedback and continued loyalty!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear that you experienced such a good and quick response from us! We really appreciate your kind feedback and support!
HSF Health Plan Team
Hsf healthplan
Very easy online service. Quick to review claims and have never had any issues. Would recommend hsf especially for everyday expenses and very good value for families as children included up to age 21 years.
5 oktober 2026
Antwoord van HSF Health Plan
Hi Noreen,
Thank you so much for your 5-star review!
We're delighted to hear that you find our online service so easy to use, that your claims are reviewed quickly with no issues, and that you recommend us so highly! It's wonderful to know that our plan provides such great value for your everyday health expenses and that having children covered up to age 21 is a valuable feature for your family.
We really appreciate your feedback and recommendation!
HSF Health Plan Team
The as been the best company l have…
The as been the best company l have ever used. For simple and easy to claim and fast payment.wonderful service with speedy response.l have never had an issue with any claim. I would recommend this company to everyone
2 oktober 2026
Antwoord van HSF Health Plan
Hi there,
Thank you so much for your 5-star review and very high praise! We're delighted that you've had such a seamless experience with no issues across your claims! It's fantastic to know you find claiming simple and easy, receive fast payments and would recommend us so highly to everyone.
We really appreciate your kind feedback and recommendation!
HSF Health Plan Team
Prompt response to claim and payment…
Prompt response to claim and payment received
25 september 2026
Antwoord van HSF Health Plan
Hi Amanda,
Thank you so much for your 5-star review! We're delighted to hear that you experienced a prompt response to your claim and received your payment quickly.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Quality Service
This plan is such an important part for me keeping good health and looking after myself.
The staff are always on hand with valuable information fir any queries that I make. Very prompt service when dealin with claims and payments.
24 september 2026
Antwoord van HSF Health Plan
Hi David,
Thank you so much for your 5-star review! We're delighted to hear that our plan plays such an important part in helping you look after your health and well-being! It's wonderful to know that our team is always on hand with valuable information for your queries and that you experience such prompt service with your claims and payments.
We really appreciate your feedback!
HSF Health Plan Team
Claims are very easy to process.
Claims are very easy to process.
Ive had to phone HSF a few times with queries and the staff are very helpful.
Simple online format to claim back money
Really quick pay back
And very easy to check what you have left under each area eg practitioners etc
24 september 2026
Antwoord van HSF Health Plan
Hi Catherine,
Thank you so much for your 5-star review! We're delighted to hear that you find processing claims so easy and that our staff has been so helpful whenever you've phoned with queries. It's fantastic to know that you're enjoying our simple online claiming format, quick payouts, and easy balance tracking for areas like practitioners.
We really appreciate your kind feedback and support!
HSF Health Plan Team
So Many written underline rules.
So Many written underline rules.
Read before your purchase.
Once you claim, it takes a year for balances to be wrote off.
Some clinics are not covered even when they say all clinics are covered.
30 september 2026
Antwoord van HSF Health Plan
Hi Mary
Thank you for your feedback. We are very sorry to note your disappointment with the policy. We encourage all applicants and policyholders to read the terms and conditions to ensure this suits their needs, this includes a detailed explanation on our method of paying claims. If you wish to discuss any details further, you are welcome to contact our customer service team.
HSF Health Plan Team
Great value
Great value, claims now made super easy and additional savings via Perkbox are awesome.
24 september 2026
Antwoord van HSF Health Plan
Hi Ross,
Thank you so much for your 5-star review! We're delighted to hear that you find our plan great value, that making claims has become super easy for you, and that you're enjoying the additional savings through Perkbox.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Service is exceptionally good and…
Service is exceptionally good and payment is speedy. Worth every penny
24 september 2026
Antwoord van HSF Health Plan
Hi Mandy,
Thank you so much for your 5-star review! We're delighted to hear that you find our service exceptionally good and our payments speedy, and that you feel our plan is worth every penny. Delivering outstanding support, fast payouts, and great value for money is always a top priority for our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
amazing service and quick repayments…
amazing service and quick repayments after invoice is submitted
1 oktober 2026
Antwoord van HSF Health Plan
Hi Ash,
Thank you so much for your 5-star review! We're delighted to hear that you experienced such amazing service and quick repayments after submitting your invoice!
We really appreciate your kind feedback and support!
HSF Health Plan Team
Quick and easy
24 september 2026
Antwoord van HSF Health Plan
Hi Philip,
Thank you so much for your 5-star review! We're delighted to hear that you found our service so quick and easy! Delivering a fast, simple, and hassle-free experience to our policyholders is always a top priority for our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
I find the online application great.
I find the online application great.
The claims are processed quickly
Any phone interactions or queries have been handled pleasantly and compentantly.im very pleased with the servie.
Many thamks Derek burns
30 september 2026
Antwoord van HSF Health Plan
Hi Derek,
Thank you so much for your 5-star review! We're delighted to hear that you are happy with our online application process, that your claims are fulfilled quickly, and that our team has handled your phone queries pleasantly and competently.
We really appreciate you taking the time to leave your kind feedback!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Michael,
Thank you so much for your 5-star review! We're delighted to hear that you find us so good to deal with and that you consistently experience great service! Delivering friendly, reliable, and high-quality support to our policyholders is always a top priority for our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
So much easy to manage your account /…
So much easy to manage your account / plan now and claiming is straightforward online.
2 oktober 2026
Antwoord van HSF Health Plan
Hi Trish,
Thank you so much for your 5-star review! We're delighted to hear that you find it so much easier to manage your account and plan now, and that you feel claiming online is straightforward.
We really appreciate your kind feedback!
HSF Health Plan Team
I’ve recently started using HSF’s…
I’ve recently started using HSF’s digital platform for submitting claims, getting guidance, and checking my balance, and I have to say, it’s been such an easy and straightforward experience. It’s really convenient and has made managing everything so much simpler. Transparent, too.
2 oktober 2026
Antwoord van HSF Health Plan
Hi Arcel,
Thank you so much for your 5-star review! We're delighted to hear that you've had such an easy, straightforward experience using our digital platform for submitting claims, getting guidance, and checking your balance. It is great to know that you find it convenient, transparent, and that it has made managing your plan so much simpler.
We really appreciate your feedback!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Aiden,
Thank you so much for your 5-star review! We're delighted to hear that you find everything so easy and simple to use and that you feel our plan offers such good value. Delivering straightforward processes, accessible support, and great value for money is always important to us.
We really appreciate your kind feedback and support!
HSF Health Plan Team
HSF Health Plan renewal
I have been a member of HSF Health Plan for many years now and find their renewal online and claims experience better than on previous occasions
28 oktober 2025
Antwoord van HSF Health Plan
Hi John,
Thank you so much for your 5-star review! We're delighted to hear that you've been a valued member of HSF Health Plan for many years and that you've noticed such a positive difference with our online renewal process and claims experience!
We really appreciate your kind feedback and your continued loyalty!
HSF Health Plan Team
Used the online service for claiming…
Used the online service for claiming which was straightforward to use. Will use again
27 april 2026
Antwoord van HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear that you found our online claiming service so straightforward to use and that you plan to use it again! Delivering an intuitive, user-friendly digital experience for our policyholders is always a top priority for us.
We really appreciate your kind feedback and support!
HSF Health Plan Team
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