The online portal is a really good innovation as it really makes claiming process much easier. It also helps with tracking the balance. It could be even better but as it is its great Policy around whe... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Hospital Saturday fund have always provided me a speedy processing of any claims for medial expenses I have submitted. Over the last 20 years of being a member, I cannot remember anything that I woul... Toon meer
Bedrijf heeft geantwoord
I have been a member of the HSF for over 30 years, across two employees. The membership program is straightforward, easy to use and understand. The fund has supported me and my family through all aspe... Toon meer
Prompt payment of claims, telephone queries dealt with promptly. Easy to submit a claim. Never been hanging on phone waiting for someone to take my call. Been with them 27 years never had a problem.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Ziektekostenverzekeraar
- ook in
- Geestelijke gezondheidszorg
- Persoonsverzekeringsmaatschappij
- Verzekeringsmaatschappij
Geschreven door het bedrijf
HSF Health Plan helps employers provide practical, affordable healthcare support for their people. Our health cash plans allow employees to claim money back towards everyday costs such as dental care, eye care, physiotherapy, specialist consultations and prescriptions. We work with hundreds of employers, offering flexible levels of cover to suit different workforce needs and budgets. Our business health plans also include wellbeing services such as a 24/7 GP advice line, virtual GP appointments and counselling support. HSF Health Plan is the trading company of The Hospital Saturday Fund charity. Through our charitable purpose, every policy helps support medically associated charities, organisations and individuals in need across the UK, Ireland and Malta. Feedback from employers and policyholders helps us continually improve our service and support healthier, happier workplaces.
Contactgegevens
Upper Ground 24, SE1 9PD, London, Verenigd Koninkrijk
- hsf.co.uk
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Does exactly what it says.
24 september 2026
Antwoord van HSF Health Plan
Hi Ann,
Thank you so much for your review! We're delighted to hear that you feel HSF Health Plan does exactly what it says! Delivering reliable, straightforward service that our policyholders can count on is very important to us.
We really appreciate your feedback!
HSF Health Plan Team
Great schemes
Great schemes, staff always very helpful with any questions or any advice asked of them. Payments are always paid promptly.
I'd strongly recommend HSF also because of the wide range of practioners they cover.
1 oktober 2026
Antwoord van HSF Health Plan
Hi Breege,
Thank you so much for your 5-star review! We're delighted to hear that you're pleased with our schemes and the wide range of practitioners we cover. Delivering helpful, comprehensive support alongside fast payouts is always a top priority for our team.
We really appreciate your recommendation, kind feedback, and support!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Kevin,
Thank you so much for your 5-star review! We're delighted to hear that you found our website easy to navigate and that your payment was processed so promptly.
We really appreciate your feedback and support!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Glenn,
Thank you so much for your 5-star review! We're delighted to hear that you found our system simple and easy to navigate, and that you experienced such swift service.
We really appreciate your kind feedback!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Caroline,
Thank you so much for your 5-star review! We're delighted to hear that you found our service so quick and simple.
We really appreciate your feedback!
HSF Health Plan Team
Online makes applications easier.
Received the relevant info relating to my query re upgrading my plan and my application was dealt with speedily.
Now being online improves service.
The manual forms for applying for refund should be reviewed as improvements could probably be made to this form.
24 september 2026
Antwoord van HSF Health Plan
Hi Pat,
Thank you so much for your 5-star review! We're delighted to hear that you received prompt information regarding your plan upgrade and that your application was handled so speedily. It's also great to know that our online service is enhancing your experience!
We really appreciate your feedback regarding our manual refund forms as well. We are always looking for ways to streamline our processes, and we will certainly pass your suggestions along to our team for review.
Thank you again for taking the time to share your feedback and support!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Colm,
Thank you so much for your 5-star review! We're delighted to hear how pleased you were with the speed of our communication and processing. Delivering prompt, clear updates alongside fast, efficient service is always important to us.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Efficient service +payment
24 september 2026
Antwoord van HSF Health Plan
Hi Pauline,
Thank you so much for your 5-star review! We're delighted to hear that you experienced such efficient service and fast payment!
We really appreciate your kind feedback and support!
HSF Health Plan Team
I've always had a great experience when…
I've always had a great experience when dealing with HSF, I've been with them for almost 3 years.
I've never had any issues claiming any treatments, or any services though them.
The online website makes things much easier and the time frame for receiving the money is very decent.
I'm a happy customer so far.
24 september 2026
Antwoord van HSF Health Plan
Hi Kelvin,
Thank you so much for your 5-star review! We're delighted to hear that you've had such a great experience with HSF over the past three years! Knowing that you've had a good experience whilst claiming for treatments and services, and that our website makes managing everything quick and easy, means a lot to us. Delivering an intuitive online experience alongside prompt payouts will always remain a top priority for our team.
We really appreciate your kind feedback and your continued loyalty!
HSF Health Plan Team
Easy to use and fast repayment.
30 september 2026
Antwoord van HSF Health Plan
Hi Stephen,
Thank you so much for your 5-star review! We're delighted to hear that you found our process so easy to use and experienced such a fast repayment.
We really appreciate your feedback!
HSF Health Plan Team
Excellent to deal with
23 september 2026
Antwoord van HSF Health Plan
Hi Jamie,
Thank you so much for your 5-star review! We're delighted to hear that you find us so excellent to deal with. Delivering smooth, straightforward service and exceptional support to our policyholders is always a top priority for our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Pat,
Thank you so much for your 5-star review! We're delighted to hear that your claim was resolved even sooner than you expected! Exceeding member expectations with fast, efficient claims processing and prompt turnarounds is always a top priority for our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Clear criteria
Clear criteria, easy application, consistent response as well as prompt
30 september 2026
Antwoord van HSF Health Plan
Hi Ian,
Thank you so much for your 5-star review! We're delighted to hear that you found our criteria clear and the application process so easy! Knowing that you experience such consistent and prompt communication from us means a lot to us.
We really appreciate your kind feedback and support!
HSF Health Plan Team
All receipts dealt with and quickly
30 september 2026
Antwoord van HSF Health Plan
Hi Ann,
Thank you so much for your 5-star review! We're delighted to hear that all your receipts were dealt with so quickly. Delivering prompt, efficient claims processing and seamless service to our policyholders is always a top priority for our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
I find HSF excellent
I find HSF excellent. Quick refund once claim submitted online. I would highly recommend
23 september 2026
Antwoord van HSF Health Plan
Hi Brenda,
Thank you so much for your 5-star review! We're delighted to hear that you find HSF excellent and that your refunds are processed so quickly when claiming online.
We really appreciate your kind feedback and recommendation!
HSF Health Plan Team
Seamless process to make the claim
Seamless process to make the claim, money received promptly.
30 september 2026
Antwoord van HSF Health Plan
Hi Mick,
Thank you so much for your review! We're delighted to hear that you experienced a seamless claims process and that your money was received promptly. Delivering a straightforward, hassle-free experience alongside fast reimbursements is always a top priority for us.
We really appreciate your kind feedback!
HSF Health Plan Team
On line claim is straightforward
On line claim is straightforward. Confirmation of payment came through quickly
30 september 2026
Antwoord van HSF Health Plan
Hi Sergie,
Thank you so much for your 5-star review! We're delighted to hear that you found making an online claim so straightforward and that your payment confirmation came through so quickly. Delivering an intuitive digital process alongside fast, transparent processing is always a top priority for us.
We really appreciate your kind feedback and support!
HSF Health Plan Team
The company is very easy to deal with
The company is very easy to deal with, claims are being settled in a timely manner
23 september 2026
Antwoord van HSF Health Plan
Hi Simone,
Thank you so much for your 5-star review! We're delighted to hear that you find us so easy to deal with and that your claims are being settled in a timely manner. Delivering a smooth, straightforward service alongside prompt claims resolution is always a top priority for our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Audrey,
Thank you so much for your 5-star review! We're delighted to hear that you find our app so easy to use and that your payment was made so quickly.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Quick and efficient
29 september 2026
Antwoord van HSF Health Plan
Hi Gillian,
Thank you so much for your 5-star review! We're delighted to hear that you experienced such a quick and efficient service from us. We really appreciate your kind feedback and support!
HSF Health Plan Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.