The online portal is a really good innovation as it really makes claiming process much easier. It also helps with tracking the balance. It could be even better but as it is its great Policy around whe... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Hospital Saturday fund have always provided me a speedy processing of any claims for medial expenses I have submitted. Over the last 20 years of being a member, I cannot remember anything that I woul... Toon meer
Bedrijf heeft geantwoord
I have been a member of the HSF for over 30 years, across two employees. The membership program is straightforward, easy to use and understand. The fund has supported me and my family through all aspe... Toon meer
Prompt payment of claims, telephone queries dealt with promptly. Easy to submit a claim. Never been hanging on phone waiting for someone to take my call. Been with them 27 years never had a problem.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Ziektekostenverzekeraar
- ook in
- Geestelijke gezondheidszorg
- Persoonsverzekeringsmaatschappij
- Verzekeringsmaatschappij
Geschreven door het bedrijf
HSF Health Plan helps employers provide practical, affordable healthcare support for their people. Our health cash plans allow employees to claim money back towards everyday costs such as dental care, eye care, physiotherapy, specialist consultations and prescriptions. We work with hundreds of employers, offering flexible levels of cover to suit different workforce needs and budgets. Our business health plans also include wellbeing services such as a 24/7 GP advice line, virtual GP appointments and counselling support. HSF Health Plan is the trading company of The Hospital Saturday Fund charity. Through our charitable purpose, every policy helps support medically associated charities, organisations and individuals in need across the UK, Ireland and Malta. Feedback from employers and policyholders helps us continually improve our service and support healthier, happier workplaces.
Contactgegevens
Upper Ground 24, SE1 9PD, London, Verenigd Koninkrijk
- hsf.co.uk
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
30 years of good service
Made a claim and it was paid without delay
Always reliable
Glad I joined this fund over 30 years ago
22 september 2026
Antwoord van HSF Health Plan
Hi Sally,
Thank you so much for your 5-star review! We're delighted to hear that your recent claim was paid without delay and that you continue to find us so reliable. Having you as a valued member for over 30 years is truly special to us, and we are so grateful for your long-standing loyalty.
We really appreciate you taking the time to leave us your feedback!
HSF Health Plan Team
Excellent
Hassle free , no repeated phone calls, easy to apply. User friendly and very helpful staff
18 september 2026
Antwoord van HSF Health Plan
Hi Bincy,
Thank you so much for your 5-star review! We're delighted to hear that you found applying so easy and hassle-free. Knowing that you had a great experience and that our staff were so helpful means a lot to us.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Efficient and Helpful
22 september 2026
Antwoord van HSF Health Plan
Hi Annette,
Thank you so much for your 5-star review! We're delighted to hear that you found our service to be so efficient and helpful.
We really appreciate your feedback and support!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear that you experienced such a prompt payment! We really appreciate your kind feedback!
HSF Health Plan Team
Great health plan
I’ve been really happy with HSF Health Plan and the service I’ve received. Making claims is really easy and straightforward, and whenever I’ve needed to contact customer services, they’ve been helpful and easy to get hold of.
I honestly think it’s well worth the money and gives me peace of mind knowing I can use the benefits when I need them. I’d definitely recommend HSF to anyone considering a health plan. I’ll certainly be staying with them.
29 september 2026
Antwoord van HSF Health Plan
Hi Cynthia,
Thank you so much for your 5-star review! We're delighted to hear how happy you are with HSF Health Plan and the service you've received. Knowing that making claims is straightforward, our customer service team is helpful and easily accessible, and that your plan provides peace of mind and great value, means the world to our team.
We really appreciate your kind feedback and recommendation!
HSF Health Plan Team
Claim process is simple and payment is…
Claim process is simple and payment is prompt.
22 september 2026
Antwoord van HSF Health Plan
Hi Nora,
Thank you so much for your 5-star review! We're delighted to hear that you found our claim process so simple and that your payment was issued promptly. Delivering a straightforward, hassle-free experience alongside fast reimbursements is always a top priority for our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Claim time was swift and simple…
Claim time was swift and simple completed online. Highly recommend purchasing a policy from HSF!!
22 september 2026
Antwoord van HSF Health Plan
Hi there,
Thank you for your 5-star review! We're delighted to hear that you found submitting your claim online so swift and simple, and that you highly recommend HSF Health Plan! Delivering an intuitive digital experience alongside fast, hassle-free claims processing is always a top priority for our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Brilliant HSF
Cannot fault any part of the HSF experience. The claims procedure is simple and they pay out really quickly after submitting. Brilliant. Would highly recommend HSF.
22 september 2026
Antwoord van HSF Health Plan
Hi Gary,
Thank you so much for your 5-star review! We're delighted to hear that you cannot fault any part of your experience with HSF Health Plan! Knowing that you find our claims procedure simple, receive quick payouts, and would highly recommend us means so much to us.
We really appreciate your feedback and support!
HSF Health Plan Team
The member area is so user friendly
The member area is so user friendly. Easy to access your benefits and claim information. Really efficient service too. It’s really nice having dental and optical included and is much more affordable than my 10+ years of insurance with another provider.
25 september 2026
Antwoord van HSF Health Plan
Hi Amy,
Thank you so much for your 5-star review! We're delighted to hear that you find our policyholder area so user-friendly and that accessing your benefits and claim information is straightforward. It's wonderful to know that you're enjoying having dental and optical cover included, and that HSF Health Plan is providing much better value and affordability compared to your previous provider.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Easy to use app when making a claim
Easy to use app when making a claim, making it quick to get reimbursed. I would like the option to read the letter from the app rather than having to download it, if that’s possible.
29 september 2026
Antwoord van HSF Health Plan
Hi Carole,
Thank you so much for your 5-star review! We're delighted to hear that you find our app so easy to use for submitting claims and that your reimbursement arrived so quickly. We also really appreciate your suggestion regarding viewing claim letters directly within the app, feedback like this is invaluable as we continuously improve our digital features, and we'll be sure to pass this along to our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Bernie,
Thank you so much for your review! We're delighted to hear that your correspondence was dealt with so efficiently. Delivering prompt, helpful communication and seamless support to our policyholders is always a top priority for our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
great plan and quick payment for claim
16 september 2026
Antwoord van HSF Health Plan
Hi Linda,
Thank you so much for your 5-star review! We're delighted to hear that you think so highly of your plan and that your claim payment was processed so quickly.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Very easy to pick the right plan for…
Very easy to pick the right plan for Individuals or Families and if you don't have private health insurance helps to offset costs. Also claims are processed very quickly.
28 september 2026
Antwoord van HSF Health Plan
Hi Brendan,
Thank you so much for your 5-star review! We're delighted to hear how easy you found selecting the right plan for your needs and how helpful we have been for offsetting everyday health costs, as well as processing your claims quickly.
We really appreciate your kind feedback and support!
HSF Health Plan Team
The payment was issued promptly and the…
The payment was issued promptly and the covering letter was very helpful to explain all about my payment .
Thank you.
28 september 2026
Antwoord van HSF Health Plan
Hi Eithne,
Thank you so much for your 5-star review! We're delighted to hear that your payment was issued promptly and that you found our covering letter so helpful in explaining your payout details.
We really appreciate your kind feedback and support!
HSF Health Plan Team
I’m very happy with the HSF Plan for my…
I’m very happy with the HSF Plan for my family. The plan offers great peace of mind, and we’ve never had any issues. Everything has been smooth and straightforward, and I’m very satisfied with the service. I would happily recommend it to other families!
21 september 2026
Antwoord van HSF Health Plan
Hi Natalia,
Thank you so much for your 5-star review! We're delighted to hear that HSF Health Plan provides such great peace of mind for you and your family. Knowing that everything has been smooth and straightforward and that you would happily recommend us to other families, means a lot to us.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Always happy with HSF health insurance
Always happy with HSF health insurance, I can check my balance on line ,easy reaching the customer service by phone
28 september 2026
Antwoord van HSF Health Plan
Hi Alexandra,
Thank you so much for your 5-star review! We're delighted to hear that you're always happy with HSF Health Plan and that you find checking your balance online and reaching our customer service team by phone so easy.
We really appreciate your feedback and support!
HSF Health Plan Team
Very pleased overall.
16 september 2026
Antwoord van HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear that you are so pleased with your overall experience with us. .
We really appreciate your feedback and support!
HSF Health Plan Team
Everything went through very quick…
Everything went through very quick quickly, no problems whatsoever..
24 september 2026
Antwoord van HSF Health Plan
Hi Andrew,
Thank you so much for your 5-star review! We're delighted to hear that everything went through so quickly for you without any issues. Delivering a fast, seamless, and hassle-free experience to our policyholders is always a top priority for our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Really easy to access the website
Really easy to access the website, my account and find what I was looking for. It is incredibly easy to upload images and to make a claim. The claim was in my bank account very quickly too. Excellent
17 september 2026
Antwoord van HSF Health Plan
Hi Janet,
Thank you so much for your 5-star review! We're delighted to hear that you found accessing your account on our website so straightforward and that uploading images to make your claim was effortless.
We really appreciate you taking the time to leave your feedback!
HSF Health Plan Team
Easy system to upload receipts and make…
Easy system to upload receipts and make a claim. Don't have to wait long to be reimbursed. Overall, a nice benefit system.
25 september 2026
Antwoord van HSF Health Plan
Hi Donna,
Thank you so much for your 5-star review! We're delighted to hear that you found uploading receipts and making a claim so easy, and that your reimbursements arrived promptly. Providing a seamless digital experience alongside fast payouts is always a top priority for our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
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