The online portal is a really good innovation as it really makes claiming process much easier. It also helps with tracking the balance. It could be even better but as it is its great Policy around whe... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Hospital Saturday fund have always provided me a speedy processing of any claims for medial expenses I have submitted. Over the last 20 years of being a member, I cannot remember anything that I woul... Toon meer
Bedrijf heeft geantwoord
I have been a member of the HSF for over 30 years, across two employees. The membership program is straightforward, easy to use and understand. The fund has supported me and my family through all aspe... Toon meer
Prompt payment of claims, telephone queries dealt with promptly. Easy to submit a claim. Never been hanging on phone waiting for someone to take my call. Been with them 27 years never had a problem.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Ziektekostenverzekeraar
- ook in
- Geestelijke gezondheidszorg
- Persoonsverzekeringsmaatschappij
- Verzekeringsmaatschappij
Geschreven door het bedrijf
HSF Health Plan helps employers provide practical, affordable healthcare support for their people. Our health cash plans allow employees to claim money back towards everyday costs such as dental care, eye care, physiotherapy, specialist consultations and prescriptions. We work with hundreds of employers, offering flexible levels of cover to suit different workforce needs and budgets. Our business health plans also include wellbeing services such as a 24/7 GP advice line, virtual GP appointments and counselling support. HSF Health Plan is the trading company of The Hospital Saturday Fund charity. Through our charitable purpose, every policy helps support medically associated charities, organisations and individuals in need across the UK, Ireland and Malta. Feedback from employers and policyholders helps us continually improve our service and support healthier, happier workplaces.
Contactgegevens
Upper Ground 24, SE1 9PD, London, Verenigd Koninkrijk
- hsf.co.uk
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent customer service
Excellent customer service, fantastic cover on the policy. Prompt payments. Would definitely recommend.
10 september 2026
Antwoord van HSF Health Plan
Hi Clare,
Thank you so much for your 5-star review and recommendation! We're delighted to hear that you're so pleased with your policy cover and customer service. We really appreciate your kind feedback and support!
HSF Health Plan Team
Excellent customer service.
11 september 2026
Antwoord van HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear that you experienced excellent customer service with us. We really appreciate your kind feedback and support!
HSF Health Plan Team
My request was handled timeously
My request was handled timeously, very professionally. Everything was very smooth from submission of claim to completion, I was updated throughout.
9 september 2026
Antwoord van HSF Health Plan
Hi Tarisai,
Thank you so much for your 5-star review! We're delighted to hear that your experience was so smooth and professional from start to finish. Keeping our members informed with clear updates throughout the process and ensuring requests are handled promptly is always a top priority for our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
A Good Health Plan
I have only ever claimed for dentistry or optical bills but I have never had any issue. I merely send off the receipts with the completed forms and usually within two weeks the money has been paid into my bank.
7 september 2026
Antwoord van HSF Health Plan
Hi Pauline,
Thank you so much for your 5-star review!
We're delighted to hear that claiming for your dental and optical expenses has always been such a smooth, issue-free experience. Ensuring that sending in your receipts is straightforward and getting reimbursements paid directly into your bank account efficiently is always important to us.
We really appreciate your kind feedback and support!
HSF Health Plan Team
HSF have always given me a good service…
HSF have always given me a good service and more recently a quick on line claim service and transfer to my account.
I have been a member for a very long time and note a steady improvement in processing claims or for help with health issues
11 september 2026
Antwoord van HSF Health Plan
Hi Anthony,
Thank you so much for your 5-star review!
We are so grateful for your long-standing membership and loyalty over the years! It’s wonderful to hear that you’ve noticed a steady improvement in our services, especially with our online claims process and direct account transfers.
We really appreciate your kind feedback and continued support!
HSF Health Plan Team
Claims excellent
Every claim i have submitted was processed very effectively. All claims were processed were communicated by emails within a few days. Delighted with quick response.
18 september 2026
Antwoord van HSF Health Plan
Hi Marian,
Thank you so much for your 5-star review! We're delighted to hear about your experience across every claim you've submitted. Keeping our policyholders updated with clear, timely email communications and delivering swift turnarounds is always important for us.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Everything went smoothly and the…
Everything went smoothly and the compensation was paid out instantly—highly recommended.
11 september 2026
Antwoord van HSF Health Plan
Hi Iwona,
Thank you so much for your 5-star review and recommendation! We're delighted to hear that everything went so smoothly for you and that you were reimbursed promptly. We really appreciate your kind feedback and support!
HSF Health Plan Team
Improved and flawless new claim format
Improved and flawless new claim format
Straightforward.
11 september 2026
Antwoord van HSF Health Plan
Hi there,
Thank you so much for your 5-star review!
We're thrilled to hear that you're enjoying our new claim format! Knowing that the updates have made submitting claims flawless for you means a lot to our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Easy to make a claim
11 september 2026
Antwoord van HSF Health Plan
Hi Michela,
Thank you so much for your 5-star review! We're delighted to hear that you found making a claim so simple. We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Yemisi,
Thank you so much for your 5-star review! We're delighted to hear about your positive experience with us. Delivering quick, responsive communication alongside high-quality service is always important for our team, so it's fantastic to know we hit the mark for you.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Excellent service
Excellent and simple way to make your claims fast and efficient payout for claims great value for money would highly recommend
18 september 2026
Antwoord van HSF Health Plan
Hi Tilly,
Thank you so much for your 5-star review and recommendation! We're delighted to hear that you find making claims so simple, and that you're enjoying our fast payouts and great value.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Tracy,
Thank you so much for your 5-star review! We're delighted to hear that you consistently receive such efficient service from us. We really appreciate your kind feedback and support!
HSF Health Plan Team
HSF were swift in processing my claims.
17 september 2026
Antwoord van HSF Health Plan
Hi Martin,
Thank you so much for your 5-star review! We're delighted to hear that you experienced such swift processing on your claims, it's wonderful to know we kept things simple and efficient for you.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Quick efficient service
Quick efficient service. My claim was dealt with without delay.
17 september 2026
Antwoord van HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear about your experience with us. Handling claims efficiently and without delay is always a top priority for our team, so it's fantastic to know we provided you with such a quick and seamless service.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Maureen,
Thank you so much for your 5-star review! We are delighted that you received brilliant service from our team. Providing friendly, reliable, and efficient support to our members is at the heart of everything we do, so it's wonderful to know we hit the mark for you.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Prompt review of claim and payment
10 september 2026
Antwoord van HSF Health Plan
Hi Angela,
Thank you so much for your 5-star review! We're delighted to hear that your claim was reviewed and processed so promptly. We really appreciate your kind feedback and support!
HSF Health Plan Team
First class attention when any invoices…
First class attention when any invoices are sent in. Thank you
10 september 2026
Antwoord van HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear that you've experienced such dedicated and attentive care from our team.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Veronica,
Thank you so much for your 5-star review!
Getting reimbursements back to our members as quickly as possible is always a top priority for us, so we're delighted to hear that you experienced fast payments on your claims. We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear that you found our website so easy to navigate. We really appreciate your kind feedback and support!
HSF Health Plan Team
Payment was very fast and process was…
Payment was very fast and process was so easy. Good experience.
16 september 2026
Antwoord van HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're delighted to hear that you found our claims process quick and easy from start to finish and that your payment was processed and back with you quickly.
We really appreciate your kind feedback and support!
HSF Health Plan Team
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