The online portal is a really good innovation as it really makes claiming process much easier. It also helps with tracking the balance. It could be even better but as it is its great Policy around whe... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Hospital Saturday fund have always provided me a speedy processing of any claims for medial expenses I have submitted. Over the last 20 years of being a member, I cannot remember anything that I woul... Toon meer
Bedrijf heeft geantwoord
I have been a member of the HSF for over 30 years, across two employees. The membership program is straightforward, easy to use and understand. The fund has supported me and my family through all aspe... Toon meer
Prompt payment of claims, telephone queries dealt with promptly. Easy to submit a claim. Never been hanging on phone waiting for someone to take my call. Been with them 27 years never had a problem.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Ziektekostenverzekeraar
- ook in
- Geestelijke gezondheidszorg
- Persoonsverzekeringsmaatschappij
- Verzekeringsmaatschappij
Geschreven door het bedrijf
HSF Health Plan helps employers provide practical, affordable healthcare support for their people. Our health cash plans allow employees to claim money back towards everyday costs such as dental care, eye care, physiotherapy, specialist consultations and prescriptions. We work with hundreds of employers, offering flexible levels of cover to suit different workforce needs and budgets. Our business health plans also include wellbeing services such as a 24/7 GP advice line, virtual GP appointments and counselling support. HSF Health Plan is the trading company of The Hospital Saturday Fund charity. Through our charitable purpose, every policy helps support medically associated charities, organisations and individuals in need across the UK, Ireland and Malta. Feedback from employers and policyholders helps us continually improve our service and support healthier, happier workplaces.
Contactgegevens
Upper Ground 24, SE1 9PD, London, Verenigd Koninkrijk
- hsf.co.uk
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
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Antwoord van HSF Health Plan
Hi Mary,
Thank you so much for your 5-star review! We're delighted to hear about your positive experience. Delivering excellent service alongside swift, prompt payments is important to us, so it's fantastic to know we kept things simple and hassle-free for you.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Payment of medical outgoings
Quick and effective process. Been using HSF for over 40yrs with no problems.
16 september 2026
Antwoord van HSF Health Plan
Hi Steve,
Thank you so much for your 5-star review! Firstly, we are deeply grateful for your four decades of loyalty and trust in HSF Health Plan. Hearing that you've consistently enjoyed a quick, effective process with zero issues over all that time means the absolute world to our team.
Thank you for being such a cherished part of the HSF family, and we look forward to continuing to support you for many years to come!
HSF Health Plan Team
Amazing company
Amazing company. Used them for over 7 years and not a single issue.
I have not engaged with customer service recently as a result of having no issues but when I have been involved with them. They are all so helpful, respectful and polite.
17 september 2026
Antwoord van HSF Health Plan
Hi Beetie,
Thank you so much for your wonderful 5-star review! We are so grateful for your long-standing trust in HSF Health Plan and hearing that you’ve had a completely seamless experience with zero issues over all that time means the world to our team.
Providing dependable, hassle-free cover year after year is always our top priority, and we look forward to continuing to support your health and wellbeing for many more years to come!
HSF Health Plan Team
Always very efficient in processing…
Always very efficient in processing claims and making payment.
9 september 2026
Antwoord van HSF Health Plan
Hi Paul,
Thank you so much for your 5-star review! We're delighted to hear about your consistently positive experience with our claims processing and payouts. It's wonderful to know we've kept things seamless and dependable for you.
We really appreciate your feedback and support!
HSF Health Plan Team
Ease of Use…
Claims are very easy to make online now, its easy to check balances, and payment is prompt
9 september 2026
Antwoord van HSF Health Plan
Hi Dympna,
Thank you so much for your 5-star review! We're delighted to hear that you're having such a smooth experience with our online system. We really appreciate your kind feedback and support!
HSF Health Plan Team
Excellent Service
Excellent service delivered with excellent speed. It makes me glad.
16 september 2026
Antwoord van HSF Health Plan
Hi Blessing,
Thank you so much for your 5-star review! Delivering excellent service at top speed is what we strive for every time, so knowing we could provide such a quick and positive experience for you, means a lot to us.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Hannah,
Thank you so much for your 5-star review! Keeping the entire process quick, simple, and hassle-free for our members is always our top priority, so it's fantastic to hear that we hit the mark for you.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Been with HSF fir years now through…
Been with HSF fir years now through work and its so straight forward and easy to claim back money for dentist etc.
16 september 2026
Antwoord van HSF Health Plan
Hi Jason,
Thank you so much for your 5-star review! We're delighted to have supported you through your workplace plan over the years. It's fantastic to hear how straightforward you find claiming back your everyday healthcare expenses, like routine dental visits.
Thank you again for your long-standing loyalty and support!
HSF Health Plan Team
Very easy to submit claim and was…
Very easy to submit claim and was reimburse quickly
9 september 2026
Antwoord van HSF Health Plan
Hi Neil,
Thank you so much for your 5-star review! We're delighted to hear that you found submitting your claim so easy and that your reimbursement was sorted so quickly, it's fantastic to know we delivered a hassle-free experience for you.
We really appreciate your kind feedback and support!
HSF Health Plan Team
Service and decision making always…
Service and decision making always speedy payment on claim decisions.
16 september 2026
Antwoord van HSF Health Plan
Hi Ian,
Thank you so much for your 5-star review! We're delighted to hear about your positive experience with us. It’s fantastic to know that our speedy service has made managing your claims so seamless and reliable.
We really appreciate your kind feedback and support!
HSF Health Plan Team
The claims team were helpful and clear…
The claims team were helpful and clear with instructions when needing support.
Claim was dealt with in a good time frame.
9 september 2026
Antwoord van HSF Health Plan
Hi Saira,
Thank you so much for your 5-star review! We're delighted to hear that our claims team provided clear, helpful guidance when you needed support.
We really appreciate your feedback and support!
HSF Health Plan Team
Very happy and thankful of this app
Very happy and thankful of this app
Excellent service
16 september 2026
Antwoord van HSF Health Plan
Hi Marguet,
Thank you so much for your 5-star review! We're thrilled to hear how happy you are with our app. Designing a digital portal that makes managing your plan and submitting claims quick and accessible right at your fingertips, is a major priority for us.
We really appreciate your kind words and support!
HSF Health Plan Team
I've been a member for some years and…
I've been a member for some years and claims are easy to manage online, even for someone who will be 80 next year.
9 september 2026
Antwoord van HSF Health Plan
Hi Karen,
Thank you so much for your 5-star review! We are so grateful for your loyalty over the years. Designing an online system that is clear, accessible, and simple for every policyholder to navigate, is something we take great pride in. Hearing that managing your claims online has been so straightforward for you is fantastic news.
Thank you for being such a valued part of HSF Health Plan, and for your kind words of feedback!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Lynne,
Thank you so much for your 5-star review! We're delighted to hear that you found the claiming process so easy and that your payment arrived promptly.
We really appreciate your feedback and support!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Peter,
Thank you so much for your 5-star review! We're delighted to hear that you had such a positive experience with us. We really appreciate your kind feedback and support!
HSF Health Plan Team
Antwoord van HSF Health Plan
Hi Sharon,
Thank you so much for your review! We're delighted to hear about your positive experience with our claims process.
Keeping our forms simple to complete and ensuring you receive clear, timely updates when everything is finalised is a big priority for us. We really appreciate your kind feedback and support!
HSF Health Plan Team
Putting in the online Claim was quick…
Putting in the online Claim was quick and simple.
It got dealt with in a few days.
I have been with HSF for a very long time and have always found them so helpful.
8 september 2026
Antwoord van HSF Health Plan
Hi Martina,
Thank you so much for your 5-star review and for your long-standing loyalty to HSF Health Plan! It means so much to us to have supported your healthcare needs over so many years.
We're delighted to hear that you found submitting your online claim so quick and simple, and that your reimbursement was sorted within just a few days. Combining effortless digital claiming with the warm, helpful support you've come to count on is always our top priority.
Thank you once again for your kind words and for being such a valued part of the HSF family!
HSF Health Plan Team
Easy to fill the eform on line
Easy to fill the eform on line, to photograph the recipient and copy on to the eform.
Quick in reply after sending the completed form.
8 september 2026
Antwoord van HSF Health Plan
Hi Stephen,
Thank you so much for your 5-star review! We're delighted to hear that you found our online claiming process so smooth and easy to navigate.
We really appreciate your kind feedback and support!
HSF Health Plan Team
I have had to make a few claims over…
I have had to make a few claims over the years for different reasons and never had a problem with them carrying out what it says on the info always paid what I was entitled to and very prompt.
15 september 2026
Antwoord van HSF Health Plan
Hi there,
Thank you so much for your 5-star review! We're thrilled to hear that you've had such a consistently positive experience with us over the years.
Complete transparency and reliability are very important to us, so it means a lot to know that you feel our benefit details have always been clear, accurate, and paid out promptly without any hassle.
Thank you again for your continued trust and support in HSF Health Plan!
HSF Health Plan Team
The cover is really great and my claims…
The cover is really great and my claims are always paid really quickly.
28 augustus 2026
Antwoord van HSF Health Plan
Hi Rebecca,
Thank you so much for your 5-star review! We're delighted to hear that you're enjoying your policy and finding the cover so great.
Knowing that your claims are consistently paid out so quickly is fantastic to hear, getting reimbursements back into your account swiftly and without fuss is always a top priority for us.
We really appreciate your feedback and support!
HSF Health Plan Team
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