If there had been six stars, I would have selected that as the service we received from start to finish was excellent. Both Alli and Steph were extremely friendly and not pushy in any way. They went o... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieRoss Road, Portrack Lane, TS18 2NH Stockton-on-Tees, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We we're made to feel welcome from first speaking on the phone, entering the shop to throughout our shopping experience. The ladies at Stockton Upon Tees are so friendly and helpful we were litera... Toon meer
Had a bed delivered today by HSL, very professional from start to finish. From ordering in the Stockton branch to todays delivery everything was excellent. Everything explained and shown to my elderly... Toon meer
Called in to Stockton branch today for a look around and wow what a beautiful store fabulous staff and intoxicating atmosphere 🥂 on their launch day. Our salesperson was the lovely Jillian didn’t get... Toon meer
Bedrijfsgegevens
Over HSL Chairs - Stockton-on-Tees
Geschreven door het bedrijf
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Geschreven door het bedrijf
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Contactgegevens
Ross Road, Portrack Lane, TS18 2NH, Stockton-on-Tees, Verenigd Koninkrijk
4,9
Uitstekend
140 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We booked a demo of our chosen chair…
We booked a demo of our chosen chair and the moment that John walked in he put us at ease he was so calm and friendly we soon felt that we had known him for years. Nothing was a trouble to him we had no feeling of being pushed into a sale. We certainly made him put the chair through its many functions a few times. John was never put out at all and was so kind and patient.
3 april 2025
Excellent service
Excellent service, the young man was very helpful and went above and beyond.
9 april 2025
Great experience and brilliant customer service
We were greeted by Luke who made us very welcome with a coffee and biscuits while we tried the recommended chairs. Luke was very knowledgeable and helpful in assisting us in making our choice. He explained everything very clearly and made our purchase of a rise recliner and sofa very easy. A big thank you to Luke for all your help
16 april 2025
Review zonder uitnodiging
Just great,a warm welcome
Just great,a warm welcome, and we are here when you need us,which is what we like. Allison was lovely, knowledgeable, no pressure to buy and we found exactly what we were looking for. Plus free biscuits and tea.
15 april 2025
Review zonder uitnodiging
Five star service!
Just purchased 3 piece suite with custom made chairs!
Amazing service from Alison and her fabulous team at Stockton branch!
Can't recommend then highly enough...no hard sell...just patience and time..so Thank you all so much.
14 april 2025
Review zonder uitnodiging
Delivery of my chosen chair in four…
Delivery of my chosen chair in four days and controls explained to me.
29 maart 2025
A product demonstrated well!
John from Stockton came to my Mothers home yesterday. He patiently demonstrated a chair to her. He was knowledgeable and reassuring, we couldn’t have encountered a nicer guy. Thank you John, she really needs this chair and is so looking forward to its arrival. Thanks to your assistant Ritchie too.
8 april 2025
Review zonder uitnodiging
The wonder of HSL!
Take all of your most wonderful shopping experiences and transport your self into one location and you would arrive at HSL in Stockton-on-Tees. When you are greeted by Alli and Jade you know you’re in for 5 star treatment! They are consummate professionals who make their customers feel special. They are supported by John, who cannot do enough to ensure your product will be delivered with care and attention! Feel good furniture sold by the HSL team who make you feel good! Bravo Alli, Jade and John! 👏
7 april 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.