I completely smashed the front of my iPhone and initially took it to a local phone repair shop. Although they repaired the screen, several functions stopped working afterward. Unsatisfied with th... Toon meer
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Took Samsung a05s for a screen replacement unfortunately two weeks later the speakers and microphone developed intermittent working then not. Took phone back explaining problems that weren't ther... Toon meer
I was GROSSLY OVERCHARGED for a very basic screen protector. £24.99!!! Unfortunately I was visiting Bath on a tour and had already moved on before I realised that my online bank account had been charg... Toon meer
Do not go to icrack they are one of the worst and unethical business around. In the Barnstaple High Street store my brother went into the store to ask a price to replace his flip 6 screen an... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
iCrack Phone specialises in offering an express repair service for smartphones, tablets and computers along with a wide range of accessories and refurbished mobile devices at competitive prices.
Contactgegevens
18 Above Bar Street, SO14 7DQ, Southampton, Verenigd Koninkrijk
- 07462336581
- muhammad@icrackphone.co.uk
- icrackphone.co.uk
3,5
Gemiddeld
105 reviews
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Knock-Off Parts and Dodgy Glue
December 2021 I took my Google Pixel 4a 5g into iCrack's Southampton branch for a screen repair, was promised that the parts would be official and from Google themselves and was charged £180 for the repair, which at this point was simply for the glass itself not the workings behind it.
This has turned out to not be the case, as I recently dropped the phone and it became entirely unresponsive, so not convinced by my last experience with iCrack I went instead to the repair provider recommended by Google themselves and was charged half the price for a full screen replacement (glass and back-workings) but was also informed that "somebody" (iCrack) had previously repaired it with a cut-down piece of generic screen-glass, glued it with off-brand liquid glue instead of the proper product and managed to do it so tightly that it had caused the whole screen to break when it hit the wrong point. All of that, and they'd actually had the nerve to charge me for the "service" provided.
Do not use these people if you value your device, wallet or sense of self-respect.
I'll be speaking with my local trading standards to establish if there is anything which they can do, and if you have had the misfortune of dealing with iCrack and suffered a similar experience then I suggest that you do the same.
15 augustus 2022
Review zonder uitnodiging
Misleading and unscrupulous
Recently had screen on iPhone fixed here (Bath). Despite me repeatedly checking with them that the screen was an original Apple screen (OEM), and despite the price increasing from £150 to £220 to ensure this, the screen fitted was not an Apple original. The new screen also has a pronounced blue tinge (though partly fixed through accessibility settings I discovered without iCrack's help), and also drains battery considerably faster. I have monitored for several weeks, and whereas the battery was fine, and would last all day, I now hit critical battery by about 6pm. Gave iCrack an opportunity to address before posting this, and they were defensive and abusive and took no responsibility. Only went to them to support local business. Deeply regretting that.
22 januari 2022
Review zonder uitnodiging
Fraud repair company
Pretend that they’re changing whole iPhones screen, but actually just glued the first screen layer. Colors were different a bit and dimmed. Charge for a whole screen and it got broken soon again. Was noticeable unglued corners of first layer. Fraud!
11 september 2021
Review zonder uitnodiging
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