Ideal Heating Reviews 

78.713
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Our original appointment was cancelled the day before and we had to wait on excess of 3 weeks for another appointment. The lady I spoke to on the telephone was rather abrupt and brusque, bordering on... Toon meer

Beoordeeld met 5 van de 5 sterren

Apart from the fact that the boiler developed a fault, which I can accept any mechanical product can, I was impressed that the service engineer attended by 1030 a.m. Tuesday morning when the fault wa... Toon meer

Beoordeeld met 5 van de 5 sterren

Tony (engineer) kept us up to date of est. time of arrival first thing in the am and then text to say when we were the next visit which is very helpful. On arrival he was polite and friendly and got... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A proper effort made to fix the issue rather than just write my 11 year old boiler off, and so far a successful one. Prompt, efficient and professional engineer too. Very happy after months if t... Toon meer

Bedrijfsgegevens

  1. Boilerfabrikant
  2. ook in
  3. Boiler leverancier
  4. Ketel- en verwarmingsdienst

Over Ideal Heating

Geschreven door het bedrijf

Image description

Providing central heating you can rely on for over 100 years, Ideal Heating has been bringing warmth and comfort to domestic and commercial markets since 1906.

Find Your Ideal Product
Find Your Ideal Installer

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

79K reviews

5 sterren
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3 sterren
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4,8

Alle reviews

(78.713)

15.592 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very helpful and competent engineers

Very helpful and competent engineers

7 oktober 2026
Logo Ideal Heating

Antwoord van Ideal Heating

Good morning,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received.

Kind regards
Niamh
Ideal Heating

Beoordeeld met 5 van de 5 sterren

It was a quick turnaround from fault to…

It was a quick turnaround from fault to fix it was less than a day excellent!!

3 oktober 2026
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Antwoord van Ideal Heating

Good morning Stephen,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received.

Kind regards
Niamh
Ideal Heating

Beoordeeld met 5 van de 5 sterren

The gentleman came on time did a great…

The gentleman came on time did a great job, was very miticulous yet friendly.

12 oktober 2026
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Antwoord van Ideal Heating

Good morning Mr Basiouny,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received.

Kind regards
Niamh
Ideal Heating

Beoordeeld met 5 van de 5 sterren

Annual boiler service

Friendly , on time, left the place in good order. Highly recommend

12 oktober 2026
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Antwoord van Ideal Heating

Good morning Linda,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received.

Kind regards
Niamh
Ideal Heating

Beoordeeld met 5 van de 5 sterren
Logo Ideal Heating

Antwoord van Ideal Heating

Good morning,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received.

Kind regards
Niamh
Ideal Heating

Beoordeeld met 5 van de 5 sterren

Great service from Ideal

On time, polite, tidy and thorough. Excellent service , thanks

15 september 2026
Logo Ideal Heating

Antwoord van Ideal Heating

Good morning,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received.

Kind regards
Niamh
Ideal Heating

Beoordeeld met 5 van de 5 sterren

Efficient

Timely, efficient and helpful.

12 oktober 2026
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Antwoord van Ideal Heating

Good morning Janet,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received.

Kind regards
Niamh
Ideal Heating

Beoordeeld met 5 van de 5 sterren

very good

The engineer kindly put on boot covers as our boiler is upstairs off the bedroom so as to protect the carpets.
He was polite and curtious and did a through job at checking out the boiler.

12 oktober 2026
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Antwoord van Ideal Heating

Good morning Michael,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received.

Kind regards
Niamh
Ideal Heating

Beoordeeld met 5 van de 5 sterren

First class service,outstanding fitting…

First class service,outstanding fitting by service engineers,left clean and tidy.Thank You.

6 oktober 2026
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Antwoord van Ideal Heating

Good morning John,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received.

Kind regards
Niamh
Ideal Heating

Beoordeeld met 5 van de 5 sterren

Very efficient and timely service

Very efficient and timely service. Problem fixed very quickly. Excellent service.

12 oktober 2026
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Antwoord van Ideal Heating

Good morning Keith,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received.

Kind regards
Niamh
Ideal Heating

Beoordeeld met 4 van de 5 sterren

Glen the engineer arrived at the stated…

Glen the engineer arrived at the stated time and was polite and informative, letting us know exactly what the issue was and then letting us know how it would be rectified and repaired under the warranty / guarantee.
The replacement of the faulty fan and retesting of the system was completed professionally and and Glen offered us tips on running the boiler efficiently.
Very pleased and Glen was great.

12 oktober 2026
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Antwoord van Ideal Heating

Good morning Paul,

Thank you for taking the time to provide us with your feedback and a great rating, it is greatly appreciated. We are delighted to hear that you are happy with the professional service you received and that your issue was resolved so efficiently.

Kind Regards
Niamh
Ideal Heating

Beoordeeld met 5 van de 5 sterren

A* excellent

A*

problem with boiler .. customer service excellent... engineer 1st class

Thank you for a perfect experience

22 september 2026
Review zonder uitnodiging
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Antwoord van Ideal Heating

Good morning Steven,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received.

Kind regards
Niamh
Ideal Heating

Beoordeeld met 5 van de 5 sterren

Excellent service from engineer thank…

Excellent service from engineer thank you

12 oktober 2026
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Antwoord van Ideal Heating

Good morning Beverley,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received.

Kind regards
Niamh
Ideal Heating

Beoordeeld met 5 van de 5 sterren

Engineer was friendly and polite

Engineer was friendly and polite. And most importantly... my dog liked him

12 oktober 2026
Logo Ideal Heating

Antwoord van Ideal Heating

Good morning Amy,

Thank you for taking the time to provide us with your feedback and a 5-star rating, it is greatly appreciated. We are delighted to hear that you were happy with the friendly service and that your dog approved as well!

Kind Regards
Niamh
Ideal Heating

Beoordeeld met 5 van de 5 sterren

Boiler Service

The engineer phoned up to tell us when he’d arrive and turned up when he said. He was very helpful and polite and efficient.

12 oktober 2026
Logo Ideal Heating

Antwoord van Ideal Heating

Good morning John,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received.

Kind regards
Niamh
Ideal Heating

Beoordeeld met 5 van de 5 sterren

Very pleasant young man explained…

Very pleasant young man explained everything he was doing .

12 oktober 2026
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Antwoord van Ideal Heating

Good morning Margaret,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received.

Kind regards
Niamh
Ideal Heating

Beoordeeld met 5 van de 5 sterren

Nice pleasant engineer efficient and…

Nice pleasant engineer efficient and tidy.

12 oktober 2026
Logo Ideal Heating

Antwoord van Ideal Heating

Good morning Rita,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received.

Kind regards
Niamh
Ideal Heating

Beoordeeld met 5 van de 5 sterren

The engine was respectful of the…

The engine was respectful of the property and very thorough diagnosing the fault and repairing the boiler.

12 oktober 2026
Logo Ideal Heating

Antwoord van Ideal Heating

Good morning Brian,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received.

Kind regards
Niamh
Ideal Heating

Beoordeeld met 5 van de 5 sterren

Very good 👍 service

Very good 👍 service

12 oktober 2026
Logo Ideal Heating

Antwoord van Ideal Heating

Good morning Andrew,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received.

Kind regards
Niamh
Ideal Heating

Beoordeeld met 5 van de 5 sterren

Great Service 5 star

Great communication before engineer arrived he rang to say on his way. He was very thorough and explained everything he did he was polite mannerly and a great guy. Thank you.

12 oktober 2026
Logo Ideal Heating

Antwoord van Ideal Heating

Good morning Lynne,

Thank you for taking the time to provide Ideal Heating with your feedback and a 5-star rating, it is greatly appreciated.

We are delighted to hear you are happy with the service you received.

Kind regards
Niamh
Ideal Heating

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