CeX/Webuy - Ireland Reviews 

45.815
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I always come to CeX for all my technology needs. The website has a great user interface and online shopping is even better with Apple Pay and Klarna available at check out. The prices are always very... Toon meer

Beoordeeld met 1 van de 5 sterren

I sold an old Nintendo to them. Got a voucher. For the last 8 months I have been trying to spend that voucher. Ordered a few times, go canceled due to unavailability. Then finally i bought 2 airtags... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really happy with my purchase from CeX. I bought a PlayStation Portal and it was in excellent condition, just as described. The device works perfectly and looks almost brand new. The whole buying ex... Toon meer

Beoordeeld met 5 van de 5 sterren

CEX is great, race against the waste, repurpose electronics with the peace of mind of a 5 year warranty, I rather buy now from CEX then actually from shop, as I get 5 years warranty and they are very... Toon meer

Bedrijfsgegevens

  1. Elektronica en technologie

Geschreven door het bedrijf

CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity. To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/support

Buy with Trust at CeX

Geschreven door het bedrijf

5 Year Warranty on Everything!
Enjoy the security of a 5-year warranty on the widest range of games and consoles, phones, electronics, computers and much more.

Contactgegevens

4,1

Goed

TrustScore 4 uit 5

46K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(45.815)

4.821 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

I would have liked the GTX 1080 to be…

I would have liked the GTX 1080 to be cleaner when it arrived. It was a little dusty however the price was ok.
The CUP came packed in a CD sleeve and I cringed when handling this. I would have preferred it to be presented in a better way however the price was ok.

28 september 2026
Beoordeeld met 1 van de 5 sterren

Absolute shambles of a company

Absolute shambles of a company. Ordered some headphones multiple times (order numbers 1409160/1405246/1405243/1402569/1402161 just for reference that its not made up CEX). All occasions the orders were cancelled. On one of the orders I actually got an email saying that the order was shipped, tracking number and everything, yet no order, cancelled again. Couldn't be more disappointed and also annoyed with this company. Stay well clear, you'll never get what you want when you order. Never in my life seen anything like it. A complete joke.

Edit.
Have received reply below from CEX. I however did not cancel an order, I did however ask them to cancel one item off the order, which in fact was the order you sent the confirmation of completion and the tracking number so this us an untruth by CEX and I have the email to prove it. So bottom line is everything I have said in my review here is true and I have full irrefutable proof.

6 oktober 2026
Review zonder uitnodiging
Logo CeX/Webuy - Ireland

Antwoord van CeX/Webuy - Ireland

Hi Fergus,

Thank you for your review.

I’m sorry to hear about the repeated cancellations and the disappointment and inconvenience this has caused.

Going through our records, I can see that one of the orders was cancelled at your request. With regard to the other orders, there appears to have been an issue with our inventory management, and I have sent you an email with further details regarding this.

We always aim to fulfil orders accurately. However, due to unforeseen circumstances, there can sometimes be issues with stock availability or inventory accuracy, which may unfortunately result in an order being cancelled.

If you are unable to locate our email, please check your spam or junk folder. Should you have any further queries or concerns, please feel free to reply to the same email thread and we will be happy to assist you further.

Regards,
Nikita.

Beoordeeld met 1 van de 5 sterren

Tried to contact customer service…

Tried to contact customer service wouldn’t let me send in support form. Bought grade A speaker. Box ripped and dented, speaker scratched and dirty- have photos

27 september 2026
Logo CeX/Webuy - Ireland

Antwoord van CeX/Webuy - Ireland

Hi EC,

Thank you for your review.

I’m sorry to hear about the condition of the speaker and the difficulty you experienced when trying to contact us through the support form. Please accept my apologies for the inconvenience caused.

A Grade A item should be in excellent condition. While the retail box may show some minor signs of previous use, the item and its essential accessories should be in mint condition.

I would like to confirm whether the damage occurred during transit, so I have sent you an email requesting a few details and have also provided instructions on how to return the item to us. You can return it by post or visit one of our stores, and the relevant details are included in the email.

If you are unable to locate the email in your inbox, please check your spam or junk folder. Should you have any further concerns, please update the same email thread and we will be happy to assist you further.

Regards,
Nikita.

Beoordeeld met 4 van de 5 sterren

Bargain

Products received was in good working condition,the price was ideal,I mean 1 euro for classic dvd comedies!!!

13 september 2026
Beoordeeld met 2 van de 5 sterren

didn't get colour phone that was online…

didn't get colour phone that was online for sale but more importantly even though phone is 4g it's not the newer 4g volte so can't use it. Couldn't receive calls only random texts.

11 september 2026
Logo CeX/Webuy - Ireland

Antwoord van CeX/Webuy - Ireland

Hi,

Thank you for your review, and I'm sorry to hear that your recent purchase didn't go as intended.

As we deal in second-hand goods, customers are advised to check the product's specifications and compatibility with the manufacturer's before going ahead with the purchase as this may vary depending on the requirements & usage.

Also, we ensure that items sent to the customer match the product description in the order.

I will be sending an email to your registered ID requesting some details. Please check your junk/spam folders in case my email isn't located in your mailbox.

Regards,
Ramson.

Beoordeeld met 1 van de 5 sterren

CEX CAVAN MANAGER made a huge point of…

CEX CAVAN MANAGER made a huge point of allowing my son a 2 week return time as we are not from Cavan. After spending almost €50 when we got home he realized he had bought a game he already had. On our next trip to Cavan we returned to CEX with the game where the Manager totally changed from fake nice when spending money there to being manic and rude when he wished to return the game and purchase a different one. She totally changed personality and started raising her voice and when I asked her to lower the tone of her voice she told us to “get out of my shop”. CEX have replied and totally ignored the issue . Zero stars for CEX CAVAN CUSTOMER SERVICE

3 oktober 2026
Review zonder uitnodiging
Logo CeX/Webuy - Ireland

Antwoord van CeX/Webuy - Ireland

Hi Mary,

Thank you for taking the time to review us.

I note that we have addressed similar experiences that you raised via multiple reviews.

If you'd like to discuss this matter further, please contact us via our support page ie.webuy.com/support and add "Trustpilot - CEX CAVAN MANAGER" in the subject line so we can assist you.

Regards,
Jessica

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