I always come to CeX for all my technology needs. The website has a great user interface and online shopping is even better with Apple Pay and Klarna available at check out. The prices are always very... Toon meer
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I sold an old Nintendo to them. Got a voucher. For the last 8 months I have been trying to spend that voucher. Ordered a few times, go canceled due to unavailability. Then finally i bought 2 airtags... Toon meer
Bedrijf heeft geantwoord
Really happy with my purchase from CeX. I bought a PlayStation Portal and it was in excellent condition, just as described. The device works perfectly and looks almost brand new. The whole buying ex... Toon meer
CEX is great, race against the waste, repurpose electronics with the peace of mind of a 5 year warranty, I rather buy now from CEX then actually from shop, as I get 5 years warranty and they are very... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity. To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/support
Buy with Trust at CeX
Geschreven door het bedrijf
- 5 Year Warranty on Everything!
- Enjoy the security of a 5-year warranty on the widest range of games and consoles, phones, electronics, computers and much more.
Contactgegevens
4,1
Goed
46K reviews
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My Experience in CeX
It was really good found CeX for buying or selling electronic!!!
11 september 2026
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Meta Quest 2
Meta Quest 2
came damaged and controller sync on the oculus was poor, the games would freeze and screen tear was frequent, the head strap was stained and twisted, the controller came broken and i had to replace it, it said it would come in “good condition”. Won’t be ordering again
25 september 2026
Antwoord van CeX/Webuy - Ireland
Hi Adam,
Thank you for taking the time to review us.
I am truly sorry to hear about the poor experience you had with your Meta Quest 2 and that the item did not arrive in the condition you expected.
We strive to ensure all items meet our standards before they are dispatched, and it is very disappointing to learn that you received a damaged headset with performance issues, a stained strap, and a broken controller.
Rest assured, I will be raising this with the store management so that corrective measures are reinforced and such instances can be avoided.
I've noticed that the item has been returned to the store and I will be sending an email to your registered ID to assist you further. Do check your junk/spam folders in case my email isn't located in your mailbox.
Regards,
Ramson.
5 yr warranty is good but bad packaging…
5 yr warranty is good but bad packaging and a bit more than normal expensive
25 september 2026
Antwoord van CeX/Webuy - Ireland
Hi Anthony,
Thank you for your review, and I'm sorry to hear that our packaging and pricing haven't met your expectations.
We have packaging standards in place where items are adequately packaged for safe transit and delivery. Rest assured, I will be forwarding this review as feedback to the store team so that their measures can be reassessed.
Further, we have a dedicated team that decides our buying and selling prices after considering our stock levels, pricing trends, market demand for the item/s, and several other economic factors.
Should you wish to discuss this further or have any concerns, please write to us through our support page https://webuy.com/support/ with "TP - 1401548" in the subject line and I will be happy to help.
Regards,
Ramson.
The product was brand new and in…
The product was brand new and in excellent condition. The box contained the phone and battery, but the plug and wire was missing. This was quickly sorted out within a few days.
24 september 2026
Bought a Xbox 360 Slim from CEX Wilton…
Bought a Xbox 360 Slim from CEX Wilton in Cork, when I got home the controller was faulty.
I returned it the following day and they replaced it. When I got home that controller too was faulty.
The Xbox 360 power adapter also had an issue. When it was powered on for a few minutes it made a loud grinding noise. Had to turn it off as it was an electrical danger.
The following week I returned the power Block and controller. They said they could swap the controller for another one but I needed to return the whole console if I wanted to change the power block as they couldn't just swap one thing for another, yet it was ok for the controller.
I got frustrated because I live over an hour away and this was the second time. The manager came over told the person I was dealing with to not give me a controller and make me bring the whole console back. He accused me if being aggressive and for shouting when I never once raised my voice.
I asked was he the manager and he said yes. I asked him for his name so I could make a complaint and he refused to give me his name.
I drove home and returned with the console.
They had agreed to swap it with one of two they had in stock but when I got there they told me they needed to book it in for a warranty check.
I told then this wasn't the agreement and they said that's they have to before they could change it for another.
I asked for a refund and they said they can't give a refund because the manager was on break.
I left the store with a broken and dangerous console that CEX Wilton sold.
Disgraceful service and ripping people off.
I'll buy a new power block online before giving them my business again.
3 oktober 2026
Review zonder uitnodiging
Antwoord van CeX/Webuy - Ireland
Hi JJ,
Thank you for your review
Please accept my unreserved apologies for the issues outlined by you.
We have guidelines in place to ensure that all items are thoroughly tested and that they function as expected before being offered for sale. Where any issues are identified during the testing process, the item would fail the relevant checks and would not be purchased, let alone offered for sale to our customers.
If any issues are encountered after purchase, our customers are welcome to return the item to us. Once the necessary checks have been carried out, an outcome can be provided in line with our returns policy.
Where the issue relates to an included accessory, we are also happy to check whether a suitable replacement can be arranged. This would, however, be subject to availability, and if a replacement is not available, we will be happy to explore an alternative arrangement to help ensure that the item can continue to be used as intended.
As you have been in touch with us via email, I have addressed the points you raised on the existing email thread and have also initiated an investigation with the store. Once further updates have been received, I will reply to the same thread and provide you with an update outlining a resolution.
Regards,
Ashwin
Excellent would recommend Chealer way…
Excellent would recommend Chealer way of buying products 👌
3 oktober 2026
Review zonder uitnodiging
CEX is what’s this word needs.
CEX is great, race against the waste, repurpose electronics with the peace of mind of a 5 year warranty, I rather buy now from CEX then actually from shop, as I get 5 years warranty and they are very good if things go wrong. The one thing I don’t like is when you order something online it ought not be in physical stock anymore. But you only find out after a week or so. Apart from that, Keep it up, great company great service.
24 september 2026
Staff in the store at the mill…
Staff in the store at the mill clondalkin very helpful
10 september 2026
I bought ps4 slim
I bought ps4 slim. It was a wonderful experience buying from them. I did have some issue with the ps4 when I received it but the summer service was fantastic, the sorted the issue efficiently.
10 september 2026
Bought a ps5 here just over a month ago…
Bought a ps5 here just over a month ago and the hdmi port was split under normal use and I’m now getting charged 120 euro for a fix because the damage was physical. Never dropped it or moved the cable too awkwardly only other explanation is that cex sold me a ps5 with a hdmi cable already on its last legs the ps5 also came with a broken controller that I couldn’t return because I missed a 24 or 48 hr window you cant make this up
29 september 2026
Review zonder uitnodiging
Antwoord van CeX/Webuy - Ireland
Hey Sam,
Thank you for your review, and sorry to hear this.
All items, along with their accessories, are thoroughly tested as per our operational procedures, and they are purchased only once they clear testing.
Apart from these checks, we also ensure that the item and its accessories are intact and if they have been tampered with or are damaged, such devices are not purchased, let alone sold forward.
If the item develops a functionality issue after sale, we review it as per our 5-year warranty policy, but it does not include physical/accidental/user damage, water damage or repairs/unlocking done by a third party.
Furthermore, we also have a 2-day goodwill returns policy in place wherein if customers are not satisfied with their purchase for any reason, they can return it to us within 2 days of purchase for a voucher refund. We do not offer card/cash refunds for unwanted purchases as per our store returns policy.
To discuss any further details, you can write to us via our contact form on ie.webuy.com/support, and we shall assist you.
Regards,
Jessica
nice fast and proffesional
8 mei 2026
Everything just worked to be honest
Everything just worked to be honest. It shipped and arrived on time and was as described.
10 september 2026
Excellent value.
22 september 2026
Very easy and quick
Very easy and quick. Staff are pleasant and whole process was completed in matter of hours.
23 september 2026
Unbelievable customer service
Unbelievable customer service - I was kept well informed and treated with such respect- a pleasure to deal with. Definitely a fan of the Cork shop 👍🏻 and their general customer service team
2 oktober 2026
Review zonder uitnodiging
it worked when it arrived
10 september 2026
Quality issues
The last two times I purchased from them, the products were faulty. I probably won't order again now.
1 januari 2026
Antwoord van CeX/Webuy - Ireland
Hi Leanne,
Thank you for your review, and please accept my apologies for your experience.
All items we buy undergo testing, and only the items that clear testing and meet our buy-in standards are purchased and resold. However, this step seems to have been missed here.
To work towards a resolution, kindly return the items as per our online returns policy: https://tinyurl.com/3jj7p9jc. If bought in-store, kindly refer to the returns policy here: https://tinyurl.com/3aedk334.
Should you have any other queries, feel free to write to us from our website (ie.webuy.com) and we will be happy to help.
Regards,
Saanchi
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