I always come to CeX for all my technology needs. The website has a great user interface and online shopping is even better with Apple Pay and Klarna available at check out. The prices are always very... Toon meer
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Lees wat reviewers zeggen
I sold an old Nintendo to them. Got a voucher. For the last 8 months I have been trying to spend that voucher. Ordered a few times, go canceled due to unavailability. Then finally i bought 2 airtags... Toon meer
Bedrijf heeft geantwoord
Really happy with my purchase from CeX. I bought a PlayStation Portal and it was in excellent condition, just as described. The device works perfectly and looks almost brand new. The whole buying ex... Toon meer
CEX is great, race against the waste, repurpose electronics with the peace of mind of a 5 year warranty, I rather buy now from CEX then actually from shop, as I get 5 years warranty and they are very... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity. To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/support
Buy with Trust at CeX
Geschreven door het bedrijf
- 5 Year Warranty on Everything!
- Enjoy the security of a 5-year warranty on the widest range of games and consoles, phones, electronics, computers and much more.
Contactgegevens
4,1
Goed
46K reviews
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I bought one apple mason mouse and…
I bought one apple mason mouse and doesn’t work, I went to the CEX shop to change and it was very good experience because I recorded a voucher to buy another one and arrived too fast, thank you for everything.
24 september 2026
Order my tablet
Order my tablet, was ready for collection the next day, very happy! only when I went to collect it , the girl gave me the wrong charger which I didn't notice till I got home ,
24 september 2026
Cex is my go to store
Product in excellent condition and service excellent. Prompt delivery
9 september 2026
Delivary was on time highly recomend to friends and family
Delivary was on time i recomed cex to my friens a d famlily .a excelnt service .
23 september 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
send the product you pay for
send the product you pay for. The last 3 item's i bought online were wrong item's.
24 september 2026
Antwoord van CeX/Webuy - Ireland
Hi Eddie,
Thank you for your review and I am sorry that your recent purchases didn't go as intended.
We ensure that items are purchased under the correct listing based on the relevant details provided. However, given the volume of items we receive and process on a daily basis, we can never eliminate the factor of human error, despite the checks we have in place.
To assist you further, I have sent an email to your registered email address requesting additional details. Please reply soon and I will be happy to look into this.
Regards,
Ashwin
Customer service let down
Abysmal customer service 1 reply a day after sending the wrong product out. Not even an attempt to resolve the issue even after I showed customer service which store had the correct product. No way of getting in contact with anyone apart from opening a case through the website and waiting for email response
24 september 2026
Antwoord van CeX/Webuy - Ireland
Hi Jake,
Thank you for your review.
We ensure that items, along with their essential accessories, are checked before being offered for sale to ensure they function as intended. I would like to extend my apologies if this was overlooked on this occasion.
Once the item has been returned to us, we will carry out the necessary checks and, where a suitable replacement is available, arrange this accordingly. If a replacement is not available, a refund will be processed in line with our returns policy.
Since you have been in touch with us via email, my colleague will reply to the thread soon to assist you further.
Regards,
Ashwin
This is an unacceptable delivery…
This is an unacceptable delivery service.
I purchased a PlayStation 4 game with a stated delivery time of up to 5 business days. From the 6th business day onwards, the tracking repeatedly claimed that delivery was unsuccessful because nobody was available to receive the package.
This is completely inaccurate. The delivery address is my workplace, a hotel that operates 24/7 and always has staff at reception.
I have now been told to collect the package, but without even being provided with a collection address.
I expect clear information about where my package is and where I can collect it.
23 september 2026
Antwoord van CeX/Webuy - Ireland
Dear Felipe,
Thank you for your review. We understand that you are waiting for the delivery of your order.
Usually, delivery should take no more than 3 to 5 working days. However, we ask that you allow up to 14 working days for the items to arrive, as all items are sourced and dispatched from any of our stores across the region.
Please also note that, in accordance with our shipping policy, online orders placed through our IE website can only be delivered within Ireland. Orders are delivered either to the registered billing address associated with the payment card used or to the IE address provided on your WeBuy account.
In this instance, I can see that the delivery address provided for the order is in Portugal rather than Ireland. This may result in a delay or, potentially, an unsuccessful delivery.
To look into this further, I have sent an email to your registered email address. If you do not see it in your inbox, please check your Spam or Junk folder.
Regards,
Rahul
Perfect goods delivered fast
Perfect goods delivered fast. Will definitely use again
22 september 2026
The watch arrived quickly and was well…
The watch arrived quickly and was well packaged. The watch itself was very dirty and quite scratched as well as having a very poor battery life. I wouldn't order from them again.
22 september 2026
Antwoord van CeX/Webuy - Ireland
Hi Clare,
Thank you for your review.
I am pleased to hear that the delivery was prompt and the package was well packed. However, sorry to hear that the watch received wasn’t as expected.
We deal in second-hand products and aim at purchasing good quality and fully functional items. Along with the checks we carry out, we also make sure that a wipe is given to the product so it is in clean and hygienic condition for the next user.
If the item is not working as expected, I would request you to return it as per our online returns policy (https://bit.ly/3mRuVTQ). You can either post it using our prepaid shipping label or you can take it to your nearest CeX store and the staff will assist you with the returns.
If you need any further assistance, please contact us via our contact form at ie.webuy.com/support and add “Trustpilot - The watch arrived quickly and was well packaged” in the subject line so I can assist you.
Regards,
Jessica
Excellent communication and efficient.
23 september 2026
Great DvDs and great and friendly service
Always great, someone helped with a delivery issue, thank you
22 september 2026
Fair treatment and excellent customer…
Fair treatment and excellent customer service.
23 september 2026
Thanks again for my dvds
Thanks again for my dvds. Quick delivery one happy customer. Definitely will be using your service again
8 september 2026
sent me the wrong thing not what I purchased
sent me the wrong thing not what I purchased had to jump through hopes to get it replaced for the right thing I purchased
22 september 2026
Antwoord van CeX/Webuy - Ireland
Hi Kenneth,
Thank you for your review and I apologise for the error with your order.
We have quality standards in place where items are checked before dispatch to ensure they are correct as per the order but it seems this was overlooked in your case.
I've noticed that along with feedback forwarded to the sending store management for internal review, my colleague assisted you via email and offered a resolution.
I appreciate you returning the incorrect item to us for a full refund, and I hope you are happy with your recent purchase.
If you have any other questions or concerns, feel free to contact us through our support page https://webuy.com/support/
Regards,
Ramson.
Quick delivery.
23 september 2026
Normally I have a pleasant experience
Normally I have a pleasant experience. But this time I had an issue with a missing disc.( missing disc No 2 of 3)
I contacted customer support and the store said they couldn't find it ( I know that's a lie) and I could send it back or go to the store for a refund.
As the DVD was 1 euro that puts me out of pocket to try correct the situation either driving to the store or posting it back.
Now I have to worry every time I order will I actually get the discs I order as for the cost a 1 euro the staff don't seem to give a shit. not happy
19 september 2026
Antwoord van CeX/Webuy - Ireland
Hi Michael,
Thank you for your review.
I am truly sorry to hear about the missing disc in your order and I understand the inconvenience this may have caused.
We have operating procedures in place where items are checked before dispatch to ensure they are correct and complete with all the parts. However, it appears that this was overlooked in your case.
I've noticed that feedback has already been forwarded to the sourcing store management for internal evaluation. Unfortunately, the store was unable to locate the missing disc, and hence a resolution was provided to return the item to us.
I'll be replying to the same email to assist you further. Feel free to write back for more help.
Regards,
Ramson.
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