Had 2 great experiences while I was setting up for print I was stuck and didn’t know what to do. Eli helped me for over an hour. Not sure what time it was for him, but it was midnight for me. I really... Toon meer
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Kurt was such a great help. He was very attentive and walked me through each step carefully. He was also very patient and stayed connected until all my questions were answered. Amazing customer servic... Toon meer
Kurt, our client service representative, was amazing. We had 3 in total, but Kurt was the most knowledgeable, quick to answer questions, and patient beyond belief. The other 2 representatives woul... Toon meer
Kurt was the absolute BEST!!! He was patient and very Knowledgeable... Found the problem and fixed it immediately... He took his time with me and again TOTALLY AMAZING TECH.. If I could give him 10 st... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
InkSonic is a leading solutions provider for the global garment printing industry. We offer lightweight and professinal DTF, DTG, and UV DTF printers, along with premium inks, transfer films, and consumables, enabling businesses to achieve maximum efficiency at minimal cost. Our compact, high-performance printers make custom printing accessible to small businesses, home offices, and workshops. We take pride in our dedicated team, offering lifetime 1-on-1 support, industry-leading warranties, and specialized after-sales service to help you set up and optimize your printer. With a customer-first approach and continuous innovation, InkSonic ensures that you can confidently scale your business, knowing our expertise is always by your side.
Contactgegevens
Verenigde Staten
- support@inksonic.com
- inksonic.com
4,6
Uitstekend
234 reviews
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Fatima was really awesome
Fatima was really awesome. I had another issue with my printer. Fatima spent 5 hours with me to get it back going. Wasn't going to quit until it was done. Thank you so much Fatima. So far everyone in customer service has been very kind and helpful. Please don't hesitate to contact them for any issues you may be having with your DTF printer. They will help you until it's fixed.
21 april 2026
Review zonder uitnodiging
Fatima was awesome and very helpful!
21 april 2026
Review zonder uitnodiging
Fatima was the fastest most enjoyable…
Fatima was the fastest most enjoyable competent person ive dealt with in a long time. Thanks again for all of your help.
21 april 2026
Review zonder uitnodiging
Joan is awesome she went in there and…
Joan is awesome she went in there and got the job done
21 april 2026
Review zonder uitnodiging
I've got to say the tech support here…
I've got to say the tech support here is beyond excellent. Joan was my tech B today, not only did she solve my issues, she told me what I was doing wrong! I am so happy I chose this company
20 april 2026
Review zonder uitnodiging
Fatima…
Fatima has been working with me to get my DTF printer up and running. She has so much patience and the attitude she has shown me is 100%. I am grateful she was the one that got my initial contact when we started working on this. We haven't gotten it straighten out yet but with her expertise im sure it wont be long. Also, THANKS for putting someone on USA time to assist. TEAM FATIMA!!!!
20 april 2026
Review zonder uitnodiging
It was a fast process I’m happy
It was a fast process I’m happy
19 april 2026
Review zonder uitnodiging
My technician was really good
My technician gave me clear instructions and information
It was super helpful and the problem I was having it was fixed right away
19 april 2026
Review zonder uitnodiging
Kurt was a great help to me and very…
Kurt was a great help to me and very patient. He also helped with my knowledge on my ink sonic. I so appreciate his assistance and help. He was quick to jump on my issues and helped every step of the way and made sure it was all good. Thank you Kurt.
19 april 2026
Review zonder uitnodiging
Was helpful in getting my program…
Was helpful in getting my program working.
19 april 2026
Review zonder uitnodiging
Solved the issue i was having and…
Solved the issue i was having and stayed thru print testing. Was very helpful and most courteous.
19 april 2026
Review zonder uitnodiging
Kurt spent hours on the phone with me…
Kurt spent hours on the phone with me trying to fix my computer. Unfortunately the motherboard went out. I appreciate all of his time and effort.
18 april 2026
Review zonder uitnodiging
Always Helpful!!
Even though it has been stressful on my end learning my new printer and program…. InkSonic has not let me down yet! This evening I got connected with Kurt! Fixed me all up and ready to run again. For those who complain about the InkSonic company, please make sure you download the WhatsApp and the TeamReview just like the instructions tell you to do! InkSonic even spent 4 hrs on the WhatsApp with me when we unboxed it to set it up.
17 april 2026
Review zonder uitnodiging
White ink correction
Kurt, was awesome! I was having trouble with my white ink coming through and he resolved the problem very quickly. Great customer service and also helping me to solve another issue with my film and has already scheduled my next appointment! Thank you Kurt for all of your hard work!
17 april 2026
Review zonder uitnodiging
Great experience!
Joan was very patient and extremely helpful. She 100% fixed all my problems! She’s the BEST!
17 april 2026
Review zonder uitnodiging
Kurt was extremely helpful with my…
Kurt was extremely helpful with my printer. He was professional, patient, and knew exactly how to fix the issue quickly. Everything is working perfectly now. I really appreciate his support and would definitely recommend him to anyone needing help!”
17 april 2026
Review zonder uitnodiging
Kurt was absolutely amazing
Kurt was absolutely amazing! Beyond grateful for all his help! He was patient and helped me out through the whole process!
16 april 2026
Review zonder uitnodiging
Muy buen servicio la atecion 24/7 me…
Muy buen servicio la atecion 24/7 me explico y me ayudo en todo muy a gusto con el servicio
16 april 2026
Review zonder uitnodiging
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