Had 2 great experiences while I was setting up for print I was stuck and didn’t know what to do. Eli helped me for over an hour. Not sure what time it was for him, but it was midnight for me. I really... Toon meer
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Kurt was such a great help. He was very attentive and walked me through each step carefully. He was also very patient and stayed connected until all my questions were answered. Amazing customer servic... Toon meer
Kurt, our client service representative, was amazing. We had 3 in total, but Kurt was the most knowledgeable, quick to answer questions, and patient beyond belief. The other 2 representatives woul... Toon meer
Kurt was the absolute BEST!!! He was patient and very Knowledgeable... Found the problem and fixed it immediately... He took his time with me and again TOTALLY AMAZING TECH.. If I could give him 10 st... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
InkSonic is a leading solutions provider for the global garment printing industry. We offer lightweight and professinal DTF, DTG, and UV DTF printers, along with premium inks, transfer films, and consumables, enabling businesses to achieve maximum efficiency at minimal cost. Our compact, high-performance printers make custom printing accessible to small businesses, home offices, and workshops. We take pride in our dedicated team, offering lifetime 1-on-1 support, industry-leading warranties, and specialized after-sales service to help you set up and optimize your printer. With a customer-first approach and continuous innovation, InkSonic ensures that you can confidently scale your business, knowing our expertise is always by your side.
Contactgegevens
Verenigde Staten
- support@inksonic.com
- inksonic.com
4,6
Uitstekend
234 reviews
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Today I needed help with my printing…
Today I needed help with my printing parameter’s in my software and Kyle logged into my laptop and got it fixed for me. I needed it to print according to my 13 inch paper and he was patient and was able to get it fixed for me. I greatly appreciate Kyle for helping me
16 april 2026
Review zonder uitnodiging
Kurt was amazing
Kurt was amazing. He walked me through every step of the way. He was kind and patient with me. Great customer service.
16 april 2026
Review zonder uitnodiging
Fatima was efficient and knowledgeable
Fatima was efficient and knowledgeable. This individual was able to address my issues promptly and effectively. Knew exactly what my concerns were and addressed immediately. Saved me so much downtime!!! If I have any other problems, I will be asking for this individual!!!
16 april 2026
Review zonder uitnodiging
Joan is great!
I was having issues but having a tech like Joan with great costumer service and lots and lots of patience made the difference!
15 april 2026
Review zonder uitnodiging
My experience has been great with Fatima!
My experience has been great with one in particular customer service agent. Their name is FATIMA.. They set up the waste ink program file for me. Was patient with me and understanding and helped me get my printer going again and I really appreciate it. This is the second time the same person has helped me and they deserve a raise. thank you so much. I love my printer and thank you so much to the great customer service.
15 april 2026
Review zonder uitnodiging
Very helpful
I gave it a four star only because I shouldn't have these problems with this printer so early on and it's barely 6 months. But every time I reached out to customer service they always took their time and helped me. Today Fatima help me and she's working on resolving the second issue but the first issue she fixed
15 april 2026
Review zonder uitnodiging
Amazing Tech
The tech that I was given today was by the name of Joan. She was amazing with assisting me with my needs and made sure to get them resolved before letting me go on about my day.
14 april 2026
Review zonder uitnodiging
Amazing help and patience while setting…
Amazing help and patience while setting up the printer and software
14 april 2026
Review zonder uitnodiging
Fatima is Awesome
I did a online chat today and they scheduled tech support in 2 hours. Fatima did a great job assisting me with the installation of the RIP software. Also sent videos to help with installing the inks. And other things to know.
14 april 2026
Review zonder uitnodiging
The Tech Fatima was patient and Knowledgeable
The Tech Fatima was patient, very knowledgeable and hung in there with me until we had that printer going and with ease
Thanks Fatima
Great Job!
13 april 2026
Review zonder uitnodiging
Fatima walked me through each issue and…
Fatima walked me through each issue and helped me get my machine going again. I have never been let down yet
12 april 2026
Review zonder uitnodiging
White ink not working
My white ink was not printing and we spent two hours working to solve the problem. We were successful!
8 april 2026
Review zonder uitnodiging
james was an amazing help
2 april 2026
Review zonder uitnodiging
Kyle was very helpful and knowledgeable…
Kyle was very helpful and knowledgeable on troubleshooting shooting my problem . My rating is a 10 plus !!
2 april 2026
Review zonder uitnodiging
Amazing amazing amazing customer…
Amazing amazing amazing customer service. Jade and James were sooooo helpful.
1 april 2026
Review zonder uitnodiging
Fue una gran experiencia..
Fue una gran experiencia... La respuesta con el equipo de Support fue muy rapida y Joan fue muy amable y muy eficiente y me ayudo con todo...
1 april 2026
Review zonder uitnodiging
James was excellent
James was excellent! Very knowledgeable and super helpful! He was very kind and helped me get my machine working.
1 april 2026
Review zonder uitnodiging
The tech support always fix my…
The tech support always fix my problems, I'm so grateful to having them fix my problems and they are very patient with me. .I recommend them 100%
31 maart 2026
Review zonder uitnodiging
Showed me exactly what to do with…
Showed me exactly what to do with pictures
31 maart 2026
Review zonder uitnodiging
He walked me through the steps
He walked me through the steps. Solved the issues with no issues. Thank you
30 maart 2026
Review zonder uitnodiging
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