Had 2 great experiences while I was setting up for print I was stuck and didn’t know what to do. Eli helped me for over an hour. Not sure what time it was for him, but it was midnight for me. I really... Toon meer
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Lees wat reviewers zeggen
Kurt was such a great help. He was very attentive and walked me through each step carefully. He was also very patient and stayed connected until all my questions were answered. Amazing customer servic... Toon meer
Kurt, our client service representative, was amazing. We had 3 in total, but Kurt was the most knowledgeable, quick to answer questions, and patient beyond belief. The other 2 representatives woul... Toon meer
Kurt was the absolute BEST!!! He was patient and very Knowledgeable... Found the problem and fixed it immediately... He took his time with me and again TOTALLY AMAZING TECH.. If I could give him 10 st... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
InkSonic is a leading solutions provider for the global garment printing industry. We offer lightweight and professinal DTF, DTG, and UV DTF printers, along with premium inks, transfer films, and consumables, enabling businesses to achieve maximum efficiency at minimal cost. Our compact, high-performance printers make custom printing accessible to small businesses, home offices, and workshops. We take pride in our dedicated team, offering lifetime 1-on-1 support, industry-leading warranties, and specialized after-sales service to help you set up and optimize your printer. With a customer-first approach and continuous innovation, InkSonic ensures that you can confidently scale your business, knowing our expertise is always by your side.
Contactgegevens
Verenigde Staten
- support@inksonic.com
- inksonic.com
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Thanks James
James assisted me today. He was patient and kind. When I was on with him, i knew i would leave with resolution. James was thorough and helped me in under 30 minutes.
Kurt was wonderful
Kurt was wonderful. He made sure everything was working before he got of the phone. He also let me know the reason for my problem . Thank you Kurt for your kindness and patience.
Very helpful and reaching Thank you so…
Very helpful and reaching Thank you so much
Very patient
Very patient, very helpful & was able to solve all my problems
James was wonderful and fixed all my…
James was wonderful and fixed all my issues. He took his time and explained everything with screenshot too. Thank you James you are the best!
Jade was amazing!!!
Jade was amazing!!!! Quick easy and fixed the problem Thanks Jade for making this a great experience.
James is the person I always go to
James is the person I always go to. He was so patient and helpful to me.
I'm still learning how to run my printer and the programs to it.
I was having an issue getting a white backing and didn't have a clue. I contacted IS right away, James came to the rescue. He walked me through the process to fix it. I asked questions and he answered them with patience and understanding. Since you can only give 5 stars, I will give 10.
Jade was a great help with my printer…
Jade was a great help with my printer and was able to get it working again.
I'm 75 yo with limited computer…
I'm 75 yo with limited computer experience and Micheal hung in there and got me "printing" in a single long conversation
Jade was amazing
Jade was amazing, she helped me with the issue I was having and resolved it!
Was very helpful
Was very helpful, resolved my issue in no time.
I had a problem and They told me what…
I had a problem and They told me what to do to fix it.
the support was fast and solved the…
the support was fast and solved the problem with first suggestion.
Tech support AMAZING!!!
Agent was non the less very professional, knew what they were doing, gave clear instructions and customer service and response time was AMAZING!!!!! Definitely call tech support if u need help with anything!!!!!! Ty Jade u were AMAZING!!!
Jade
Jade, was amazing helped me fix what was wrong with the printer and showed me some stuff that I was missing and steps, I needed to do to print correctly.
Servicio post venta de primera
Servicio post venta de primera, te ayudan en todo y en Español, algo de agradecer mucho. Los envíos correctos y ahora a darle caña a la impresora.-
Jade with inksonic
Jade was very helpful and patience with me. I was not prepared with the team viewer app and Jade sent the linked and helped me get on. Then Jade was able to get my InkSonic working better so I can make my family and friends shirts for upcoming trips.
I got the answer to my question.
My technician name was name joan she…
My technician name was name joan she was a great help she listened, she had the knowledge of everything that was going on it did not take no time from beginning to end it was a great experience?Watching her work on team viewer. Thanks for a learning process joan ♥️
Siexh was the most helpful
Siexh was the most helpful. I was able to resolve an issue I’ve had for 3 days.
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