inksonic.com Reviews 234

Cherry help me today with my quick question and she was quick also, thank you for your help

Excellent support! The only problem is their hours, no US daytime hours. Their support team is very knowledgeable and I have yet to come across a problem they cannot solve. Thank you for all the help!

I had issues with the printer and Cherry helped and got me working again quickly. Thank you so much for the great customer service.

I needed help with my new printer and Paisley was such a great help.

Paisley helped me for around 3 hours just to help me get my printer working and I couldn’t be more appreciative!

Paisley helped me for over an hour trying to figure out what what causing my prints to have white spots throughout them. She didn't give up until we fixed the issue!!

es una experiencia unica gracias a paisley por su ayuda pasiencia y su gran capasidad para resolver ayudar y,estar con personas con gran capasidad y asesoria hace que la confiaza y la seguradad sea una verdadera experiemcia unica , mil gracias PAISLEY

Cherry was a breathe of fresh air! Helped me beyond I expected with my stubborn self. Lol. She was extremely helpful with what I needed help troubleshooting. Thank you for saving me BUG TIME, Cherry! You’re the best!!!

The help with setup and troubleshooting was amazing. Every question or problem that I had was resolved and I'm printing now with no issues.

I was having issues with my printer getting up and ready and Cherry did just that! She was very patient and helpful!
My printer is now working and I cant wait to print my first image😊

It's a solid scam!! You pay thousands of dollars just to waste more money on parts. We have barely had the machine for 6 months, didn't get many prints out of it spent more time on with a tech and now needing more parts. Customer service starts to be okay than ghosts you. I would not recommend at all!!!

Cherry was great! Was fast with helping with our issues & getting it fixed fast.

Jessica, herself was great, the software sucks though. Truthfully, I wouldn't have bought the printer if I knew I was limited to the software, it is very very basic and useless to professionals. Cad link is superior in every way, I wish I hadn't tried to save a few bucks, I deeply deeply regret this purchase!
They actually require their employees to get screenshots of customers reviews, forcing good reviews basically. I fell victim to it twice and gave good reviews because I felt intimidated. I actually believe this is illegal I did not just happen upon this review site, they sent me to it requesting a review and send them a screenshot back of it

Extremely difficult service. I returned all items unopened and had them all signed for and they have yet to issue a refund. If you are going to buy, DO NOT USE THEIR WEBSITE... They will take everything they can from you.

I appreciate the customer service staff at InkSonic they are fully capable to assist one through any difficulties you may experience. The machine R1390 when fully operational is a workhorse and produces nice film output.

Thank you so much to Paisley for his time and patience, I greatly appreciate the help that he was able to offer in helping me work out the kinks on my printer! Thank you so very much again!!

Paisley was such a great help and very patient with me. Paisley took the time to listen to my issues and walk me through the steps to correct the problem. Thank you so much!!

I had the pleasure of being helped by Paisley. Paisley was WONDERFUL came rite in and went directly to the problem and got it resolved within no time.

It was great and easy the customer service reps are great every time I need help they are there thank you guys very much

Gina, was awesome, very helpful with resolving the issues I was having with my settings. Thank you Gina for your prompt attention to this matter.