INPRNT Reviews 133

TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Incredible quality prints. 14 years commercial videographer and photographer and I’ve never encountered such quality on a print. Absolutely flawless. The customer service somehow upholds that same sta... Toon meer

Beoordeeld met 5 van de 5 sterren

I purchased a sweet print & rather than framing it myself (time=money) I sprung for the ready-to-hang acrylic block and I couldn't be happier. I'm impressed with the quality of the work and the profes... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Support was very helpful and helped assuage my worries about the long delivery time (I assume it's because of my country honestly; and even then I don't mind the long wait). The print itself is in g... Toon meer

Beoordeeld met 1 van de 5 sterren

When buying online, and accepting order there are hidden costs ( as much as the cost of the print!!) that need to be paid once parcel arrives home a month later. You are forced to accept or loose you... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kunstgalerie
  2. Digitale afdrukservice

Geschreven door het bedrijf

Since INPRNT was founded in 2006, we have worked to help artists spend more time doing what they love: creating. We make gallery quality art prints at our studio, handling all aspects of printmaking, shipping and customer service.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

133 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 57% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 1 van de 5 sterren

Blurry, Extremely Overpriced, & Extra Charges

I ordered 4 small art prints which were terrible quality, very blurry images. The person from this company who I was emailing with completely ignored my mention of the quality issues (they did not say anything regarding it and did not request that I provide photos of the prints). I was also charged $20 extra upon delivery of these 4 tiny pieces of paper because (according to the post office worker I spoke to who looked into this issue for me on their end) this company ships things weirdly/incorrectly and DHL went about it in a way that costs Canadian customers extra money because (and once again, this is what the actual postal worker who gave me my package told me) DHL hands packages off to Canada Post and then charges Canada Post a second delivery fee that then the customer is forced to pay. I order online from the US very often, and this was a very tiny, almost weightless package that definitely should not have acquired extra charges. I contacted customer service about both of these issues and they did absolutely nothing and were not helpful at all.

26 april 2026
Review zonder uitnodiging
Logo INPRNT

Antwoord van INPRNT

Hi Emma!

We appreciate your feedback. Just to add some details to clarify info on your initial and then updated review. We heard your concern and we thank you for sending a photo of the label on the package. The label showed there was a COD for import tax that was levied by Canada Post on behalf of the receiving country. DHL paid this in advance for you to help expedite delivery. There was no additional shipping or transit fees and we note the possibility of import for international orders at checkout. COD charges are never ‘additional shipping costs’. The itemized amounts showing the import tax and the brokerage fee are listed on the shipment you sent a photo of. We are so sorry the representative from Canada Post gave you incorrect info. We know how frustrating that can be.

Also please note that import is calculated via value of the shipment. Not by weight or size. CA Post should have conveyed that additional information to help clarify the itemized receipt.

The prints ordered were our micro prints that are 4 x 5 inches and your concern about them being blurry was brought up after we noted we couldn't refund import fees. We were waiting for images of any possible issues with the prints but never heard back. We’re still happy to look into that for you.

We understand import fees can be surprising, and unwelcome, it looks like this was your second order and your prior order was shipped via the same method and service. The fee and import was also charged and collected on your prior order in the same manner. Thank you for your business and if you need additional support please reply to your open ticket, our support team is available Monday - Friday 9 to 5 PM EST.

Beoordeeld met 5 van de 5 sterren

Beautiful artwork by Juniper Nielsen

Beautiful artwork by Juniper Nielsen! Professionally reproduce and packaged for shipping although one print hidden. Susanne in customer service very responsive to that issue.
Thank you!

9 maart 2026
Beoordeeld met 2 van de 5 sterren

Print Quality feels lower and cheap than expected

I recieved 3 pieces of art and I honestly have to say that I'm rather disapointed to say the least. The quality feels cheap like the color will come off if I ran my fingers across it. Also the printing itself seems rather fuzzy like it was printed below 300ppi(the average for printing digital art) I personally do not know the inner workings between an artist selling the print and inprint themselves but overall Im not impressed. I also take issue with the fact that even though I ordered an 8x11" print, the actually art doesnt go all the way to the edge or even as close as possible to the edge as it comes out with a near 2" white border.

16 februari 2026
Review zonder uitnodiging
Logo INPRNT

Antwoord van INPRNT

Hi Terry, Please reach out to support for assistance with that. The site automatically ensures all prints adhere to 300 DPI printing minimum, so we want to look into the artwork file to see what may be causing the issue. Please note that product pages note that all prints include a 1" margin and the size listed is the sheet size. This is also included on the product mockup.

Beoordeeld met 3 van de 5 sterren

Running behind promised schedule

Today was the last day of the quoted 5-7 business days for standard production of a print.

Had I known that was an inaccurate time frame, I would have either paid for expedited production and shipping or gone to another vendor that is comparable or lower in price than INPRNT, that would have delivered on their quoted time line.

I'm waiting for my print (that will arrive after the holiday I purchased it for) and will update once received.

In my experience in project management, and customer experience, always over estimate production times by about 10% so you don't end up looking like liars or false advertising.

12 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

SeaWolf approved!

Incredible quality prints. 14 years commercial videographer and photographer and I’ve never encountered such quality on a print. Absolutely flawless. The customer service somehow upholds that same standard. I had a small issue that was completely my fault and they handled it as if it was theirs. 100/10 would purchase from this company. Thank you guys for all you do.

14 januari 2026
Beoordeeld met 1 van de 5 sterren

Paid extra, received nothing

I purchased a print in Dec 12, 2025 and paid extra shipping fee (~18 USD) to have it delivered to Italy as soon as possible.
After 15 days during which the print was apparently stuck in Florida, I contacted the customer service and they kindly provided me with updates and new tracking URLs.
However, nothing changed: the item is now stuck in Germany since Dec 26, 2025, and the print I paid extra fee for is not here.
I'm sorry, because I think this bad service is detrimental to local artists wanting to sell their own works worldwide, and very annoying to anyone willing to buy them.

12 december 2025
Review zonder uitnodiging
Logo INPRNT

Antwoord van INPRNT

Hi! It sounds like there is an issue with the shipping courier and your delivery. We are of course here to help. We kindly ask that you contact support so we can find out more about what's going on. Please note that couriers like DHL are separate from INPRNT and we are not in control of final delivery, but we're happy to look into it for you :)

Beoordeeld met 5 van de 5 sterren

Would 100% recommend!!

The customer service was VERY friendly and understanding due to shipping complications.
I would always be informed about any further delays and/or issues.

This made our communication much more comfortable.

The canvas is looking exactly like the sample online. It also has good quality!

Therefore I would definitely buy here again!!

6 december 2025
Beoordeeld met 5 van de 5 sterren

Had to shut down my shop.

*Update..... issue resolved.... very happy with the team support. Thank you ♥️....

I am a small artist. Made around $400 from Inprnt over this year. So, I recently ordered one test print from my shop. took 26 days to deliver (ordered on 11 oct 25 - delivered on 7 Nov 25). but that's not the problem. I'm a patient person... but I'm not happy with the Quality. it's all Blurry .. not printed properly. the borders are not even. the packaging is basic... I can ignore everything but the print quality. very bad... for clearance I have used the same file on a local print shop. that came out wayyy better than this .... in fact I just got some fine art test from a studio... those are on another level .... I can easily open a personal print shop, but the availability of my prints would be limited.

I contacted the inprnt support... they replied with those generic reply "this should not happen we use this this this for printing"... they asked for a photo... so I shared a photo with side-by-side comparison... and the difference is very clear. but never got any reply.

I have Friend from US. he had the same experience... he did a little comparison and turned out his cheap office print can print better with right paper.

Still I'm giving it an another chance...InPrnt helped me a lot... I would be always grateful for them... that why i never mentioned this on my social media handles.... so I really hope this turn out a onetime issue... so uploaded the recent artwork at the highest resolution possible, RBG, Tiff... let's see how it will come out.... This will decide my decision of continuing with inprnt.

7 november 2025
Review zonder uitnodiging
Logo INPRNT

Antwoord van INPRNT

Hi Nanimadhav!

We just wanted to clarify some issues in your review to avoid confusion.

- Our team is still awaiting your reply to our request on November 6th asking for additional photos.

- Your order was placed on October 11th and shipped October 13th. It looks like your country took awhile to clear the shipment for delivery. Unfortunately that is outside of our control.

- It does not look like your store was closed and there is a new order from you on 11/26 that is currently being printed.

We're always happy to help! We encourage you to reply to our ticket so we can assist you with file prep and ensuring that your prints match what you expect from your images via soft proofing.

Beoordeeld met 5 van de 5 sterren

Good quality

This is a USA based company but even so delivery only took 10 days here to the UK, the quality of the prints looks very good indeed. Would definitely use this company again.

23 november 2025
Review zonder uitnodiging
Logo INPRNT

Antwoord van INPRNT

Thank you so much for the kind words! We appreciate it.

Beoordeeld met 2 van de 5 sterren

Expensive small artwork

I recently bought this ‘poster’ artwork for my friend for a Secret Santa gift and when I received it the artwork was SO SMALL??? I get that I selected the smallest size but seriously it was the size of a birthday card (A6 paper size).

What disappointed me was that I waited around 2-3 weeks for this and I even paid $43.41 AUD for this??? That was another thing because on the website it said it would be $15.30 but then it changed to around $20-$30 due to shipping. THEN when I looked at my bank account it deducted $43.41 BECAUSE IT WAS IN USD. Not only that but it also charged me $1.30 for conversion fee so my actual total was $44.71. Next time, I suggest the website specifies what currency is being used because this was a BIG jump from what I would usually pay for an artwork, let alone an extremely small one.

The worst part was that I had gone overbudget for my Secret Santa gift and it’s very mediocre. Now I have to take out MORE money from my wallet so that I can make it somewhat nice.

Although the quality of the artwork was nice and I got the artwork eventually, it’s unlikely for me to buy here again as it’s overpriced.

26 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Tarde y sobre coste

El paquete ha tardado cinco meses en llegar y por que lo tuvimos que reclamar. Y nos dijeron que habia sido devuelto y que si queriamos que nos lo devolvieran tendriamos que pagar nosotros los cosates de aduanas de nuevo. Eso fueron unos 17 dólares más. Muy descontentos

7 november 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Hit or miss quality, but helpful customer support at least

I've ordered from them several times now for large acrylic, metal, and canvas prints. The prints are done in a timely fashion and shipped with great protective packaging, but I've noticed the quality isn't consistent.

The first time I ordered from them about a year ago was an acrylic print, which came with chipped edges and trapped dust (or air bubbles) inside the print. Fortunately, customer support was very helpful and I eventually received a good replacement. I ordered two more metal prints this past June. One of them looked perfect, while the other had a long hairline scratch near the bottom. I didn't contact support for this since it wasn't really noticeable at a distance.

My most recent order was for a metal and canvas print in August. The metal print had a dent near the bottom and the canvas print was misaligned. Customer support was kind and sent replacements for both, but the replacement canvas was even more misaligned than the first. Customer support did say they would look into it (it's been a couple weeks and I haven't heard back yet), but I don't really want another replacement at this point as I feel like it'll just have problems again.

It's a shame I have problems nearly every time I order - the colors and print clarity are great otherwise. A lot of artists I follow only sell with INPRNT so I don't have any alternatives if I want to buy their artwork! Maybe my expectations are just too high??

11 september 2025
Review zonder uitnodiging

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