internetspecs.co.uk Reviews 

910
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It’s always a pleasure to buy from Internetspecs, as being a small family run business they give you a more personal buying experience. Both Mark & Iain are always available to contact regarding you... Toon meer

Beoordeeld met 5 van de 5 sterren

Great personal attention! You can order online, but they also provide a very personal service, checking everything and making sure I was happy before sending.

Beoordeeld met 5 van de 5 sterren

I have used internet specs a few times now and I’ve always been very happy with the glasses and customer service. Mark is particularly helpful and always willing to answer questions and to try and fi... Toon meer

Beoordeeld met 5 van de 5 sterren

Once again, absolutely brilliant. I have a pretty complex prescription but Mark was soooo helpful. Now have fantastic glasses and feel like I can see through walls!! Cannot recommend them HIGHLY enoug... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Brillengroothandelaar

Over internetspecs.co.uk

Geschreven door het bedrijf

We offer quality designer prescription glasses from over 60 different brands, including Reykjavik Eyes, CAT, O'Neill, Walter & Herbert, Cocoa Mint, Jensen, Land Rover, Superdry, Aspinal of London, Police, L.K.Bennett, Botaniq & Mulberry. With free 1.6 thin & lightweight anti-reflection (AR) lenses and free worldwide shipping, our prices are hard to beat. As well as our free 1.6 lenses, we also offer thinner 1.67 anti-reflection (AR) lenses for just £22 more. We also offer Transitions and Polarised lenses, as well as Blue Protect lenses that help to filter out the blue light rays from computer and mobile screens. We also offer prescription sunglasses as well as non-prescription sunglasses, with well-known brands such as O'Neill, CAT & Superdry. Our retired optometrist, Mark, who has over 4 decades of experience in the optical field, checks every order. For further peace of mind when ordering your glasses online from us, we have a no-quibble money back or exchange guarantee as well as many positive reviews that you can take a look at here on Trustpilot. Every customer gets sent an email asking to review us - we can't pick and choose! We look forward to helping you if you decide to order your online prescription glasses or sunglasses from us.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

910 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(910)

48 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great personal attention

Great personal attention! You can order online, but they also provide a very personal service, checking everything and making sure I was happy before sending.

11 september 2026
Beoordeeld met 5 van de 5 sterren

Why go anywhere else?

It’s always a pleasure to buy from Internetspecs, as being a small family run business they give you a more personal buying experience.
Both Mark & Iain are always available to contact regarding your order and ‘go the extra mile’ to help with queries or issues.
With keen prices and great service, why go anywhere else?

11 september 2026
Beoordeeld met 5 van de 5 sterren

Another great purchase!

I have used internet specs a few times now and I’ve always been very happy with the glasses and customer service. Mark is particularly helpful and always willing to answer questions and to try and find a pair of frames that work for you. I have recommended Internet specs to family and friends and have no hesitation in recommending them to others.

10 september 2026
Beoordeeld met 5 van de 5 sterren

The glasses I chose were not in stock

The glasses I chose were not in stock, but I was kept informed as to their arrival and when to expect them. Great service and an excellent price point.

20 augustus 2026
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Antwoord van internetspecs.co.uk

Hi Andrea,

Many thanks for your supportive review. We're glad that you were happy with our service and we hope to be able to help you with your frames again one day.

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Blooming brilliant!! ⭐⭐⭐⭐⭐

Once again, absolutely brilliant. I have a pretty complex prescription but Mark was soooo helpful. Now have fantastic glasses and feel like I can see through walls!! Cannot recommend them HIGHLY enough!

14 augustus 2026
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Antwoord van internetspecs.co.uk

Hi,

Thanks you so much for your enthusiastic review! We're really pleased that you're happy with your glasses.

All the best,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Great

Great service

7 augustus 2026
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Antwoord van internetspecs.co.uk

Hi Rosanna,

Thank you for your kind review. We're pleased that you were happy with our service.

Best wishes,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Top notch online optician with excellent prices and customer service

I have been very impressed by Internetspecs. First and foremost, the product is very good. I have purchased two pairs of glasses and had a frame of my own glazed all to a high standard. The lenses used in my opinion are optically very good (1.67 Clean & Clear AR); whilst they could be characterised as "budget", they don't seem to differ significantly in brightness or sharpness from the Zeiss lenses I have in another of my frames.

Customer service has been excellent with phone calls to clarify ambiguities and to provide updates on progress. Delivery has been within my expectations.

Something I would like to note is how much I like the website as it is refreshing concise,straight forward and easy to navigate.

16 augustus 2026
Review zonder uitnodiging
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Antwoord van internetspecs.co.uk

Hi Robert,

Thank you very much for your detailed and supportive review. It means a great deal to us. We hope to be able to help you with your glasses again one day.

Best regards,

Internet Specs

Beoordeeld met 4 van de 5 sterren

After 3 weeks still no date for glasses

The owner Mark is very helpful and always calls back but after almost 3 weeks I couldn't wait any longer for glasses. I called and he said you might have them at the end of next week, but I can't promise. I went back to my Optician and had them within 7 days.

7 augustus 2026
Review zonder uitnodiging
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Antwoord van internetspecs.co.uk

Hi Fiona,

Thank you for your nice words about our retired optometrist, Mark.

Our recollection of your order is slightly different. At the start of the order you requested that we send you the frame to see if it was suitable and so we sent it to you. You were happy with the frame but chose a different colour, so we then ordered a new frame in your chosen colour from the frame manufacturer. We then sent your chosen frame to the prescription house to get your lenses fitted.

We mention on our website that delivery to addresses in the UK usually takes between 5 and 10 working days. As we have many frames on our website, we sometimes need to order frames from the manufacturer. We then need to post the frame to the prescription house to have the lenses fitted. The ’10 working days’ helps us allow for these extra steps in our process. As your lenses order required prisms, Mark contacted you to let you know that your order would take longer than usual as the lenses needed to be specially cut, (known as ‘surfaced’ lenses). From the time that you decided to change the colour of the frame to the day that you cancelled your order, it was actually still well within the ’10 working days’. When Mark called you again (on a Friday) and you decided to cancel for a full refund, he said that we hoped to have the completed glasses back from the prescription house by the end of the next week, but he couldn’t promise. As it turned out, they came back to us a bit earlier than we expected, on the Wednesday.

We understand that waiting for glasses can be frustrating. We’re sorry you decided to cancel and wish you well with your glasses choices in the future.

Kind regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

If you want great quality eyewear &…

If you want great quality eyewear & super service, look no further. This is the place to get your next glasses! Many Thanks!

13 augustus 2026
Review zonder uitnodiging
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Antwoord van internetspecs.co.uk

Hi C I,

Thank you very much for your support. We're really pleased that you like our eyewear and were happy with our service.

Best wishes,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Such a refreshing change to deal with a…

Such a refreshing change to deal with a company with such excellent customer service.
I sent a query via their website and Mark rang me within 30 mins to assure me that my order had been received and was on its way. Top class.

10 augustus 2026
Review zonder uitnodiging
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Antwoord van internetspecs.co.uk

Hi Damian,

Thank you for your kind review - it means a great deal to us. We're glad that you were happy with our customer service.

All the best,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Pitty there are not more stars to give…

Pitty there are not more stars to give the team at Internet Specs,

Honestly, you will not go elsewhere after using Mark and the team

29 juli 2026
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Mark,

Many thanks for your supportive review - we're flattered! We very much appreciate your custom and hope to be able to help you with your glasses again one day.

Best regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Best experience

I have purchased a number of pairs of spectacles from this company. It is currently my go-to site to find the frames I prefer coupled with free thin lenses of an exceptionally high quality. Service is expert, prompt and products arrive at my address in Yorkshire within a week of ordering.

23 juli 2026
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Antwoord van internetspecs.co.uk

Hi Timothy,

Thank you immensely for your supportive review - it means a lot to us. We're really glad that you've been happy with our service and we look forward to hopefully helping you with your glasses in the future.

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent services

13 juli 2026
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Mongkol,

Thank you so much for your kind review. We hope to be able to help you again one day.

Best wishes,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Good quality frames

Good quality frames. Helpful and in touch until delivered .Highly recommended

14 juli 2026
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Michael,

Thank you very much for your supportive review. We're glad that you're happy with the quality of the frames.

All the best,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Mark was just fantastic

Mark was just fantastic! I put in a query and he rang me back really quickly. He advised me what glasses to get my dad based on his prescription and was very honest explaining what would be best for him.

He reminds me of how optometrists used to be when they cared about their patients rather than now when they try and upsell everything possible.

He also rang me back quickly after I ordered to update me.

Really really impressed and will be ordering glasses for both my parents through this site only from now on!

17 juli 2026
Review zonder uitnodiging
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Antwoord van internetspecs.co.uk

Hi Z. Ali,

Thank you so much for your detailed review. It means a great deal to us. We're really pleased that your experience with our retired optometrist, Mark, was positive and we look forward to helping you and your family with glasses in the future.

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

出貨速度快

速度快,訂購作業簡單

11 juni 2026
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Antwoord van internetspecs.co.uk

Hi Shu,

Thank you for your five star review. It means a lot to us.

Kind regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Great friendly company with excellent…

Great friendly company with excellent services thanks guys!

24 mei 2026
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Mr Taylor,

Many thanks for your supportive review. We're really pleased that you've been happy with our service.

Fond regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant company to deal…

Absolutely brilliant company to deal with. I have used a few times now and always great to deal with. Company is run by father and son, Mark and Iain. Spoken to them both about lenses and frames and really friendly, knowledgeable and easy to talk to. Nothing too much trouble. I wanted to order an LK Bennett frame which unfortunately has been discontinued. Mark sourced one from another brand and sent to me to look at with no obligation. It was more or less identical so went ahead with the order. I am very happy with my new glasses as always. I won’t be going anywhere else in the future for further new glasses. So thank you so much Mark and Iain.
Ps The pen they send with each new pair is also a really nice touch. I’m building up a collection!

29 mei 2026
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Antwoord van internetspecs.co.uk

Hi Susan,

Thank you immensely for your detailed review! It means a lot to us. We're glad to have you as a customer and we look forward to being able to help you with your glasses in the future.

Best regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Consistently good service

I've used Internet Specs several times for reglazes as well as buying new frames. It's a small family-run company and Mark is very knowledgeable & always happy to help. Lenses are good quality at a low price. On this occasion I had a problem with a new frame (entirely my own fault) but Mark was happy for me to return it & give a refund. I will continue to use them.

21 april 2026
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Antwoord van internetspecs.co.uk

Hi Jo,

Thank you for your supportive review - it means a great deal to us. We look forward to helping you in the future.

Kind regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

nice glasses

nice glasses, nice people, amazing customer service

19 mei 2026
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Patrick,

Thank you immensely for your review. We're really pleased that you're happy with your glasses and our customer service.

Warm regards,

Internet Specs

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