internetspecs.co.uk Reviews 

910
•
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It’s always a pleasure to buy from Internetspecs, as being a small family run business they give you a more personal buying experience. Both Mark & Iain are always available to contact regarding you... Toon meer

Beoordeeld met 5 van de 5 sterren

Great personal attention! You can order online, but they also provide a very personal service, checking everything and making sure I was happy before sending.

Beoordeeld met 5 van de 5 sterren

I have used internet specs a few times now and I’ve always been very happy with the glasses and customer service. Mark is particularly helpful and always willing to answer questions and to try and fi... Toon meer

Beoordeeld met 5 van de 5 sterren

Once again, absolutely brilliant. I have a pretty complex prescription but Mark was soooo helpful. Now have fantastic glasses and feel like I can see through walls!! Cannot recommend them HIGHLY enoug... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Brillengroothandelaar

Over internetspecs.co.uk

Geschreven door het bedrijf

We offer quality designer prescription glasses from over 60 different brands, including Reykjavik Eyes, CAT, O'Neill, Walter & Herbert, Cocoa Mint, Jensen, Land Rover, Superdry, Aspinal of London, Police, L.K.Bennett, Botaniq & Mulberry. With free 1.6 thin & lightweight anti-reflection (AR) lenses and free worldwide shipping, our prices are hard to beat. As well as our free 1.6 lenses, we also offer thinner 1.67 anti-reflection (AR) lenses for just £22 more. We also offer Transitions and Polarised lenses, as well as Blue Protect lenses that help to filter out the blue light rays from computer and mobile screens. We also offer prescription sunglasses as well as non-prescription sunglasses, with well-known brands such as O'Neill, CAT & Superdry. Our retired optometrist, Mark, who has over 4 decades of experience in the optical field, checks every order. For further peace of mind when ordering your glasses online from us, we have a no-quibble money back or exchange guarantee as well as many positive reviews that you can take a look at here on Trustpilot. Every customer gets sent an email asking to review us - we can't pick and choose! We look forward to helping you if you decide to order your online prescription glasses or sunglasses from us.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

910 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(910)

48 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fabulous. 10/10.

My wife was really pleased with an order from these guys last year, so I thought I’d try them out. I’m glad I did. Wonderful experience from a retired optician who now runs this business. I could not recommend them enough. Wonderful Aspinal reading glasses, and opted to buy the 2 pairs to qualify for the discount. Delivery very prompt also. 10/10.

6 mei 2026
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi James,

Thank you so much for your supportive review. We're really glad that you and your wife were happy with our service and we hope to be able to help you both again someday.

Best regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Cheapest spectacle / glasses lens replacment

This is the cheapest and best spectacle lens replacement for thin lenses. The customer service is excellent and there is a very personal approach to updating you on your order. I’ve recommend them to everyone I know and they agree! Keep up the fantastic work. Thanks!

12 mei 2026
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi F Jan,

We're flattered by your review - thank you so much! We're really glad that you were happy with our customer service. And thank you for recommending us. It's very much appreciated.

Best wishes,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Great service

Received my glasses as expected within a week of placing the order. Great service!

8 mei 2026
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi CL,

Many thanks for your kind review. It means a lot to us that you were happy with our service.

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Great value. Easy to navigate website. Great products…

Really straightforward user-friendly Internet site.

Found the glasses I wanted and they were such good price point online compared with others I had seen online and in shops.

Ordered internationally (easy to order) and they arrived within about two weeks (would’ve been faster if it wasn’t for those pesky customs people! Ha ha)

Gave all my measurements online and the fit and sight lines are really good

Already looking online for another pair

8 mei 2026
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Nancy,

Thank you for your detailed review. We're really pleased that you found our website easy to use and that you found the glasses to be good value for money. We look forward to helping you again if you decide to order another pair!

Best regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

The re -glaze of my Ghost glasses are…

The re -glaze of my Ghost glasses are perfect as per usual.This is why I always come back.
The service I get from these guys is spot on. If there is anything needing to be addressed they will contact you to ensure everything is discussed before proceeding.
Excellent, definitely recommend

29 april 2026
Review zonder uitnodiging
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Kirsty,

Thank you very much for your supportive review. We really value your custom over the years.

All the best,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, communication brilliant. I have used this company on a few occasions now and would recommend. Run by father (Mark) and son (Iain) and really nice to speak with by phone or email. Nothing too much trouble. I will continue to use for future glasses. Thank you to both of you.

6 maart 2026
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Susan,

Many thanks for your personal review of us. We're very grateful for it and for you as a customer.

Best regards,

Internet Specs (Mark and Iain!)

Beoordeeld met 5 van de 5 sterren

Super service from Internetspecs

Super service from Internetspecs. Great customer care. Beautiful frames and perfect lenses. Thank you x

7 maart 2026
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi,

Thank you immensely for your kind review. We're really glad that you're happy with our service and the frames and lenses and we hope to be able to help you again with your glasses in the future.

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Excellent customer service and personal…

Excellent customer service and personal contact with questions, family run. Glasses arrived clean and packed perfect. I’ve recommended to two friends.

5 maart 2026
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Larry,

Thank you so much for your supportive review. We really appreciate it. And thank you for recommending us to your friends.

All the best,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Great service

Great service, nice to get a phone call confirming my order which really demonstrates you’re dealing with an actual person. Would definitely use again.

18 februari 2026
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Richard,

Many thanks for your supportive review. We appreciate you mentioning that you'd use us again. We'd be happy to help if you decide to.

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Great communication.

Great communication.

12 februari 2026
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi J MacDonald,

Thank you very much for your support. We're really pleased that you were happy with our communication.

Best regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Their communication is excellent

Their communication is excellent. I have used them twice and both times their professionalism shines through. They are also good value for money I believe. I will definitely be buying glasses from them again.

17 januari 2026
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Ross,

Thank you so much for your supportive review. We're really glad that you found us to be professional and we look forward to helping you with your glasses for a third time!

Best wishes,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, great communication and advice
Highly recommend

16 januari 2026
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Mrs CWJ,

Many thanks for your support. We're really pleased that you were happy with our service.

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Really happy with my purchase

Really happy with my purchase. Would use again.

3 januari 2026
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Lisa,

Thank you very much for your supportive review. We're really pleased that you're happy with your purchase and we hope to be able to help you with frames in the future.

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, fast, good quality

16 december 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Kevin,

Thank you so much for your support - it means a lot to us. We're really pleased that your experience with us was positive.

Kind regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Great Service from the team.

Great Service from the team.
There was some confusion with my order that was handled personally and professionally.
Frames came promptly and well packaged. Thank you.

18 december 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Sam,

Many thanks for your supportive review. We're really glad that you were happy with our service.

Best regards,

Internet Specs

Beoordeeld met 4 van de 5 sterren

Great if you can wait

Excellent price and craftsmanship; good communication with quick response to email inquiries. But slow delivery: ordered on 15 November and arrived on 23 December.

9 december 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Mark,

Thank you for your detailed review. We're pleased that you're happy with the price you paid as well as the quality of the glasses.

We're sorry for the delay with your glasses. Your lenses did take longer than our usual lenses to fit as they needed to be specially cut (known in the trade as 'surfaced lenses'). We then posted to you in America using the UK Royal Mail's 'International Tracked & Signed' service. Usually posting to the US takes about a week. Your glasses were unfortunately held up for a long time at American customs, which we've found to be unusual. A contributing factor may have been due to it being the busy Christmas period. We're glad that you were finally able to receive your glasses and were pleased with them.

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Excellent professional service

Was able to buy wide glass frames with prescription lenses that had been unable to source elsewhere. Diligent ex optometrist rang me to check I had entered correct details.

16 december 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Angela,

Thank you so much for your detailed review. We're really glad that you found our service to be professional.

Fond regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

As always fantastic service

As always fantastic service, perfect clarity, I have used this company a few times this year as well as previous years would recommend and have done without hesitation.

8 december 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Denise,

Thank you greatly for your supportive review and for your custom over the years. It means a lot to us to have you as a customer.

Best regards,

Internet Specs

Beoordeeld met 4 van de 5 sterren

Expect Customs Delays if from EU

Product as described.

3 december 2025
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi,

We're glad that you have now received your frame. We posted to you in Germany using the UK Royal Mail's 'International Tracked and Signed' service. Usually posting to Germany takes about a week, but your frame was delayed at German customs unfortunately, possibly due to the busy Christmas period. Apologies and we hope you weren't too inconvenienced by the delay.

(Please note: the following part of our reply relates to a part of the customer's original review, before the customer edited it in January, 2026).
Regarding the Trustpilot emails you received to rate your experience, we send an automatic email to customers one week after we post glasses to them. We're required by Trustpilot to select a specific time period and as the majority of our customers are from the UK, we decided to send the first email one week after we post. We do mention on the emails you received that you may receive the review invitation before your frame arrives and that you're welcome to wait with writing your review until after you receive your frame.

Kind regards,

Internet Specs

(January, 2026 edit: We now send just one Trustpilot email asking to review us, 12 days after we post glasses to customers).

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer