internetspecs.co.uk Reviews 

910
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It’s always a pleasure to buy from Internetspecs, as being a small family run business they give you a more personal buying experience. Both Mark & Iain are always available to contact regarding you... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great personal attention! You can order online, but they also provide a very personal service, checking everything and making sure I was happy before sending.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have used internet specs a few times now and I’ve always been very happy with the glasses and customer service. Mark is particularly helpful and always willing to answer questions and to try and fi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Once again, absolutely brilliant. I have a pretty complex prescription but Mark was soooo helpful. Now have fantastic glasses and feel like I can see through walls!! Cannot recommend them HIGHLY enoug... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Brillengroothandelaar

Over internetspecs.co.uk

Geschreven door het bedrijf

We offer quality designer prescription glasses from over 60 different brands, including Reykjavik Eyes, CAT, O'Neill, Walter & Herbert, Cocoa Mint, Jensen, Land Rover, Superdry, Aspinal of London, Police, L.K.Bennett, Botaniq & Mulberry. With free 1.6 thin & lightweight anti-reflection (AR) lenses and free worldwide shipping, our prices are hard to beat. As well as our free 1.6 lenses, we also offer thinner 1.67 anti-reflection (AR) lenses for just £22 more. We also offer Transitions and Polarised lenses, as well as Blue Protect lenses that help to filter out the blue light rays from computer and mobile screens. We also offer prescription sunglasses as well as non-prescription sunglasses, with well-known brands such as O'Neill, CAT & Superdry. Our retired optometrist, Mark, who has over 4 decades of experience in the optical field, checks every order. For further peace of mind when ordering your glasses online from us, we have a no-quibble money back or exchange guarantee as well as many positive reviews that you can take a look at here on Trustpilot. Every customer gets sent an email asking to review us - we can't pick and choose! We look forward to helping you if you decide to order your online prescription glasses or sunglasses from us.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

910 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(910)

48 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

5 star service and quality product

I highly recommend this company. Quality frames and glazing; excellent customer service and speedy service. I have now purchased 3 pairs of glasses from them and each has been perfect.

24 november 2023
Review zonder uitnodiging
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Jayne,

Thank you so much for your review. We're really pleased that you like the glasses you purchased from us. We hope to be able to help you for a fourth time!

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Very professional company

It is a very professional company; I ordered my glasses in no time and received them very fast, all up to the order specifications. The only thing I wish they provided were Zeiss lenses.

17 november 2023
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi,

Thank you very much for your supportive review. We're glad that you're happy with your glasses.

All the best,

Internet Specs

Beoordeeld met 5 van de 5 sterren

The people at Internetspecs were…

The people at Internetspecs were absolutely brilliant. Their customer service was fantastic and I would highly recommend them.

9 november 2023
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Mr Evans,

Many thanks for your supportive review. It means a lot to us that you you were happy with our customer service.

Kind regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Lovely glasses

Lovely glasses, reasonably priced. Easy to order and quick service.

16 november 2023
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi,

Thank you for your kind words. We're really glad that you're happy with your glasses.

Best regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

excellent service

excellent service, super helpfull,great product
will be using them again soon

10 november 2023
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Dave,

Thank you very much for your support. We're really glad that you liked our service and we look forward to being able to help you with your glasses again in the future.

Fond regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Great service

Great service. An issue was sorted extremely easily and the company was very helpful. Perfect glasses at a fraction of the cost on the high street.

3 november 2023
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Nicola,

Thank you for your kind review. We're pleased that you're happy with your glasses and the price you paid.

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service - kept informed every step of the way - had to move temporarily but received my glasses without a hitch
Fantastic- keep up the great work 👍

1 november 2023
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Pamela,

Many thanks for your supportive review. It means a lot to us that you were happy with our service.

Best regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

honest

honest, helpful

31 oktober 2023
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Jiji,

Thank you for your review. We're pleased that your experience with us was positive.

Best regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Fantastic !

Easy to order.
Lovely spectacles at a very reasonable price, prompt delivery ( 5 Days to Austria )
Excellent company to deal with no problems.

3 november 2023
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Michael,

Many thanks for your supportive review. We're really glad that you're happy with your specs and we hope we can help you with your glasses again one day.

Kind regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Excellent service at very reasonable…

Excellent service at very reasonable prices. Cannot fault Internet specs. I would strongly recommend.

1 november 2023
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi,

Thank you very much for your kind review. We're glad that you were happy with our service and our prices and we hope to be able to help you again in the future.

All the best,

Internet Specs

Beoordeeld met 4 van de 5 sterren

Good company, would use again.

Specs received were exactly as ordered and expected. Only downside is that no delivery date was given and the order took longer than anticipated - something I have already flagged up with the company. Would use again.

1 november 2023
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi David,

Thank you for your supportive review. We're glad that the glasses matched your expectations. Apologies that we were slightly over our 5 to 10 working days delivery timescale for your order. We welcome your feedback and we hope to be able to help you again with your glasses in the future.

Best regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, good service, at the right price, with a quick delivery.

31 oktober 2023
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi George,

Many thanks for your kind review. It means a lot to us that you were happy with our service and that you found us to be helpful.

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Good quality good service

2nd time I Have used Internet specs very good service and quality frames

18 oktober 2023
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Charles,

Many thanks for your kind review. We're glad that you came back to us for your frames and we look forward to hopefully helping you again in the future.

All the best,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Great service!

Another excellent experience purchasing lenses from Internetspecs. Friendly, knowledgeable, efficient service. Highly recommend!

23 oktober 2023
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi,

Thank you for your kind review. We're really glad that you were happy with our service.

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Great reglaze

The first time I have used the reglaze option, and it was very straightforward. My glasses (for computer use) are great.

20 september 2023
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi,

Thank you for your support. We're pleased that you're happy with your reglaze (lens replacement) and that you found the process of ordering with us straightforward.

Best regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Phenomenal service

This has been an absolutely brilliant experience with amazing customer service. Probably some of the best customer service I've ever had with a real eye for the individual customer and needs. There was a web issue that saw me struggling to place an order, but Ian contacted me and reserved the pair I wanted for when I was able to place the order. He also kept me up-to-date throughout the process which was really nice. Would absolutely recommend!

11 oktober 2023
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Siobhan,

Thank you so much for your detailed and supportive review. We're really glad that your experience of our service was positive.

Kind regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Excellent service at a competitive price.

The service was excellent, prompt and professional.
Mr Sceats returned my call promptly even though it was Saturday morning and I didn't really expect the office to be open anyway. He was helpful and professional throughout and his experience as an optometrist (retired) was invaluable. My frames arrived next day by special delivery and the price was very competitive. I made a considerable saving on the high street price I had been quoted. Highly recommended.

18 september 2023
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Michael,

Many thanks for your supportive and detailed review. We're pleased that you were able to save money by coming to us.

Warm regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren

Great Communication, Service, Price and Fast Shipping.

Within an hour of sending an email I received a whatsApp call from Mark to discuss my fitment concerns since I hadn't worn acetate frames nor seen Walter & Herbert frames before. My frames were shipped on a Saturday and delivered the following Thursday. Upon receipt I liked them so much I decided to order another Walter & Herbert style and Mark gave me a 20% discount and a great deal on the lenses. The second shipment was sent on a Friday and arrived in the USA on Tuesday. Good going Internetspecs.co.uk

10 oktober 2023
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Joseph,

Thank you so much for your detailed review. We're really glad that you're happy with your Walter & Herbert glasses. We use the UK Royal Mail's 'International Tracked & Signed' service to post to the USA - I think delivery in just 4 days to America has to be a record for us - maybe for the Royal Mail too! Long may it continue!

Best regards,

Internet Specs

Beoordeeld met 5 van de 5 sterren
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi Bridget,

Many thanks for your kind review. We're really pleased that you were happy with our service and with your glasses.

Fond regards,

Internet Specs

Beoordeeld met 1 van de 5 sterren

scam email company

Okay so i feel like I should give more information than that

I’ve never bought from this company. I didn’t even know they existed.

Until my email was flooded with fake giveaways and fake articles, all of which ended with links to this company website and contact info for this business.

I have no idea why, but I don’t particularly care for the why, I just want it to stop.

25 september 2023
Review zonder uitnodiging
Logo internetspecs.co.uk

Antwoord van internetspecs.co.uk

Hi,

We sincerely apologise for the inconvenience you've encountered. Earlier this week, our website experienced a significant disruption due to a DDoS attack, which was intended to temporarily disable our site. The magnitude of this attack was substantial, causing our server to be offline for nearly two days.

Although we had robust security measures in place, it appears that cyber threats are becoming more advanced. To further safeguard our site from future incidents, we have enhanced our security measures.

We deeply regret the unsolicited emails you received as a consequence. These were not sent from our servers and suspect these might have been sent with the intention of tarnishing our reputation. Please do forward an example of one of the emails received to info@internetspecs.co.uk so that we can analyse the headers. We are taking all necessary steps to ensure such incidents do not recur and appreciate your understanding during this time.

Kind regards,

Internet Specs

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