I couldn’t be more impressed with the customer service from Envision Technology. I bought my TV wall mount from them many years ago and recently bought a new TV. I contacted them to ask for adv... Toon meer
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The product has been amazing. I reached out to the support and dealt with Mike who was incredibly helpful and answered my questions before the morning was over. Highly recommend this company for pro... Toon meer
I recently bought a refurbished item from their official ebay store and was very impressed with both the product and the customer service. There was a missing part that the company promptly sent, with... Toon meer
This TV wall bracket is superb. Low profile when retracted, very well engineered and sturdy when expanded, fixings supplied give a very secure hold to the wall, and to the rear of the TV. It’s a two m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Invision our philosophy is very simple – Expertly engineered products alongside world class customer support. Every mount, monitor arm and TV stand is put through its paces by our excellent product development team and tested extensively until it hits our store. Our products are made for strength, durability and style and our excellent product reviews mean that you can be safe in the knowledge that your screen is in safe hands with Invision.
Contactgegevens
3rd Floor, Falcon Mill, Handel St, BL1 8BL, Bolton, Verenigd Koninkrijk
- 03337727728
- help@invisiontechnology.co.uk
- invisiontechnology.co.uk
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Excellent Communication
I requested additional information on one of the many tv brackets available from Invision and received a fast response from Victoria in Customer Care. The communication was excellent, making me feel valued as a customer and enabled me to make a decision to purchase the bracket. Thank you Victoria for your help.
customer service reply promptly!
Fixing screws for a different TV supplied when contacted to fix larger TV to bracket.
Bought a TV bracket a few years ago from Invision and want to adapt it to a different sized TV. Contacted them to offer to purchase the required screws and bolts. They quickly responded saying they were putting a ‘fixing set’ in the post that arrived within a few days.How refreshing it is to receive excellent customer service just by contacting them via their website.
TV bracket is sturdy too and so recommend their products.
Genuinely world class customer support.
I contacted Invision with a question about the monitor arm I purchased, within a day I got a very nice reply back from Victoria explaining everything I wanted to know about the arm, and with an attached online manual. It turns out the lower part of my monitor arm was potentially defective, and they more than happily insisted on replacing it even when I suggested it may have been user error and I was okay with trying to fix it myself. I honestly have seldom had a better customer support experience anywhere. If in any situation ever I or someone I know needs a monitor arm, I'll be coming back to Invision.
Excellent TV bracket
Use Invision hdtv-dxl heavy duty tv bracket for more than a year. It hold my 65” tv with long sound bar hanging under tv. The bracket is rock sturdy and reliable. Just moving home, definitely will keep use this in new place. BTW, their customer service are super user friendly and very responsive.
A great buy to convert my TV mount to…
A great buy to convert my TV mount to fit my new TV - worth the cost and much better than buying a new mount! Thank you!!
Excellent heavy-duty TV wall mount
The quality of the product, the range of kit included in the box and the clarity of the instructions made this an excellent purchase. They've thought of everything. The magnetic spirit level included in the box now has a place in my toolbox.
Fantastic Product (PC monitor stand…
Fantastic Product (PC monitor stand dual). I have had many stands over the years but this one is solid, high quality, easy to assemble and sits perfectly. I would highly recommend these products compared to common cheaper alternatives. There is simply no comparison.
Very helpful and gave great advice
Very helpful and gave great advice. All worked out perfectly fitting the bracket.
I contacted Invision Technology to ask…
I contacted Invision Technology to ask about spares for a part of their TV wall mount that my son had mislaid. They informed me that they didn't have a spares dept. as such but if i let them know what i needed, they'd send it out to me.
I received the mounting plate and fixings alomost return of post, this was over and above what i expected.
I've bought 5 of their mounts for myself and members of the family and wouldn't use any other type as the cost/quality is excellent.
They were super helpful once they…
They were super helpful once they understood my request
Great company!
Highly recommended! Very solid products and excellent customer service
Ecellent Company to deal with
I needed help with an older Invision bracket after purchasing a new model.
The response to my questions and the helpful advice was immediate and I was even offered a fitting kit in order that I was then able the reuse the older unit.
Service like this, sad to say, is all too rare these days.
Wonderful old fashioned way to run a business, thanks.
If only all companies were so helpful!
When I had an issue, of my own making, with my new monitor arm Invision's support went above and beyond. Immediately they dispatched a replacement part I needed, free of charge. I couldn't be more impressed. Excellent company to deal with.
Excellent customer service
Excellent customer service! Small issue on product and rectified immediately with no hassle. Overall very high quality product. Wish more companies were like Invision.
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