Invision Technology Reviews 

1.329
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I couldn’t be more impressed with the customer service from Envision Technology. I bought my TV wall mount from them many years ago and recently bought a new TV. I contacted them to ask for adv... Toon meer

Beoordeeld met 5 van de 5 sterren

The product has been amazing. I reached out to the support and dealt with Mike who was incredibly helpful and answered my questions before the morning was over. Highly recommend this company for pro... Toon meer

Beoordeeld met 5 van de 5 sterren

I recently bought a refurbished item from their official ebay store and was very impressed with both the product and the customer service. There was a missing part that the company promptly sent, with... Toon meer

Beoordeeld met 5 van de 5 sterren

This TV wall bracket is superb. Low profile when retracted, very well engineered and sturdy when expanded, fixings supplied give a very secure hold to the wall, and to the rear of the TV. It’s a two m... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudapparatuur winkel

Geschreven door het bedrijf

At Invision our philosophy is very simple – Expertly engineered products alongside world class customer support. Every mount, monitor arm and TV stand is put through its paces by our excellent product development team and tested extensively until it hits our store. Our products are made for strength, durability and style and our excellent product reviews mean that you can be safe in the knowledge that your screen is in safe hands with Invision.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

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4,9

Alle reviews

(1.329)

34 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

TV Bracket

prompt delivery plus you could actually speak to someone at the end of a phone and not endless emails back and forth

23 augustus 2024
Beoordeeld met 1 van de 5 sterren

Used item send instead of new

When you buy a new item it should be new, they sent me opened and somehow used one but the package was complete. To me, it's still usable and I didn't mind to keep the item but they offered me only "free return". Thanks you! I save my time and environment but it's not cool to pay full price for " second chance" item!

Update: I really can't remember this case anymore, but I remember I was looking for a middle ground solution. However, I got rally arrogant answer from your customer support and finally decided to follow up this with Amazon itself!

30 augustus 2024
Review zonder uitnodiging
Logo Invision Technology

Antwoord van Invision Technology

Hi Amir,

Thanks so much for updating your review.

Since your purchase was with Amazon, I'm so happy to hear they finally took responsibility for and resolved your issue. From the correspondence with Anne, I've been unable to locate any arrogant messages. It appears she was very informative and more than willing to assist & try to solve the issue on Amazon's behalf.

Regardless of where our products are purchased, we would always prefer for you to be 100% happy and I genuinely regret that you've opted to not respond to our emails, or continue to work with us.

Kind regards,

Victoria
Invision Customer Care

Beoordeeld met 5 van de 5 sterren

VESA mount for Sony TV (KDL 32W705B, 2015)

Mounting the VESA kit on my Sony TV (KDL 32W705B, 2015) was not staightforward. Although Sony said it was VESA compatible it did not have conventional spacing and I needed to get additional bits.
I got some very good advice from Invision customer support and the TV is now on the wall.

30 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding Customer Support and Tailored Solutions from Invision!

I recently purchased a dual monitor arm from Invision but encountered compatibility issues with my two monitors and struggled with the arms not being tight enough. I reached out to Invision's customer support, and I must say their service is immaculate. They took the time to understand my monitors and current setup, offering product recommendations perfectly tailored to my needs. Invision's customer service is incredibly helpful and responsive, resolving my issues promptly and efficiently. If you have any concerns, don't hesitate to contact them—they will go above and beyond to solve your problems. Highly recommended!

1 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Media wall

Updated at every movement of my order from placing to shipping and delivery. Great email confirming despatch and delivery. Extremely professional and polite sales Representative Lorna.
Truly appreciate

28 juli 2024
Beoordeeld met 5 van de 5 sterren

Great customer service and dual monitor arm

Great dual monitor arm, great customer service! After having received a package with missing parts, I contacted support and got help right away. I got clear instructions and a refund after returning. The way they handled it is great and I'm very happy with the dual monitor arm. Very solid and looks great on my desk!

29 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent arms with easy assembly

Excellent arms with easy assembly, perfect for a double monitor set-up with more freedom than the cheap and cheerful Amazon ones.

Delivery was prompt via DPD, and I get the impression that I'll be able to contact them easily. if I needed, since they're a genuine UK company

30 juni 2024
Beoordeeld met 5 van de 5 sterren

Fabulous service!

We had a questions about mounting a new TV on an existing Invision wall bracket. Sent an email and got a same day response. When we asked another question, again the staff were very helpful and friendly.

10 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

I had bought I vision products before and been impressed with the quality and value for money. I contacted them by email to recommend a product for a specific application. The response was prompt, helpful and professional.

10 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer satisfaction is their top priority

I had a problem with my monitor arm and contact the support. The support I experienced was kind and very helpful. I got a newer version of the monitor arm as a replacement which worked perfectly. At all times I felt that Invision's main priority is customer satisfaction. This customer support is the best experience I had among all the customer supports I experienced to date.

4 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good Customer Support

Had an issue with one of the arms, reached out to customer support and they were very helpful, lots of communication and suggestions to fix the issue. In the end a replacement part waws needed and was sent out. One of the better customer support expericences I have had

1 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing products and a customer support…

Amazing products and a customer support that goes above and beyond to help it's customers. I had an issue with a part I misplaced and the support I got from and advisor called Anna was perfect and efficient solving my issue in just one day after sending my support ticket. Highly recommend the company.

15 mei 2024
Review zonder uitnodiging

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