I couldn’t be more impressed with the customer service from Envision Technology. I bought my TV wall mount from them many years ago and recently bought a new TV. I contacted them to ask for adv... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The product has been amazing. I reached out to the support and dealt with Mike who was incredibly helpful and answered my questions before the morning was over. Highly recommend this company for pro... Toon meer
I recently bought a refurbished item from their official ebay store and was very impressed with both the product and the customer service. There was a missing part that the company promptly sent, with... Toon meer
This TV wall bracket is superb. Low profile when retracted, very well engineered and sturdy when expanded, fixings supplied give a very secure hold to the wall, and to the rear of the TV. It’s a two m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Invision our philosophy is very simple – Expertly engineered products alongside world class customer support. Every mount, monitor arm and TV stand is put through its paces by our excellent product development team and tested extensively until it hits our store. Our products are made for strength, durability and style and our excellent product reviews mean that you can be safe in the knowledge that your screen is in safe hands with Invision.
Contactgegevens
3rd Floor, Falcon Mill, Handel St, BL1 8BL, Bolton, Verenigd Koninkrijk
- 03337727728
- help@invisiontechnology.co.uk
- invisiontechnology.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Genuinely the best company I have ever dealt with
Genuinely the best company I have ever dealt with. Great products and first class customer service. Nothing is too much trouble.
MX250 monitor arm is brilliant.
TV Bracket
prompt delivery plus you could actually speak to someone at the end of a phone and not endless emails back and forth
Used item send instead of new
When you buy a new item it should be new, they sent me opened and somehow used one but the package was complete. To me, it's still usable and I didn't mind to keep the item but they offered me only "free return". Thanks you! I save my time and environment but it's not cool to pay full price for " second chance" item!
Update: I really can't remember this case anymore, but I remember I was looking for a middle ground solution. However, I got rally arrogant answer from your customer support and finally decided to follow up this with Amazon itself!

Antwoord van Invision Technology
I’ve ordered direct off these a few…
I’ve ordered direct off these a few times now and always get delivered quite quickly
And probably the best brackets to install on without dropping
Very good brackets Crystal clear communications
VESA mount for Sony TV (KDL 32W705B, 2015)
Mounting the VESA kit on my Sony TV (KDL 32W705B, 2015) was not staightforward. Although Sony said it was VESA compatible it did not have conventional spacing and I needed to get additional bits.
I got some very good advice from Invision customer support and the TV is now on the wall.
Rapid response with clear advice
Rapid response with clear advice. Great product.
Outstanding Customer Support and Tailored Solutions from Invision!
I recently purchased a dual monitor arm from Invision but encountered compatibility issues with my two monitors and struggled with the arms not being tight enough. I reached out to Invision's customer support, and I must say their service is immaculate. They took the time to understand my monitors and current setup, offering product recommendations perfectly tailored to my needs. Invision's customer service is incredibly helpful and responsive, resolving my issues promptly and efficiently. If you have any concerns, don't hesitate to contact them—they will go above and beyond to solve your problems. Highly recommended!
Media wall
Updated at every movement of my order from placing to shipping and delivery. Great email confirming despatch and delivery. Extremely professional and polite sales Representative Lorna.
Truly appreciate
Great customer service and dual monitor arm
Great dual monitor arm, great customer service! After having received a package with missing parts, I contacted support and got help right away. I got clear instructions and a refund after returning. The way they handled it is great and I'm very happy with the dual monitor arm. Very solid and looks great on my desk!
Excellent arms with easy assembly
Excellent arms with easy assembly, perfect for a double monitor set-up with more freedom than the cheap and cheerful Amazon ones.
Delivery was prompt via DPD, and I get the impression that I'll be able to contact them easily. if I needed, since they're a genuine UK company
Invision Supporto TV Parete per 37-75 Pollici
Supporto TV construito benissimo ha tutti gli accessori per il montaggio, inoltre l'assistenza clienti è veloce nelle risposte e sono gentilissimi
Fabulous service!
We had a questions about mounting a new TV on an existing Invision wall bracket. Sent an email and got a same day response. When we asked another question, again the staff were very helpful and friendly.
German customer: thanks a lot
German customer:
Sehr schneller Support, sehr hilfreich und unterstützend. Gibt bebilderte Anleitungen und kümmert sich um seine Kunden.
Good job, guys
Great customer service
I had bought I vision products before and been impressed with the quality and value for money. I contacted them by email to recommend a product for a specific application. The response was prompt, helpful and professional.
Customer satisfaction is their top priority
I had a problem with my monitor arm and contact the support. The support I experienced was kind and very helpful. I got a newer version of the monitor arm as a replacement which worked perfectly. At all times I felt that Invision's main priority is customer satisfaction. This customer support is the best experience I had among all the customer supports I experienced to date.
Good Customer Support
Had an issue with one of the arms, reached out to customer support and they were very helpful, lots of communication and suggestions to fix the issue. In the end a replacement part waws needed and was sent out. One of the better customer support expericences I have had
My query was dealt with swiftly and…
My query was dealt with swiftly and with clear and precise instructions. I would definately recommend their products.
Amazing products and a customer support…
Amazing products and a customer support that goes above and beyond to help it's customers. I had an issue with a part I misplaced and the support I got from and advisor called Anna was perfect and efficient solving my issue in just one day after sending my support ticket. Highly recommend the company.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







