I couldn’t be more impressed with the customer service from Envision Technology. I bought my TV wall mount from them many years ago and recently bought a new TV. I contacted them to ask for adv... Toon meer
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The product has been amazing. I reached out to the support and dealt with Mike who was incredibly helpful and answered my questions before the morning was over. Highly recommend this company for pro... Toon meer
I recently bought a refurbished item from their official ebay store and was very impressed with both the product and the customer service. There was a missing part that the company promptly sent, with... Toon meer
This TV wall bracket is superb. Low profile when retracted, very well engineered and sturdy when expanded, fixings supplied give a very secure hold to the wall, and to the rear of the TV. It’s a two m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Invision our philosophy is very simple – Expertly engineered products alongside world class customer support. Every mount, monitor arm and TV stand is put through its paces by our excellent product development team and tested extensively until it hits our store. Our products are made for strength, durability and style and our excellent product reviews mean that you can be safe in the knowledge that your screen is in safe hands with Invision.
Contactgegevens
3rd Floor, Falcon Mill, Handel St, BL1 8BL, Bolton, Verenigd Koninkrijk
- 03337727728
- help@invisiontechnology.co.uk
- invisiontechnology.co.uk
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Excellent Customer Support
Excellent Customer Support
Solid and stable monitor arm
Worth the money
Super Kundenservice
Hatte Probleme mit einer Monitorarmhalterung. Habe mein Problem per Email geschildert und direkt am nächsten Tag Hilfe vom äußerst freundlichen Kundenservice erhalten.
fantastic service
fantastic service. i would hihly recomend their products. ive been using it for several years now with many tv brackets and glass shelves.
Good customer service
They took care of me very quickly and efficiently, they solved my problem.
Outstanding customer service
moved house and lost some of the bits needed to re mount TV holder on wall. Invision couldn't have been more helpful, sending everything I need for free
Brilliant customer service
thanks you to everyone at invision
Amazing customer service
Amazing customer service, if only other companies were as good, as understanding and as eager to help!
Even though I did not buy it direct…
Even though I did not buy it direct from Invision when I had a proplem with part of the arm I emailed them toask advice and a lady called Victoria answered my email asked for more information got a replacement sent and it was sorted out in good time.
Unbelievable customer support
Unbelievable customer support. Nothing was too much effort. I was looked after from when I purchased the wall mount and even after the wall mount was installed. The Invision wall mount is exceptionally well made and I am more than pleased with my purchase. I can highly recommend Invision Technology’s AV mounting products
Really helpful when I needed to source…
Really helpful when I needed to source a spare part. Brilliant quick service. Many thanks to Lorna and Mark
Replaced gas-lift monitor arm under warranty
We have 3 Invision monitors arms. Good monitors arms. The gas-lift in one went last week. Invision replaced it under warranty, no hassles. Very happy.
Great Product
Initial contact was for advice which was promptly available and very helpful.
Duly purchased the correct mount for the job and seriously impressed with the sturdieness of the product.
Installation was straightforward and my Panasonic TV sits proudly and securely on the guest bedroom wall.
Thanks Invision keep up the good work
Really happy with the customer service
Really happy with the customer service, my son was given the double monitor stand but it was missing the desk clamps. Emailed customer service with some pictures and they sent out a replacement FOC. It was really appreciated, fantastic company. THANK YOU!
Outstanding customer serivce
In 2019, I reached out to Invision Technology seeking assistance in purchasing a wall mount. Their exemplary service exceeded my expectations, instilling confidence in my product selection. Today, that very wall mount still proudly adorns my wall, a testament to its enduring quality. Fast forward to the present, and Invision Technology continues to impress with their unwavering reliability and exceptional service. Recently, they generously provided me with detailed illustrations, guiding me on optimal TV placement within my existing wall mount setup. Despite not making a purchase this time, their dedication to customer satisfaction remains unparalleled as they went above and beyond to assist me.
Moniteur à 550€ brisé
J'ai acheté le MX450 la semaine dernière pour mon écran PC, le C32HG70. Celui-ci pèse environ 9,5 kilos et fait 32", soit bien en dessous des recommandations de la marque pour ce modèle (49" et 15 kilos).
Pendant quelques jours, rien de spécial à signaler si ce n'est que j'ai immédiatement trouvé que la taille de la base fixative était très limitée par rapport à d'autres modèles de support d'écran de cette taille, tel que l'Ergotron LX par exemple, que je possède également.
Hier soir, l'écran est tout simplement tombé de mon bureau (heureusement très solide) et s'est écrasé au sol, le rendant bien évidemment complètement inutilisable.
J'ai pu constater après coup que la longue vis de la base de fixation (qui était très solidement vissée à mon bureau) était devenue complètement tordue par le poids de l'écran, desserrant petit à petit la base de fixation du bureau car elle n'était plus droite, pour au final complètement lâcher et glisser, emportant mon moniteur avec lui.
Je suis sûr que ce support est parfaitement adéquat pour supporter un tel écran posé au centre de son point de fixation, mais ce n'était pas mon cas, le point de fixation était excentré par rapport à l'écran, ce qui a dû causer une force trop importante pour cette vis qui a fini par lâcher. Mon Ergotron LX a tenu cette même position d'écran pendant plus d'un an, il n'a fallu que 6 jours pour le MX450 pour briser mon écran.
Fast delivery
Fast delivery, slight issue when product arrived, but sorted very quickly with a very satisfactory outcome. Would highly recommend.
Good product, great customer service.
I got the MX400 last year and am very satisfied with the product. When I lost one of the clamp's rubber disk, their customer service was very responsive and helpful and immediately send me a replacement.
I can’t find anything negative to say…
I can’t find anything negative to say about the product. I’ve just mounted a couple of 27” monitors and without any adjustment whatsoever they’re easy to manoeuvre into precisely the right position. The mount fits rigidly to the desktop and the whole thing feels robust and well made. Cable management is also very straightforward. It’s made a huge difference to my desktop and given me back a great deal of usable space. And for the price? Excellent value.
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