IOLLA Reviews 2.028

Travelled from Oxford to Richmond to visit the new store. Wasn't disappointed, a beautiful store with exceptional customer service. So many frames to pick from. Decided to purchase 2 pairs. Arrived in store within a couple of weeks. Very happy with my purchase.

Lovely fit and style. Glasses arrived on time and in a compact box same shape as the glasses case. I'm really happy with the way they sit and the prescription is perfect.

Staff were so friendly, knowledgeable and helpful. Great selection of glasses, and varifocal lenses. Used home delivery service which was convenient and on time. Glasses were perfect with no adjustments necessary.

It couldn't be easier choosing a pair of glasses. I needed new readers with clip on sunglasses.
Lots of choice to suit all.
Glasses were delivered to my house well packaged a week later.
Great service all round.

Great service & product very efficient and easy to order online highly recommended.

Very helpful staff and great selection of glasses

Quick and friendly service. In and out in no time!

The staff are charming. They have excellent design, without all the bells and whistles but still sharp enough! Customers of any age would find a shape, material and colour to suit. They are extremely well priced and for those of us who came to wearing spectacles very late in life, this is a bonus.

Stopped by the St James Quarter store in Edinburgh as was passing by. Laura was an absolute star and helped me organise the fitting and ordering of my first pair of specs.

Wanted to pay by Klarna so was provided details for the customer service team in order to arrange. Glasses ordered via phone and delivered well within the specified timescales.

Varifocals doing the job so far and look great as an added bonus.

Inclusive pricing and selection of styles made my decision to shop with Iolla an easy one.

Friendly, helpful staff. Fixed my glasses quickly.

Lost my old pair of glasses and came into get a new set, staff were very helpful with frames and what style might suit me

Went with the clear RAE frames and fell in love instantly!

Really helpful staff, lovely choice of frames and a great price! What’s not to love!

Helpful and knowledgeable staff, quick service and great value for money

Brilliant costumer service. The team is highly professional and helpful.

Perfect first time experience. Great glasses, delivered quickly, hassle-free browsing in the shop. Would happily purchase again.

Knowledgeable staff, good opinions and insight when deciding on frames. Patient and fun! Great value for money in nice setting - overall just a great experience and I love my glasses.

Expert, efficient and great value.

Great choice of stylish frames. Helpful staff and speedy delivery

I recently returned to iolla to get my glasses checked as I was having issues with the vision in both pairs. They were really attentative and ensured I did not leave until I had a plan to get them fixed. Long story short they needed a new prescription which iolla replaced for free as I had issues with both pairs from the start. Really pleased with the service and there is every style of glasses you could imagine.