Walked past the Richmond store on a stroll, popped in for a look, and ended up with tapas, prosecco (sourced from a Spanish restaurant nearby) and a pair of polarised sunglasses I genuinely love.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Visited the store in Richmond to kill time whilst waiting for lunch on Easter Sunday. Left having ordered a pair of high refractive index glasses at a fraction of the price I thought they were goin... Toon meer
Bedrijf heeft geantwoord
Loved the fact that when I entered the store staff approached me to acknowledge I was there then left me to browse, no hassle/sales chat. Amazing selection to choose from and crystal clear pricing sys... Toon meer
Bedrijf heeft geantwoord
Great staff...really friendly and knowledgeable. It's a pleasure going into the shop. The staff know when to approach and when to leave you to just browse. My varifocal lenses were made specially for... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Contactgegevens
Glasgow, Verenigd Koninkrijk
- 0141 334 9044
- help@iolla.com
- iolla.com
4,9
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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I recently returned to iolla to get my…
I recently returned to iolla to get my glasses checked as I was having issues with the vision in both pairs. They were really attentative and ensured I did not leave until I had a plan to get them fixed. Long story short they needed a new prescription which iolla replaced for free as I had issues with both pairs from the start. Really pleased with the service and there is every style of glasses you could imagine.
24 maart 2026
Antwoord van IOLLA
Hey Gemma, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Never been happier with a pair of…
Never been happier with a pair of spectacles in my life - can’t wait until I return and get a second pair as I have this awful habit of leaving them behind!
24 maart 2026
Antwoord van IOLLA
Hey Tony, thanks for this lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Antwoord van IOLLA
Hey Philip, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Fantastic service and price
Second time I have used Iolla and had great service. Have recommended to family who are also very pleased with their experience. Staff at Glasgow are excellent and very helpful.
23 maart 2026
Antwoord van IOLLA
We’re delighted to hear you had a great IOLLA experience Eddie! Thanks for taking the time to write us this review and for recommending us to family, this really means a lot. We hope to see you and the family again soon.
Amazing experience as always
Amazing experience as always. I ordered sunglasses online and forgot to add the prescription. Contacted customer service and they couldn't have been more helpful - sorted it out right away. The glasses are beautiful and great quality too. Thanks
23 maart 2026
Antwoord van IOLLA
Hey Faith, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Antwoord van IOLLA
Hey David, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Great glasses and stylish good service…
Great glasses and stylish good service and friendly staff
21 maart 2026
Antwoord van IOLLA
Hey Joan, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Had a repair done to my glasses
Had a repair done to my glasses.
The repair took less than a week. The staff are friendly and knowledgeable
21 maart 2026
Antwoord van IOLLA
We’re delighted to hear you had a great IOLLA experience! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Great range of products in a lovely…
Great range of products in a lovely shop. Staff super friendly and helpful
20 maart 2026
Antwoord van IOLLA
Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Quick and friendly
Service was quick and friendly, staff showed me lots of different options and recommended lots of different styles of frame. Super happy with my purchase.
21 maart 2026
Antwoord van IOLLA
Wow, this is so fantastic to hear Sarah! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Staff are fantastic
Staff are fantastic , plenty of time to help without being pushy . I loved the huge choice of frames and of course the prices ! My order was ready quickly and picking them up & having the final fit was very smooth . Well done Iolla, I’ll be back .
21 maart 2026
Antwoord van IOLLA
Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Antwoord van IOLLA
Hey Merlyn, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Great shop. Great experience
The team in Richmond are brilliant. Friebdly, great advice and they know their stuff when it comes to prescription glasses as well. Frames are all at a fixed price and there is a load of choice
4 april 2026
Review zonder uitnodiging
Antwoord van IOLLA
Hey Howard, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
First time using company.Staff…
First time using company.Staff excellent will definitely use again .
21 maart 2026
Antwoord van IOLLA
We’re delighted to hear you had a great IOLLA experience Margaret! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Excellent Service and Fantastic Value
Excellent Service and Fantastic Value
I had a brilliant experience getting my new glasses made by IOLLA in Cambridge. Rebecca was incredibly helpful in guiding me through frame choices, especially with my high prescription, and her advice made a huge difference. I’m really pleased with the final result.
After years of mixed experiences with high street opticians, I wanted to try something new — and I’m so glad I did.
The value is outstanding. I received two pairs of high‑quality glasses for less than what I’d usually pay for a single pair elsewhere. There’s also a great selection of frame colours and designs, making it easy to find something that suits your style. I opted for home delivery, and my glasses arrived in just over a week. If your lenses are less complex, they may arrive even sooner.
Overall, a smooth, positive experience from start to finish. Highly recommended.
12 maart 2026
Review zonder uitnodiging
Antwoord van IOLLA
Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Antwoord van IOLLA
Hey Zahed, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Excellent choice and service
20 maart 2026
Antwoord van IOLLA
We’re delighted to hear you had a great IOLLA experience Phyllis! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Such a great choice of frames colours…
Such a great choice of frames colours and designs. Glasses fit so well and frames are very good quality.
Very friendly and helpful staff.
18 maart 2026
Antwoord van IOLLA
Hey, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Just a great and easy service.
20 maart 2026
Antwoord van IOLLA
We’re delighted to hear you had a great IOLLA experience Paul! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Good range of glasses and extremely…
Good range of glasses and extremely helpful staff. Enjoyable experience all round
20 maart 2026
Antwoord van IOLLA
Hey Kevin, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
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